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The Charterhouse Causeway Bay Hotel

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Traveller (301)
Room & Suite (381)
Dining (95)
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Overview
  • Excellent16%
  • Very good43%
  • Average26%
  • Poor9%
  • Terrible6%
Travellers talk about
“times square”(53 reviews)
“causeway bay”(81 reviews)
“signature room”(18 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (809)
There are newer reviews for The Charterhouse Causeway Bay Hotel
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148
54
35
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99
227
148
54
35
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All reviewstimes squarecauseway baysignature rooman older hotelconvention centerwan chai mtrfree wificonvenient locationbit datedbreakfast buffetflat screen tvfree callspublic transportconcierge stafflocation is excellentdecent hotelmobile phone
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321 - 325 of 563 reviews
Reviewed September 26, 2013

We stayed 2 nights on our way to Dongguan China. It was recommended by a friend of ours who has stayed there in the past. We booked direct with the hotel and got a great rate for a very nice room. On arrival we found...More

Thank Michael93George
Response from tonywongHongKong, Manager at The Charterhouse Causeway Bay HotelResponded September 29, 2013

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that you were delighted staying with us and our staffs...More

Reviewed September 25, 2013

I stayed for five nights in this hotel and really enjoy it. Decent location that you can go Times Square within 10mins walk. convenience store right next door, 3mins walk, where you can buy drinks and snacks. Staff are very friendly and attentive especially the...More

Thank bonnelevi
Response from tonywongHongKong, Manager at The Charterhouse Causeway Bay HotelResponded September 29, 2013

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that our products and services had met your expectation and...More

Reviewed September 20, 2013

I booked on lastminute.com and got a great rate. It had everything I needed, a desk, clean towels, soft pillows/sheets. It even had a gym, but I didn't get a chance to check it out. It was great respite after a couple of nights in...More

Thank ShaneUllman
Response from tonywongHongKong, Manager at The Charterhouse Causeway Bay HotelResponded September 23, 2013

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are delighted to learn that our products and services had met your expectation, ideally...More

Reviewed September 14, 2013

By far the worst hotel I have ever stayed in. Booked two single rooms and whilst my son's was small and worn out, mine was quite shameful. The room was tiny and smelly and in hindsight I should have refused it immediately, but after a...More

1  Thank SeasonedTraveller602
Response from tonywongHongKong, Manager at The Charterhouse Causeway Bay HotelResponded September 16, 2013

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are sorry for the inconvenience caused you were put through on your recent stay...More

Reviewed September 14, 2013

Probably it was a good hotel... but now it is not. It is not really bad though. I stayed in a "business floor" and I was told that I was upgraded to a better room - so I have no idea how "normal" room looks...More

Thank Alex B
Response from tonywongHongKong, Manager at The Charterhouse Causeway Bay HotelResponded September 16, 2013

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We learnt of your feedback concerning the overall furnishing and amenities, however we are constantly...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$67 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$67 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (301)
Room & Suite (381)
Dining (95)
Amenities (61)
Business Centre & Event Rooms (3)
Nearby
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of
Hong Kong Island. Filled with shops, malls and
restaurants, both areas are bustling with people –
tourists and locals alike. Causeway Bay has one of the
highest rents on the planet, and is a bit more
polished and modern than its Wan Chai counterpart.
Beneath the surface there is more than meets the eye –
find boutique stores in the above ground floors of
...More
Questions & Answers
Ask a question
Nini A
January 20, 2018|
AnswerShow all 6 answers
Response from Ming C | Reviewed this property |
Last week i’ve Been there using express train to central n continue with taxi. If u are traveling 3 or 4 people I suggest go straight using taxi. But if you are traveling alone better use express train.
1
Vote
ArchSa
July 17, 2017|
Answer
Response from spicolo | Reviewed this property |
Don't know. I would contact the hotel directly.
0
Votes
cecilled08
April 15, 2017|
Answer
Response from Joey H |
Dear Madam, Our hotel provided 24 hours service, so it is no problem to check in in the mid- night. So can I have your reservation details, I will mark down a remark in your booking for the late check in in mid... More
0
Votes
Room Tips
"Higher floors are quiet and dont have other buildings so close looking into your room! Go for Level 10 or..."
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"I think there is more than one building, so perhaps ask for the one with the updated rooms."
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"Just get those rooms along the lift, will give an unblocked view."
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"choose rooms on the higher floor so that you hear less stomping at night"
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