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Grand Hyatt Hong Kong

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#16 of 712 Hotels in Hong Kong
Certificate of Excellence
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Grand Hyatt Hong Kong
Grand Hyatt Hong Kong
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2,451 Reviews from our TripAdvisor Community

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Showing 1,882: English reviews
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London, United Kingdom
Reviewed yesterday NEW

Stayed here while at a conference for 2 nights in February. Great rooms, comfortable amenities and great to work from. Outside garden and pool area also brilliant for late night drinks and bar food! Will definitely consider again when back in HK!

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Helpful?
Thank Marc C
Reviewed 3 days ago NEWvia mobile

Went to grand Hyatt HK for dinner with my wife at their Steak House, from the moment we stepped in the restaurant, we knew we will enjoy the good food n service. The Filipina reception lady was very friendly n accommodating , that set the tone for a memorable evening!

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Helpful?
Thank Eddie S
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Eddie S, Thank you for taking your precious time to share your experience on TripAdvisor. We are most delighted to know that you and your wife had an overall enjoyable dining experience at our Steakhouse. Your kind compliment in recognition of the food quality and service provided by the Steakhouse team is highly appreciated. We look forward to welcoming...

Vancouver
Reviewed 4 days ago NEW

I stayed at the Grand Hyatt Hong Kong for one night before heading to Macau. Contrary to what photos of the hotel show, this property looks fairly tired in person. For the $500/night the hotel charges, there are definitely better, newer options. The hotel is located in Wanchai but not terribly close to some of the restaurants and nice coffee...

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Helpful?
Thank VancouverCDN_travlr
hongkong_ghhk, Executive Assistant Manager - Rooms at Grand Hyatt Hong Kong, responded to this review

Dear VancouverCDN_travlr, Thank you for taking time to share your experience on TripAdvisor following your recent stay with us. Your kind words of praise in recognition of the service provided by the team are highly appreciated. However, we regret to learn that we failed to meet your expectation in terms of the hotel appearance and location. To provide a better...

New York City, New York
Reviewed 5 days ago NEW

Let's start with what stands out: the service at the hotel is fantastic. Every single person there seems happy to be there and to help. The hotel itself is beautiful. The executive room we stayed in was very nice with a phenomenal view. We had dinner in the One Harbour Road restaurant and although expensive it was a very nice...

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Helpful?
Thank aimansmith
hongkong_ghhk, Front Office Manager at Grand Hyatt Hong Kong, responded to this review

Dear aimansmith, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most delighted to know that you had an overall enjoyable stay in our executive room and your kind compliments in recognition of the service provided by the team is highly appreciated. However, we regret to learn that...

Seoul, South Korea
Reviewed 5 days ago NEW

I choose this hotel cause while I travel to Asia, Grand Hyatt Chain is my only choice. This hotel is really great, even one of the best in Asia in terms of the service. Especially the front desk staff is really helpful and attentive. Further the room prices for beginning of Feb 2017 was acceptable comparing with the other 5...

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Helpful?
2Thank kimgilyong1949
hongkong_ghhk, Executive Assistant Manager - Rooms at Grand Hyatt Hong Kong, responded to this review

Dear kimgilyong1949, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most delighted to read your comments about our hotel location and especially the service provided by our team. We have also noted your comment on our quality of food and coffee served at Grand Café and Tiffin...

Tromso, Norway
Reviewed 5 days ago NEW

Stayed at this hotel for a week in february, and the service and facilities were fantastic. Bear in mind that it is a luxury hotel when you compare prices. This is what you want if you are going for a luxurious experience!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Emil R
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Emil R, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most delighted to know that you had an overall pleasant stay and your kind words of praise on our service and facilities are highly appreciated. We look forward to providing you with another luxurious experience in...

Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

I stayed 9-13 January at Room 2922, which overlooks the Kowloon and the harbor.........was pleasantly surprised to have been upgraded to a sea-facing room. The room itself was luxurious, the entire "wall" overlooking the sea was a glass window, affording me unimpeded views of the HK Convention Centre downstairs, and of course, the sea, the skies and Kowloon. The furnishings...

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Helpful?
1Thank MankieCat
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear MankieCat , Thank you for taking your precious time to share your experience on TripAdvisor following your stay in January this year. We are most delighted to know that you had an overall pleasant and comfortable stay in a room overlooking the harbor view and liked the room features, amenities and hotel location. Thank you for your lovely comments...

Sydney, Australia
Reviewed 1 week ago

I went with my granddaughter and we were looked after so well. The breakfast was in a wonderful room - light and extremely well set out, and so much choice with food and all a very high standard. Plenty of very good restaurants in the hotel, and the 3 we went to were all terrific - and so was the...

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Helpful?
Thank DianaC347
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear DianaC347, Thank you for taking your precious time to share your experience following your recent stay with us on TripAdvisor. We are delighted to know that you had an overall enjoyable stay and also liked our food and beverage options. Your kind words of recognition complimenting on the breakfast offered and caring service provided by the team is highly...

monterrey, Mexico
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank ROGER GLENN S
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Singapore, Singapore
Reviewed 1 week ago

We would like to commend Grand Hyatt staff for their wonderful service. 1) They noticed my partner's birthday and sent up a Birthday cake to our room. Very thoughtful 2) I fell on my first night in HK and injured my knees. We requested the on-duty staff named Dominic to help us buy some Bruise cream (since the Hotel did...

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Helpful?
Thank Angel A
Management response:

Dear Angel A, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most pleased to know that your stay was an overall enjoyable one and our birthday gesture has delighted you. Your kind words of recognition complimenting on the service provided by the team in particular Dominic Von...

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Staying in Wan Chai / Causeway Bay

Neighbourhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Hong Kong is located along the prime waterfront of Hong Kong Island commanding beautiful views of the harbour. The hotel is directly connected to the Hong Kong Convention & Exhibition Centre. The hotel is only 5 minutes by car from Central and Causeway Bay; and 40 minutes from Hong Kong International Airport. Grand Hyatt Hong Kong features 545 luxurious rooms and suites, nine acclaimed restaurants and bars offering a fabulous range of cuisines including Chinese, Italian, Japanese and international fare, in the heart of the Wanchai district. Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers privacy, seclusion and an escape from the vibrant city of Hong Kong. Grand Hyatt Hong Kong boasts extensive entertainment facilities such as a 50-metre outdoor heated pool and a 24-hour fitness studios and a 400-metre jogging path. Please be informed of the waterfront promenade project that is currently undertaking outside the hotel. The project is at times visible from and audible at the hotel. ... more   less 

Additional Information about Grand Hyatt Hong Kong

Address: No.1 Harbour Road, Hong Kong, China
Region: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: $407 - $772 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Hong Kong 5*
Number of rooms: 545
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hyatt Hotels Corporation, Priceline, Ctrip TA, Agoda and Jetsetter so you can book your Grand Hyatt Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Hong Kong Hotel Hong Kong
Hyatt Hong Kong
Hong Kong Grand Hyatt
Hong Kong Hyatt
Hotel Style:
#11 Spa Hotel in Hong Kong
#12 Business Hotel in Hong Kong
#15 Family Hotel in Hong Kong
#16 Luxury Hotel in Hong Kong
#16 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Hong Kong staff and other travellers.
33 questions
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Questions? Get answers from Grand Hyatt Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very loud construction on the water side until about 9pm”
 of 5 bubbles aimansmith, 23 Feb 2017 | Read review
“Higher floor is a must”
 of 5 bubbles kimgilyong1949, 23 Feb 2017 | Read review
“There are building works on the reclaimed land, so unfortungately can be noisy at times, but this is Hong Kong - always building going on!”
 of 5 bubbles DianaC347, 20 Feb 2017 | Read review
“Now facing harbour will give you Noise!! Your Choice”
 of 5 bubbles 77frequentt, 14 Feb 2017 | Read review
“Go for the suite for great views and Lounge Access!”
 of 5 bubbles NowThatsAHoneymoon, 2 Feb 2017 | Read review
5 of 5