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Grand Hyatt Hong Kong

2,930 reviews
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Traveller (1601)
Room & Suite (901)
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Overview
  • Excellent70%
  • Very good23%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“tiffin”(41 reviews)
“grissini”(38 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Offers from Grand Hyatt Hong Kong
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Hotel packages
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Name/address in local language
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Rooms
Feb 5Feb 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,930)Write a Review
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Traveller rating
1,604
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107
38
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1,604
466
107
38
23
Show reviews that mention
All reviewstiffingrissinigrand club loungeconvention centerdiamond memberconstruction noiserenovated roomvictoria harbourbusiness hotelharbour viewbusiness tripchinese restaurantwonderful hotelstar ferryfour seasonshonggh
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641 - 645 of 2,238 reviews
Reviewed 31 August 2016 via mobile

We spend 5 nights in Grand Hyatt on business trip. We booked it because of direct access to Convention Centre, takes about 7 min to walk there. We booked Harbor view Club room, unfortunately there is very extensive construction going on most likely for many...More

Thank bartekToronto
Response from grandhyatthongkong, General Manager at Grand Hyatt Hong KongResponded 5 September 2016

Dear bartekToronto, Thank you for your precious time in sharing your amazing experience with us. We are glad that you had an overall enjoyable and relaxing stay in our renovated guestroom overlooking the Victoria Harbour and was pampered by the service provided by our Grand...More

Reviewed 30 August 2016

The service was impeccable from all staff members. They greet you graciously and effortlessly check you in and transport your bags up to your room (which I may add is incredible - we stayed in a room with a view of the harbour which was...More

Review collected in partnership with Hyatt Hotels
Thank michaelfU3906DS
Response from grandhyatthongkong, Director of Food and Beverage at Grand Hyatt Hong KongResponded 4 September 2016

Dear michaelfU3906DS, Thank you for your precious time in sharing your fantastic experience with us on Tripadvisor. We are delighted that you had an enjoyable stay at Grand Hyatt Hong Kong. However, we regret learning your disappointment regarding the food and service in One Harbour...More

Reviewed 30 August 2016

More

Review collected in partnership with Hyatt Hotels
Thank Dillon L
Response from grandhyatthongkong, General Manager at Grand Hyatt Hong KongResponded 5 September 2016

More

Reviewed 29 August 2016

My family stayed at the Grand Hyatt Hong Kong and could not have had a more fantastic experience. From pick up at the airport to check-out, everyone we encountered was helpful and courteous and very professional. We stayed on the Club Floor with access to...More

2  Thank travelbug961
Response from grandhyatthongkong, General Manager at Grand Hyatt Hong KongResponded 30 August 2016

Dear travelbug961, Thank you for your precious time in sharing your fantastic experience with us and thank you for highly recommending us to others. We are delighted that you and your family had an enjoyable stay in our hotel. Your comments motivate us to continuously...More

Reviewed 28 August 2016

We realized with the fancy cars parked out front this this Grand Hyatt was that of the rich and celebrity's. The rooms are interesting in that the privacy of the bathroom was very modern in the sense that there is not much privacy if your...More

3  Thank Jeremy S
Response from grandhyatthongkong, General Manager at Grand Hyatt Hong KongResponded 30 August 2016

Dear Jeremy S, Thank you for your precious time in sharing your wonderful experience with us on Tripadvisor and thank you for highly recommending us. We are glad that you had a pampered and comfortable stay in our renovated guestroom and liked the breakfast served...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Room Service
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$274 - US$538 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Hong Kong
#13 Spa Hotel in Hong Kong
#14 Family Hotel in Hong Kong
#15 Luxury Hotel in Hong Kong
#16 Romantic Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$274 - US$538 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Hong Kong
#13 Spa Hotel in Hong Kong
#14 Family Hotel in Hong Kong
#15 Luxury Hotel in Hong Kong
#16 Romantic Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1601)
Room & Suite (901)
Dining (298)
Pool & Beach (84)
Hotel & Grounds (864)
Bathroom (110)
Business Centre & Event Rooms (14)
Family and Play Areas (4)
Nearby
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of
Hong Kong Island. Filled with shops, malls and
restaurants, both areas are bustling with people –
tourists and locals alike. Causeway Bay has one of the
highest rents on the planet, and is a bit more
polished and modern than its Wan Chai counterpart.
Beneath the surface there is more than meets the eye –
find boutique stores in the above ground floors of
...More
Questions & Answers
Ask a question
ctsv50
5 January 2018|
AnswerShow all 4 answers
Response from Naakprapa | Reviewed this property |
Yes as I remember ... evenings only
0
Votes
g_star165
3 December 2017|
AnswerShow all 3 answers
Response from Keith K | Reviewed this property |
Sorry not visited during December
0
Votes
marcia c
25 October 2017|
AnswerShow all 9 answers
Response from 829farshidr | Reviewed this property |
Jonas is correct. It is about 5 to 10 min walk to the star ferry. The view actually depends on your room type. The rooms with the Harbor view have a fantastic view and they are not blocked by anything. The garden view rooms... More
1
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Room Tips
"Ask to ensure you have a harbour view room if you want one."
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"harbour view"
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"choose room with good view and no construction side"
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"Try to get a room with the view."
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