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The Royal Garden

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Traveller (593)
Room & Suite (339)
Dining (128)
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Overview
  • Excellent58%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
“crown club”(78 reviews)
“martini bar”(21 reviews)
“sky club”(20 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,291)
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1,695 results
Traveller rating
996
509
114
37
39
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LanguageEnglish
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996
509
114
37
39
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All reviewscrown clubmartini barsky clubrooftop poolgreat hotelmody roadhome away from homebusiness tripin tsim sha tsuibreakfast buffethandy phonemtr stationstar hotelhong kong islandharbour viewnathan rdexecutive floor
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1 - 5 of 1,695 reviews
Reviewed 2 days ago

Nothing special. Everithing was clean, but the reception was always in a hurry and often the had mistaken something. The buffet dinner had a lot of opportunity but everyday these opportunities were always the same and fish made fell bad.More

Review collected in partnership with this hotel
Thank Daniele A
Response from JennySCChan, General Manager at The Royal GardenResponded 2 days ago

Dear Daniele A Thank you for taking the time to share the thoughts about your time at The Royal Garden. We highly value your feedback as it indicates how the hotel is performing and to what extent we are satisfying the needs and expectations of...More

Hotel's Favourite
Reviewed July 7, 2017 via mobile

The hotel stay was amazing from start to finish. We stayed at the Royal Garden Hotel for just under a week as part of our holiday to Hong Kong. Staff are very welcoming, friendly and efficient. Whilst we were checking in the concierge staff offered...More

8  Thank JKirkham6
Response from JennySCChan, General Manager at The Royal GardenResponded July 9, 2017

Dear JKirkham6 Thank you for sharing your stay experience on TripAdvisor. It gives us great pleasure to receive your great comment. We are delighted that you had a wonderful staying experience at The Royal Garden. We look forward to welcoming you back in the near...More

Reviewed 3 days ago

I was very impressed with this hotel, the staff were very friendly and did their job well, the rooms were very clean & up to standard, and the location was great too as it was near food, shopping etc If I visit Hong Kong again,...More

Review collected in partnership with this hotel
Thank Kayla C
Reviewed 4 days ago

We booked a family room and when we arrived they said that there were none available. The staff cannot speak good english, they gave us the standard room which was so tiny i could barely stretch my legs without touching the walls! We then had...More

Thank bossarv11
Response from JennySCChan, General Manager at The Royal GardenResponded 2 days ago

Dear bossarv11 Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest...More

Reviewed 1 week ago

The Royal Garden is the only hotel i will stay in Hong Kong, My home away from home, the Crown club team recognize me, knew all my preferences and they provide wonderful service that always exceed my expectations. I would like to especially compliment manager...More

Thank heribertdiete
Response from JennySCChan, General Manager at The Royal GardenResponded 6 days ago

Dear heribertdiete Thank you for sharing your stay experience on TripAdvisor. It gives us great pleasure to receive your great comment. We are delighted that you had a wonderful staying experience at The Royal Garden. We look forward to welcoming you back in the near...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$130 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Hong Kong
#36 Business Hotel in Hong Kong
#39 Luxury Hotel in Hong Kong
#65 Romantic Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Hong Kong
#36 Business Hotel in Hong Kong
#39 Luxury Hotel in Hong Kong
#65 Romantic Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (593)
Room & Suite (339)
Dining (128)
Pool & Beach (38)
Amenities (13)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Nearby
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping
areas of Hong Kong. With a high concentration of
hotels, retail shops and commercial offices – it’s a
busy and bustling neighbourhood that never sleeps. On
the surface, Tsim Sha Tsui seems to only feature an
abundant number of high-end retail stores selling
designer brands and jewelry, owing to its popularity
with high-budget shopping tours. However, it also
...More
Questions & Answers
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Mel062
March 26, 2018|
AnswerShow all 9 answers
Response from RGRSVN | Property representative |
Dear Sir/Madam, Thank you for your enquiry, please be informed that the accessible of our Sky Club on 17/F which is based on the source of reservation, appreciated if you could advise your reservation detail such as guest... More
0
Votes
rollo_100
February 20, 2018|
AnswerShow all 5 answers
Response from RGRSVN | Property representative |
Dear Rollo_100 Please note our buffet breakfast at HK$260 plus 10% service charge per person at The Greenery. Best Regards, Reservations Department
0
Votes
Isha S
February 1, 2018|
AnswerShow all 3 answers
Response from RGRSVN | Property representative |
Dear Isha S Sure, we do have vegetarian food in our buffet. Best Regards, Reservations Department
1
Vote
Room Tips
"Book a different hotel if you want to enjoy your stay in Hong Kong"
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"The club room package with harbour view rooms"
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"Higher floor for views of HK harbour."
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"Room 540 was excellent, only caveat was a little noisy due to proximity to utility closet."
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