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The Charterhouse Causeway Bay Hotel

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Traveller (286)
Room & Suite (372)
Dining (95)
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Overview
  • Excellent16%
  • Very good43%
  • Average26%
  • Poor9%
  • Terrible6%
Travellers talk about
“times square”(53 reviews)
“causeway bay”(79 reviews)
“signature room”(16 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (798)
There are newer reviews for The Charterhouse Causeway Bay Hotel
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54
34
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97
223
147
54
34
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All reviewstimes squarecauseway baysignature roomchamps baran older hotelconvention centerwan chai mtrfree wificonvenient locationbit datedbreakfast buffetpublic transportfree callsconcierge staffdecent hotelmobile phonevisiting hong kong
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311 - 315 of 555 reviews
Reviewed 9 October 2013

We have stayed at the Charterhouse several times and, though it is certainly in need of refurbishment, we see good improvements every time. The old unwatchable TVs have been replaced with flat screens - just a pity there is so much sport and not enough...More

Thank Maggi W
Response from tonywongHongKong, Manager at The Charterhouse Causeway Bay HotelResponded 16 October 2013

Dear Guest, Thank you for supporting The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Welcome come and glad you have taken noticed of the changes we are gradually improving...More

Reviewed 5 October 2013 via mobile

This hotel is only rated 3* due to the mod cons/facilities in the room-such as flat screen TV & mini bar.To say the hotel looks tired would be an understatement.Rooms are very small, with barely enough for one room to walk around a double bed....More

Thank LeeEvans1982
Response from tonywongHongKong, Manager at The Charterhouse Causeway Bay HotelResponded 8 October 2013

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We apologize for the inconveniences caused you were put through on your recent stay and...More

Reviewed 26 September 2013

We stayed 2 nights on our way to Dongguan China. It was recommended by a friend of ours who has stayed there in the past. We booked direct with the hotel and got a great rate for a very nice room. On arrival we found...More

Thank Michael93George
Response from tonywongHongKong, Manager at The Charterhouse Causeway Bay HotelResponded 29 September 2013

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that you were delighted staying with us and our staffs...More

Reviewed 25 September 2013

I stayed for five nights in this hotel and really enjoy it. Decent location that you can go Times Square within 10mins walk. convenience store right next door, 3mins walk, where you can buy drinks and snacks. Staff are very friendly and attentive especially the...More

Thank bonnelevi
Response from tonywongHongKong, Manager at The Charterhouse Causeway Bay HotelResponded 29 September 2013

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that our products and services had met your expectation and...More

Reviewed 20 September 2013

I booked on lastminute.com and got a great rate. It had everything I needed, a desk, clean towels, soft pillows/sheets. It even had a gym, but I didn't get a chance to check it out. It was great respite after a couple of nights in...More

Thank ShaneUllman
Response from tonywongHongKong, Manager at The Charterhouse Causeway Bay HotelResponded 23 September 2013

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are delighted to learn that our products and services had met your expectation, ideally...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$76 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$76 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (286)
Room & Suite (372)
Dining (95)
Amenities (61)
Business Centre & Event Rooms (3)
Nearby
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of
Hong Kong Island. Filled with shops, malls and
restaurants, both areas are bustling with people –
tourists and locals alike. Causeway Bay has one of the
highest rents on the planet, and is a bit more
polished and modern than its Wan Chai counterpart.
Beneath the surface there is more than meets the eye –
find boutique stores in the above ground floors of
...More
Questions & Answers
Ask a question
Nini A
20 January 2018|
AnswerShow all 6 answers
Response from Ming C | Reviewed this property |
Last week i’ve Been there using express train to central n continue with taxi. If u are traveling 3 or 4 people I suggest go straight using taxi. But if you are traveling alone better use express train.
1
Vote
ArchSa
17 July 2017|
Answer
Response from spicolo | Reviewed this property |
Don't know. I would contact the hotel directly.
0
Votes
cecilled08
15 April 2017|
Answer
Response from Joey H |
Dear Madam, Our hotel provided 24 hours service, so it is no problem to check in in the mid- night. So can I have your reservation details, I will mark down a remark in your booking for the late check in in mid... More
0
Votes
Room Tips
"I think there is more than one building, so perhaps ask for the one with the updated rooms."
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"Just get those rooms along the lift, will give an unblocked view."
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"choose rooms on the higher floor so that you hear less stomping at night"
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"Request for a room at the newly renovated floor"
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