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2017-10-08 2017-10-09
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    Best Western Hotel Harbour View Hong Kong

    239 Queen's Road West | MTR Sai Ying Pun Station Exit A1, Hong Kong, China
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    2017-10-08 2017-10-09
    US$77
    US$54
    SAVE US$23
    US$57
    US$58
    Traveller (585)
    Room & Suite (238)
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    Overview
    • Excellent6%
    • Very good29%
    • Average39%
    • Poor15%
    • Terrible11%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Concierge
    Wheelchair Access
    Dry Cleaning
    Housekeeping
    3.5 Star Hotel
    All hotel details
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    Ibis Hong Kong Central & Sheung Wan Hotel
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    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (921)
    There are newer reviews for Best Western Hotel Harbour View Hong Kong
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    41 - 45 of 587 reviews

    Reviewed 23 May 2017

    Single room very small not enough room to open case on floor no wardrobe smallest bathroom I have been in. No lounge or bar buffet breakfast in a passageway same every day hard boiled eggs no other choice restaurant small only spaghetti on menu very...More

    4  Thank LITTLEDICK
    Response from HotelHarbourView, Front Office Manager at Best Western Hotel Harbour View Hong KongResponded 9 June 2017

    Thank you for your sharing your staying experience with us. Your comments towards our breakfast is well taken for our continuous improvement. Thank you for letting us know. We look forward to welcoming you back very soon. Yours faithfully, Tommy Kwok Front Office Manager

    Reviewed 20 May 2017 via mobile

    Hi, the hotel was ok but the room and the ensuite were so small. The bed was a bit hard and the receptionist efficient but not friendly. The area is good with a short walk to the MTR. A really nice coffee and snack place...More

    2  Thank roxburghian
    Response from HotelHarbourView, Front Office Manager at Best Western Hotel Harbour View Hong KongResponded 6 June 2017

    Thank you for spending time to share the review of our hotel. We truly regret to learn your disappointments about our staff is not friendly enough. Your comments are being shared among the team and necessary actions will be taken. Once again, thank you for...More

    Reviewed 20 May 2017

    With this hotel holding the Best Western brand, you'd think the bad reviews were simply isolated cases -- but no, they were surprisingly consistent, and I had to experience it for myself. The hotel has the WORST bed -- I literally spent the night sleeping...More

    4  Thank 219trishjm
    Response from HotelHarbourView, Front Office Manager at Best Western Hotel Harbour View Hong KongResponded 6 June 2017

    Thank you for taking time to review our hotel. We value all our guests’ comments as they help us improve and continually provide the best guest experience possible. We truly regret to learn your disappointments about the bedding. Rest assured that your comments will be...More

    Reviewed 19 May 2017

    I would recommend you keep looking. I picked this hotel on price, thinking you might actually have some space to move. It was on special offer but was still about GBP 100 per night. Once I saw the room, I realised I'd made a mistake....More

    5  Thank SL_Cant_Stay_Still
    Response from HotelHarbourView, Front Office Manager at Best Western Hotel Harbour View Hong KongResponded 19 May 2017

    Thank you for taking time in sharing your staying experience with us. We are happy to know that you find our our staff is friendly and welcoming. On the other hand, your comments towards hotel facilities are well taken for our continuous improvement. Thank you...More

    Reviewed 17 May 2017

    Poor hotel poor wifi, smallest room ever seen outside of Japan, desk was a fold down which involved sitting on the bed and my back still hasn't recovered three weeks later, staff had a cant be bothered attitude, breakfast tried the once but not worth...More

    5  Thank Trivass
    Response from HotelHarbourView, Front Office Manager at Best Western Hotel Harbour View Hong KongResponded 19 May 2017

    Thank you for taking time to review our hotel. We value all our guests’ comments as they help us improve and continually provide the best guest experience possible. We truly regret to learn your disappointments about the room facilities and service. Your comments are well...More

    Ibis Hong Kong Central & Sheung Wan Hotel
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    About
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Outdoor pool
    Details
    • Price range
    • US$51 - US$211 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 432
    • Reservation Options
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    • Location
    • China >
    • Hong Kong
    • Also Known As
    • Best Western Hotel Harbour View Hong Kong
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    Traveller (585)
    Room & Suite (238)
    Pool & Beach (53)
    Dining (9)
    Hotel & Grounds (356)
    Bathroom (41)
    Nearby
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    Ibis Hong Kong Central & Sheung Wan Hotel
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    Ask a question
    Questions & Answers
    Charlotte D
    14 May 2017|
    AnswerShow all 7 answers
    Response from HotelHarbourView | Property representative |
    Sure. The hotel is pleased to provide the luggage storage service,
    0
    Votes
    Josei-121015
    21 April 2017|
    AnswerShow all 3 answers
    Response from HotelHarbourView | Property representative |
    For early bird discount booking, it is non-refundable basis. Please check the terms and conditions of bookings. Thanks.
    0
    Votes
    Bradley E
    4 April 2017|
    AnswerShow all 5 answers
    Response from HotelHarbourView | Property representative |
    Please note the swimming pool is outdoor one; thus, opening hours is seasonal (in Summer time only) i.e. from July to Nov. I am afraid you cannot enjoy the swimming pool facilities this time.
    1
    Vote
    Room Tips
    "do not book this hotel if you want to enjoy your holiday."
    Read review
    "Chose another hotel"
    Read review
    "do not choose any - even "harbor view" covered with other buildings."
    Read review
    "Get the harbour view side, not the mountain view side, as the view is nicer in the former."
    Read review
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