We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Charterhouse Causeway Bay Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Charterhouse Causeway Bay Hotel
The Charterhouse Causeway Bay Hotel
Panoramas (6)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

727 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Charterhouse Causeway Bay Hotel
See the most recent reviews
Showing 506: English reviews
xXx
Reviewed 26 February 2013

Stayed here several times for business. Decent hotel in good location. Walking distance to MTR, trams, bus etc and v close to Causeway Bay. Rooms are clean -maybe need a little touch up for the decor (little bit dated) but good condition! Breakfast is good and staff are friendly and kind. Would stay again.

 Report
Helpful?
Thank 0X0
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that the overall product and services had met your expectation and your kind words made on our services will be shared to our employees. Indeed our locality will provide easy access to...

Colombo, null, Sri Lanka
Reviewed 25 February 2013

It was great staying at Charterhouse and the pre booking arrangements through one of their managers named Bena Yip offerred an excellent service. In addition the location was ideal to reach times square and many other shopping areas. It was a good stay

 Report
Helpful?
Thank TeaTreats
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that the overall product and services had met your expectation and your kind compliments to our staff Ms Bena Yip who had went beyond in service to make your stay more memorable....

crawley sussex
Reviewed 23 February 2013

We stayed 11th Feb only two nights, on a very late arrival were treated well at reception and complementry room upgrade... wish we didn't have it as it was a signature room, or senses, anyway the room was a good size, shower amazing , sink in bedroom area not good, but the worst thing was the louvered shutters at the...

 Report
Helpful?
1Thank ellmers
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that the overall product and services had met your expectation, however your concern on the windows had been our challenge too, unfortunately the signature floor was built and located at the lower...

Frankfurt
Reviewed 18 February 2013

The hotel is conveniently located between Wan Chai & Causeway Bay, about 8 min walk west of Wan Chai MTA subway stop. Hotel features several restaurants and a bar. Breakfast is available with a 10% discount from front desk. But there are plenty of eateries nearby. A wonderful bakery is across the street where u can get traditional HK baking...

 Report
Helpful?
1Thank Oxon93
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that the overall product and services had met your expectation and your kind words made on our services will be shared our employees. Indeed our greatest asset is our location which will...

London, United Kingdom
Reviewed 23 January 2013

This is not the type of hotel I would normally choose to stay in, however it was booked for me by my company. It is a standard 3 star hotel, with small rooms, old architecture, but in a reasonably good location. My room was a superior twin room, just big enough for one, two would have been a crowd. The...

 Report
Helpful?
Thank s_pearceHoChiMinh
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that the overall service had met your expectation, in fact we offer different travelers’ needs with different range of rooms product especially our signature room which are much more spacious in size...

UK
Reviewed 21 January 2013

We stayed here for 3 nights in October. On arrival, the reception staff were quite slow, which was frustrating after a long flight & transfer from the airport. Although the room was ok, it did need some attention to the wallpaper in the bedroom, where there must have been a leak from the bathroom at some point in the past....

 Report
Helpful?
1Thank scorpio001
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service. We are sorry for the inconvenience you experienced upon your arrival at the reception, part of our best practices we always pre-allocate rooms for our guest prior to expected arrival time and this could had been affected...

Berkeley, California
Reviewed 18 January 2013

Reasonably priced hotel that seems to welcome tour groups. Rooms are small but very clean. Breakfast buffet was excellent with multiple options. Hotel is close to subway. Concierge very helpful and accurate with tips and suggestions.

 Report
Helpful?
1Thank ggobob
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that the overall product and services had met your expectation and ultimately with our great locality. Once again thank you for providing us this valuable feedback and we shall look forward to...

Jonkoping, Sweden
Reviewed 15 January 2013

When it comes to hotel stays, I am not particular picky as long it fulfils my basic needs. Such as room preferences (non smoking and no corner rooms), water supply (hot water) and a good night sleep (no disturbance). Charterhouse has great staff witch everyone are very guest oriented, however the product itself are outdated. The problem started already at...

 Report
Helpful?
5Thank Mac K
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service. We are sorry to learn of your unfortunate experienced that had occurred staying in our single room on your 1st night due to the hot water supply. Apparently we suspected the noises were probably generated from the...

Auckland, New Zealand
Reviewed 9 January 2013

We recently spent 3 nights in Hong Kong and were pleasantly surprised by the Charterhouse Causeway Bay Hotel. Yes the rooms may be a little small but not as small as we expected after reading reviews! The size was perfectly adequate and even had a bathtub. The staff were wonderful, from check in to check out we only encountered lovely...

 Report
Helpful?
Thank Lee-Ann S
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that the overall product and services had met your expectation and your kind words made on our services will be shared our employees and supervisors. Once again thank you for providing us...

London, United Kingdom
Reviewed 6 January 2013

We booked the Charterhouse almost exclusively for the location and it was one of the cheapest options for us in Hong Kong. The check in process was quick and efficient, the staff are courteous and friendly. We booked the standard room. First impressions of the room are that it is incredibly small for two people; it is probably smaller than...

 Report
Helpful?
Thank DG55
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review

Dear Guest, Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service. We are sorry for the inconvenience you experienced that was affected due to your room size, apparently we offer different travelers’ needs with various room types including décor and preferences that may meet your selection, perhaps you...

801 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (277)
Viewed
Room/Suite (54)
Viewed
Hotel & Grounds (27)
Viewed
Bathroom (26)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (3)
Viewed
Dining (10)
Viewed
3:33
Videos (3)
Viewed
Other (153)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (464)
Viewed
Amenities (61)
Viewed
Business Floor (97)
Viewed
Family Room (68)
Viewed
Dining (71)
Viewed
S Signature (100)
Viewed
The Hotel (67)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (60)
Viewed
Hotel & Grounds (9)
Viewed
Bathroom (1)
Viewed
Room/Suite (13)
Viewed
Dining (14)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hong Kong hotels
Wan Chai / Causeway Bay
Butterfly On Morrison
Butterfly On Morrison
#75 of 716 in Hong Kong
1,311 reviews
Wan Chai / Causeway Bay
South Pacific Hotel
South Pacific Hotel
#184 of 716 in Hong Kong
574 reviews
Wan Chai / Causeway Bay
Wifi Hotel
Wifi Hotel
#206 of 716 in Hong Kong
199 reviews
Show Prices
Show Prices
Show Prices
Wan Chai / Causeway Bay
Hotel Bonaparte by Rhombus
Hotel Bonaparte by Rhombus
#448 of 716 in Hong Kong
303 reviews
Wan Chai / Causeway Bay
iclub Wan Chai Hotel
iclub Wan Chai Hotel
#159 of 716 in Hong Kong
472 reviews
Wan Chai / Causeway Bay
The VELA Hong Kong Causeway Bay
The VELA Hong Kong Causeway Bay
#449 of 716 in Hong Kong
122 reviews
Show Prices
Show Prices
Show Prices

Staying in Wan Chai / Causeway Bay

Neighbourhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Charterhouse Causeway Bay Hotel Hong Kong is an elegant hotel, conveniently located at the edge of Causeway Bay in Hong Kong Island. The Hong Kong Convention and Exhibition Centre and Causeway Bay MTR subway stations are within easy walking distance of the hotel. The majority of tourist attractions and business areas are easily accessible within 10 minutes drive. Considering the needs of our business visitors, our hotel shuttle will take you to Hong Kong Convention and exhibition Centre during trade fair and event periods in just a few minutes. For our visitors exploring different beauties of Hong Kong, splendid shopping malls like Times Square, Hysan Place and easy transportation system like Causeway Bay subway station are a few steps from our hotel which will never disappoint you. The Gazebo Restaurant, Champs Bar, Harry's Bar and Lounge and Fitness Room 23 hours a day provides you the relaxing places to enjoy your life and escape from the hustle and speed of the city of the day. Free Wifi is available at all guestrooms and public areas are even make your stay more pleasurable. In order to provide a healthy and smoke-free environment for global travelers, The Charterhouse Causeway Bay has been completely a smoke-free hotel to ensure our guests a pleasant stay. ... more   less 

Additional Information about The Charterhouse Causeway Bay Hotel

Address: No.209-219 Wanchai Road, Wanchai, Hong Kong, China
Region: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: $98 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Charterhouse Causeway Bay Hotel 3.5*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Hotels.com, Travelocity, Agoda, Cancelon, TripOnline SA, Priceline, getaroom.com and HotelQuickly so you can book your The Charterhouse Causeway Bay Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Charterhouse Causeway Bay Hotel staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from The Charterhouse Causeway Bay Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Family room can fit a family of 4 people.”
T5032LEadrianw, 27 Feb 2017 | Read review
“Not sure...”
hollieh490, 26 Feb 2017 | Read review
“Opt for a larger room if you can afford it.”
71T, 20 Feb 2017 | Read review
“Rooms in other hotels are the best bet”
Wheatlc, 12 Jan 2017 | Read review
“Try for older style rooms that are not Signature.”
warrenjShanghai, 26 Nov 2016 | Read review
5 of 5