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Island Pacific Hotel

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#94 of 712 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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Island Pacific Hotel
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1,631 Reviews from our TripAdvisor Community

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Showing 975: English reviews
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Miami, Florida
Reviewed yesterday NEWvia mobile

Location, it wasn't very far from downtown, MTR station, less than a five minute walk. I got a room with a great view across the harbor. Room, very spacious, decoration was modern and the room had all the amenities, super clean and super comfortable. Nice bar downstairs, did not try the restaurant buffet. Free WiFi was good. Staff was helpful,...

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Helpful?
Thank tpa078
Bathurst, Australia
Reviewed 6 days ago NEW

I spent three night at the Island Pacific Hotel and found it very comfortable. The room had all the amenities that I needed and the view over the harbour was delightful. It is close to an MTR station and within walking distance of the Macau ferry terminal. The breakfast was very good with a wide selection of different foods. While...

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Helpful?
Thank Graham067
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear Graham067, Thank you for staying at Island Pacific Hotel and taking the time to post a detailed review, which is very encouraging. I am happy to hear that you have enjoyed the helpful service during your stay. In the meantime, we look forward to welcoming you back in the near future. Warm regards, Bonnie Lau

Shanghai, China
Reviewed 1 week ago NEWvia mobile

Not far from MTR. Space is tight for 2, but can manage. Amenities are less than expected. No comb, vanity kit, razor etc. Big plus was the mobile phone on loan, free data, free calls. This is a big plus if don't have a sim yet.

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Helpful?
Thank kbmadren
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear kbmadren, Thank you for staying at Island Pacific Hotel and taking the time to post a review. If you would prefer to have any amenities, please notify our housekeeping office and our staff will be happy to serve you. In the meantime, we look forward to welcoming you back in the near future. Warm regards, Bonnie Lau

Stockholm, Sweden
Reviewed 1 week ago via mobile

the second time I lived here and it is always a pleasure. friendly staff, clean rooms and I like the location. Only two stops from Central with the metro and the tram station is just outside the door. The breakfast was very tasty.

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Helpful?
Thank True_TravelerSE
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear True_TravelerSE, Thank you for staying at Island Pacific Hotel and taking the time to post a review, which is very encouraging. I am happy to hear that you have enjoyed the friendly service during your stay. May we look forward to welcoming you back again in the near future. Warm regards, Bonnie Lau

South Australia, Australia
Reviewed 2 weeks ago

when it comes to hospitality there is nothing much anyone can teach the Hong Kong Chinese as they have reinvented themselves so many times to cater for every possible type of fluctuation.the tourist market can offer. Any hotel in the range of the Island Pacific is going to be staffed by consummate pros who will ask you to look for...

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Helpful?
1Thank Liveandlearn2017
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear Liveandlearn2017, Thank you for staying at Island Pacific Hotel and taking the time to post a detailed review. I am glad to hear that you have enjoyed our service during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our guests....

oslo
Reviewed 4 weeks ago

We booked a standard doubleroom. Got a nice room on the 18th floor with partly seaview. More than enough space for two people. Very helpful staff. The MTR (Sai ying pun), is a 5 minute walk from the hotel. And is only two stops from central station. The closest tram is only a two minutes walk, and is a perfect...

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Helpful?
1Thank stsu2014
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear stsu2014, Thank you for staying at Island Pacific Hotel and taking the time to post a review which is encouraging. I am happy to hear that you have enjoyed the helpful service during your stay. In the meantime, we look forward to welcoming you back in the near future. Warm regards, Bonnie Lau

Reviewed 4 weeks ago

The hotel was effective for everything. Accomodation, conciergerie, check out, taxi, etc It might lack a bit of a soul but for everything it's top notch. We didn't take breakfast there, as there was a lovely family owned restaurant nearby in the center street with only locals in it.

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Helpful?
Thank Gilles N
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear Gilles N, Thank you for staying at Island Pacific Hotel and taking the time to post a review which is very encouraging. I am glad to hear that you have enjoyed friendly and helpful services during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in...

Hong Kong, China
Reviewed 5 weeks ago

Many HK hotels provide "handy phone" mobiles, this hotel does but unlike most others this hotel's handy phone does not support a hotspot connections. Keep this in mind. The hotel has an "on the edge of town" feeling (though very close to the MTR), the interiors remind me of The Kimberly Hotel in TST. Rooms are slightly larger than other...

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Helpful?
Thank Seth_HK
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear Seth, Thank you for staying at Island Pacific Hotel and taking the time to post a review. I am happy to hear that you have enjoyed the helpful service during your stay. With regard to your constructive comments on handy phone issue, me and my team will certainly look into this area for improvement. May we look forward to...

Reviewed 5 weeks ago via mobile

I was pleasantly surprised by the hotel. It was clean and welcoming. Menu was expensive for what they offered. Rooms are small but spotless. The location was good. 2 minutes from the MTR. Service was excellent.

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Helpful?
Thank Galit Z
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear Galit Z, Thank you for staying at Island Pacific Hotel and taking the time to post a review which is very encouraging. I am glad to hear that you have enjoyed friendly and helpful service during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in...

Manchester, England, United Kingdom
Reviewed 15 January 2017 via mobile

This hotel is fantastic - working in the hospitality industry I am very hard to please but I really can't fault this place. From the second we arrived the service was excellent - nothing is a problem for the staff and the hotel itself is beautiful. ROOMS - clean and cosy - a welcome return after a busy day sightseeing....

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Helpful?
1Thank Ellen B
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear Ellen B, Thank you for such a detailed review and the perfect rating which is very encouraging. I am glad to hear that you have enjoyed friendly and helpful service during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Gazing over the Victoria Harbour, the Hong Kong Island Pacific Hotel is the centerpiece of outstanding waterfront landmarks in West Central, offering a superb retreat from the hustle and bustle of the downtown. The Hong Kong Island Pacific Hotel is one of the major Hong Kong Hotels of the area and a proven favourite Hong Kong base for discerning business travellers. The 343 room hotel is only 5 minutes walk to Sai Ying Pun Station and offers easy access to the Central business district and is only 15 minutes away from The Hong Kong Convention and Exhibition Centre. Serving as a relaxing retreat from the hectic pace of life in this vibrant city, the hotel offers boutique style accommodation at an affordable rate in a luxury environment. One of the world's great harbour views can be enjoyed from 80% of the hotel's accommodation, and all rooms and suites are configured to enjoy the optimum level of natural daylight through floor to ceiling windows. Plus, enjoy free WiFi access at our hotel. ... more   less 

Additional Information about Island Pacific Hotel

Address: No.152 Connaught Road West, Hong Kong, China
Region: China > Hong Kong > Sai Wan
Price Range: $120 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Island Pacific Hotel 3.5*
Number of rooms: 343
Reservation Options:
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Also Known As:
Island Pacific Hotel Hong Kong
Hotel Island Pacific
Hotel Style:
#44 Best Value Hotel in Hong Kong
#66 Business Hotel in Hong Kong
#68 Romantic Hotel in Hong Kong
#68 Family Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Island Pacific Hotel staff and other travellers.
38 questions
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Questions? Get answers from Island Pacific Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is worth paying a little extra for a harbour view room.”
 of 5 bubbles Graham067, 19 Feb 2017 | Read review
“Know whether you want harbour or other and be clear when making reservation”
  • Make yourself at home in between shopping and pigging out
  • By upgrading you can watch the ferries going and see to the peaks
 of 5 bubbles Liveandlearn2017, 8 Feb 2017 | Read review
“I had room 1008 - just the basic room. A bit compact, but still very nice.”
 of 5 bubbles 351C, 1 Jan 2017 | Read review
“Ask for a room facing the harbor on the higher floors (20 and above)”
  • Misty morning view of Hong Kong harbor from our room.
 of 5 bubbles Scsven, 21 Dec 2016 | Read review
“choose higher floor.”
 of 5 bubbles chayenerio, 15 Dec 2016 | Read review
5 of 5