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Grand Hyatt Hong Kong

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Traveller (1732)
Room & Suite (1076)
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Overview
  • Excellent71%
  • Very good22%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“tiffin”(42 reviews)
“grissini”(39 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from Grand Hyatt Hong Kong
Offers & Announcements: Exclusive Rate: 15% off
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Offers from Grand Hyatt Hong Kong
Offers & Announcements: Exclusive Rate: 15% off
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,067)
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2,346 results
Traveller rating
1,680
490
111
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1,680
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111
39
26
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21 - 25 of 2,346 reviews
Reviewed 2 weeks ago via mobile

We were welcomed and escorted to table by female host, once we seated my friend request to change table to window side and one female server was very friendly to anticipate our request. The coffee and tea were brought to our table within 5 mins...More

1  Thank ADVchhay
Response from grandhyatthongkongLC, General Manager at Grand Hyatt Hong KongResponded 1 week ago

Dear ADVchhay, Thank you for taking your precious time to share your experience on TripAdvisor. We are very appreciative of your compliments on the flexibility and service provided by our female associate. However, we regret to learn that we were not able to provide you...More

Reviewed 2 weeks ago

I have stayed at the Grand Hyatt Hong Kong more than 80 times and it never gets old. The hotel team is friendly, always remembers my name and welcomes my colleagues and me with an attitude totally committed to service. The rooms are sleek and...More

Review collected in partnership with Hyatt Hotels
Thank H K
Response from ghhkmgnt, General Manager at Grand Hyatt Hong KongResponded 2 weeks ago

Dear H K, Thank you for your continuous support and for taking time from your busy schedule to share this wonderful review on TripAdvisor. It was our pleasure to accommodate you once again recently and all our service has provided you with an exceptional experience...More

Reviewed 2 weeks ago via mobile

The accommodations are wonderful. The staff exceedingly attentive, but the concierge, Wingo, and staff are the icing on the cake! He went above and beyond to make sure my business documents arrived to meet my deadline. Personable, knowledgeable and committed to his clients needs. I...More

Thank Catherine A S
Response from ghhkmgnt, General Manager at Grand Hyatt Hong KongResponded 2 weeks ago

Dear Catherine A S, Thank you very much for choosing to stay at Grand Hyatt when travelling to Hong Kong and for your wonderful feedback. We are most delighted to know that the service provided by the team, in particular Wingo and the Concierge team...More

Reviewed 2 weeks ago

I love this hotel. The staff are wonderful, efficient and friendly. The food is great, and the rooms are always immaculate and clean. This is my second visit to this hotel, and both times, we haven't been disappointed. Thank you!More

Review collected in partnership with Hyatt Hotels
Thank Alisha M
Response from ghhkmgnt, General Manager at Grand Hyatt Hong KongResponded 2 weeks ago

Dear Alisha M, Thank you for taking the time to write such a lovely review of your stay with Grand Hyatt Hong Kong. It has been a pleasure to have you with us and we are particularly thrilled to learn that our friendly and efficient...More

Reviewed 2 weeks ago via mobile

A wonderful hotel, very efficient and friendly from the concierge on arrival through to final check out. The rooms have all you need to enjoy your stay and a great view over the harbour is worth the extra investment. We also used the club rooms...More

Thank GRAHAMbx
Response from grandhyatthongkongLC, General Manager at Grand Hyatt Hong KongResponded 2 weeks ago

Dear GRAHAMbx, Thank you for taking your precious time to write such a lovely review of your stay with Grand Hyatt Hong Kong. We are most delighted to know that you had an overall enjoyable stay in a room overlooking the iconic Victoria Harbour and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$286 - US$661 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Hong Kong
#13 Spa Hotel in Hong Kong
#14 Family Hotel in Hong Kong
#16 Romantic Hotel in Hong Kong
#18 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$286 - US$661 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Hong Kong
#13 Spa Hotel in Hong Kong
#14 Family Hotel in Hong Kong
#16 Romantic Hotel in Hong Kong
#18 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1732)
Room & Suite (1076)
Dining (307)
Pool & Beach (96)
Amenities (107)
Business Centre & Event Rooms (13)
Family and Play Areas (4)
Nearby
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of
Hong Kong Island. Filled with shops, malls and
restaurants, both areas are bustling with people –
tourists and locals alike. Causeway Bay has one of the
highest rents on the planet, and is a bit more
polished and modern than its Wan Chai counterpart.
Beneath the surface there is more than meets the eye –
find boutique stores in the above ground floors of
...More
Questions & Answers
Ask a question
MaryKDublinIreland
May 7, 2018|
AnswerShow all 3 answers
Response from Epicureously | Reviewed this property |
Your on Hong Kong Island so actually the best views are looking from the mainland. The pool is on 11 and you get some views. My room was on 17 and views were ok. Not sure what is higher up but I suspect it’s not the best... More
1
Vote
MaryKDublinIreland
May 4, 2018|
Answer
Response from 344saadettina | Reviewed this property |
Dear friend I can only answer the first one,its 10 mins walk to ferry about 800 yards
1
Vote
JasmineB
April 27, 2018|
Answer
Response from Epicureously | Reviewed this property |
Depends on your budget and the type of food you want. Osteria Marzia is a good, relaxed Italian in Wan Chai literally 5 minutes from the Hyatt. There are loads of restaurants in central like New Punjab Club or Belon. Check... More
0
Votes
Room Tips
"Compare the club rooms. Access to club lounge and a phone to make international calls all adds up."
Read review
"Paying more for a harbour view is well worth it. Be careful of damp, moldy smell if you have allergies..."
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"Pay up for a room that faces the harbor"
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"Go for a club room - the club lounge access makes it worthwhile."
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