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Nathan Hotel

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#98 of 713 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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Nathan Hotel
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1,232 Reviews from our TripAdvisor Community

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Showing 952: English reviews
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Guam, Mariana Islands
Reviewed 2 days ago NEWvia mobile

This hotel is centrally located 2 min walk to MTR airport express bus K1 drones you off right in front of hotel. Rooms a big and clean and the staff is super helpful and friendly. 2 min walk to temple st. night market which is a great place to eat. Great location for families and business.

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Helpful?
Thank turfdoctor
Nathan_Hotel, Director of Sales at Nathan Hotel, responded to this review

Dear turfdoctor, Thank you very much for your gracious comments on TripAdvisor. It's wonderful to read that you enjoyed all aspects of the Hotel and your great compliment to our staff services, location and facilities. As you know, your words have already been shared with our team and the rest of the team that helped make this stay a great...

Reviewed 3 days ago NEWvia mobile

The rooms shown on their website are exactly different from actual. Hotel is making fool of people. Pathetic & tiny rooms. We booked deluxe grand Nathan room (the second last highest category room) & the pics shown on website were not at all matching the actual site. I strongly recommend NOT to stay in this hotel.

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Helpful?
Thank Luv B
Nathan_Hotel, Director of Sales at Nathan Hotel, responded to this review

Dear Luv B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We're sorry we fell below your expectation regarding the room experience. We will address this point. I am confident the adjustment will be made, to ensure complete guest satisfaction. We hope you give us a chance...

Singapore, Singapore
Reviewed 1 week ago via mobile

Staff there are polite and friendly in general and hotel is located within walking distance from Jordan MTR Station. Check in was easy as they take make an effort to check on details, just told them 2 rooms for 4 nights and they can immediately recall my booking. Internet was fast but need to sign in quite often, which is...

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Helpful?
Thank Sunnytan30
Nathan_Hotel, Director of Sales at Nathan Hotel, responded to this review

Dear Sunnytan30, Many thanks for taking the time and effort in writing us review. I am delighted to learn that you enjoyed your stay with us at Nathan Hotel. I will surely share it with my team. We look forward to welcoming you back soon. Sincerely Director of Sales Wenus Chan marketing@nathanhotel.com

Vancouver, Canada
Reviewed 1 week ago

The main reason for my low rating was due to the fact that the initial room I was given ( on 4th floor ) has obviously not been renovated. When I got out of the elevator what was really evident was the musty smell of the hallway. Then upon entering the room (409) it was even worst. The room was...

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Helpful?
Thank travellingaround208
Nathan_Hotel, Director of Sales at Nathan Hotel, responded to this review

Dear travellingaround208, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We're sorry we fell below your expectation regarding the room experience. I will address this point. I am confident the necessary adjustment will be made, in order to ensure complete guest satisfaction. We hope you give us...

Reviewed 1 week ago

We arrived as a family of 6 with 2 rooms booked to discover that our rooms consisted of 2 x single beds in one room and 1 x king size bed in the other. When I called reception to say there must be a mistake, as we required beds for 6 people, we were told to "sort it out with...

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Helpful?
1Thank MelanieLW
Nathan_Hotel, Director of Sales at Nathan Hotel, responded to this review

Dear MelanieLW, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are very sorry to hear about your experience on your recent stay, we have shared them with our senior management team to review and consider...

Reviewed 1 week ago via mobile

I recently visited Hong Kong for 10 days stayed at this hotel and was very happy the beds were extremely comfortable there is a pillow menu to choose from but my friends and I were more than happy with the pillows we had been given we were upgraded to a larger room as there were 3 of us the room...

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Helpful?
Thank Debedmo
Nathan_Hotel, Director of Sales at Nathan Hotel, responded to this review

Dear Debedmo, Thank you for this wonderful review! It was a great pleasure having you with us, and it's wonderful to read that you enjoyed all aspects of the Hotel and your great compliment to our staff services, location and facilities. Please do let me know when you're ready to come back to Hong Kong, and we'll ensure another great...

Singapore
Reviewed 1 week ago

We had got an upgrade to a smart floor. The room was amazingly new and big. Comes with a huge screen TV, sparking new tub, separate shower/rain shower, state of art light fixtures/control and very comfortable beds. There was a handy phone for use also. Full international calls and wi-fi speed was very fast. Had only a slight hiccup over...

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Helpful?
Thank Mel380
Nathan_Hotel, Director of Sales at Nathan Hotel, responded to this review

Dear Mel380, Thank you very much for your gracious comments on TripAdvisor. We are delighted to read that you enjoyed your stay with us. We greatly appreciate your kind words on our room facilities and location. Thank you again for taking the time to share your recent experience, and do hope that we would have the pleasure of having you...

Cape Town, Western Cape, South Africa
Reviewed 3 weeks ago

We usually stay at a few designated hotels in Jordan, but it had been a while since we stayed at Nathan Hotel. When making the booking, I emailed the reservations department very often with questions and requests. We were a group of 7 adults with 5 elderly people between the ages of 70-90 years old, so I had to make...

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Helpful?
2Thank Sinclair N Vane... L
Nathan_Hotel, Director of Sales at Nathan Hotel, responded to this review

Dear Sinclair N Vane... L What a wonderful and detailed review! I am most thankful to you for taking valuable time in sharing your stay experience at Nathan Hotel with us here. Hearing such positive feedback really does mean a lot to our team. It is fantastic that you are satisfied with all aspects of your stay. We look forward...

Reviewed 3 weeks ago via mobile

Despite being told we were upgraded, i would hate to think what size our room would have been! We were jammed in the corner of the building in a narrow room that our suitcases couldn't evn been open without shuffling furniture. The walls are paper thin- we heard ever crash and bang from the neighbours. The windows dont open nor...

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Helpful?
1Thank Morgan-grace
Nathan_Hotel, Director of Sales at Nathan Hotel, responded to this review

Dear Morgan-grace, Thank you for your recent stay and for sharing your valuable feedback and constructive comments with us. But we regret to hear the poor condition in the facilities. Thank you for your valuable comment and we have shared them with our senior management team to review and consider for improvement. Please accept our apologies and hope you can...

Victoria, Canada
Reviewed 3 weeks ago

On the Pro side is the location which is close to famous Kowloon night markets, lots of restaurants, and the MRT station. On the Con side we were given a room on a floor that needed updating - it was somewhat shabby. This seemed to the floor where western tourists were placed? Other floors seemed to have been renovated. The...

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Helpful?
1Thank fishnguy
Nathan_Hotel, Director of Sales at Nathan Hotel, responded to this review

Dear fishnguy, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We're sorry we fell below your expectation regarding the room experience. I will address this point. I am confident the necessary adjustment will be made to ensure the guest satisfaction. We hope you give us a chance...

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Staying in Jordan / Yau Ma Tei

Neighbourhood Profile
Jordan / Yau Ma Tei
The Jordan and Yau Ma Tei neighbourhood is where you will find some of the more authentic areas of Hong Kong. Not as glamourous or busy as its neighbours Mong Kok to the north or Tsim Sha Tsui to the south, Yau Ma Tei is often mistakenly overlooked by visitors on their trips to Hong Kong. Exploring parts of this area makes you feel like you’ve been transported back in time. A large part of the neighbourhood draws from the rich history of Temple Street, stretching from Jordan to Yau Ma Tei, where a mix of dai pai dongs (outdoor restaurants), market stalls, fortune tellers and old karaoke bars bring out the history and culture of the area. The neighbourhood is a showcase of diversity – different ethnicities, cultures, and a mix of old and new.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Hotel located at the heart of Kowloon's Golden Mile Nathan Road and only 3 minutes by walk from the Jordan MTR subway station. It is surrounded by a large variety of restaurants, transportations, retail shops and night markets. ... more   less 

Additional Information about Nathan Hotel

Address: No. 378 Nathan Rd | Kowloon, Hong Kong, China
Region: China > Hong Kong > Jordan / Yau Ma Tei
Price Range: $146 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Nathan Hotel 3.5*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Agoda, Hotels.com and Ctrip TA so you can book your Nathan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nathan Hotel Hong Kong
Nathan Hong Kong
Hotel Style:
#59 Business Hotel in Hong Kong
#71 Romantic Hotel in Hong Kong
#74 Family Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Nathan Hotel staff and other travellers.
32 questions
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Questions? Get answers from Nathan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on 7, 3 and 12 are renovated to my knowledge”
 of 5 bubbles travellingaround208, 18 Mar 2017 | Read review
“Room 305 is bigger than other smart family suites”
 of 5 bubbles SinclairNVanessaL, 6 Mar 2017 | Read review
“Ask for those rooms that use the front lift lobby instead!”
 of 5 bubbles BB2015LWT, 22 Feb 2017 | Read review
“Twin and Double room”
 of 5 bubbles nirawtapa, 15 Feb 2017 | Read review
“all rooms are more or less the same”
 of 5 bubbles TOVA2917, 14 Feb 2017 | Read review
5 of 5