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BEST WESTERN Grand Hotel Hong Kong

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357 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Reviewed 6 days ago NEWvia mobile

Didn't want to spend too much for a room during this trip and bought the package that includes room + flight from a travel agent. Told them we wanted a good location in Kowloon side. The Hotel is very conveniently located in Tsim Sha Tsui. Only minutes away from shopping and restaurants. Underground Train Station is about 7 minutes walk...

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Helpful?
Thank Suvit V
Reviewed 1 week ago via mobile

Rooms were too small for a family and for the price. bathroom had a foul smell during our whole stay. Cable doesn't have english channel.tho Staff are really friendly and helpful but we are not coming back.

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Thank Juano G
Bali, Indonesia
Reviewed 1 week ago via mobile

The room was too small compared to the price we had to pay. The toilet was even smaller than a plane's toilet. The bed was so hard that it hurt our back. We had to ask for 5 extra blankets that we used as a cushion for our bed, but the bed was still hard as brick. Not recommended!!

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Thank ifduoos
Surrey
Reviewed 2 weeks ago

I had brought my fiance for the first time to HK to meet my family. The hotel was cheap(ish) and central for where we needed to travel to/from daily. The Hotel is only a short 5 min walk from lots of tasty restaurants, bars and shops in Tsim Sha Tsui, and close to Jordan where they have tasty authentic street...

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1Thank gericka
Philippines
Reviewed 3 weeks ago via mobile

Rooms are small. 5-minute walk from Jordan MTR station. This is the 2nd time I stayed in this hotel. The first one was ok. But this time, the room I stayed with has plenty of bedbugs and my legs were full of bites in the morning and itchy. I ask to make-up our room. When we got back in the...

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1Thank lakbay29
Naga City
Reviewed 3 weeks ago via mobile

The location is good because it is near The Rosary Catholic Church and many restaurants are in the vicinity. The hotel is clean and newly refurbished. The only drawback is the room is very very small and even the bath room is truly small. It can accommodate very petite guests because for obese, he or she will not be accommodated.

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Thank Tetay59
Bangalore
Reviewed 4 weeks ago

I would recommend BW Grand to anyone visiting HK. The rooms are cramped up, bathroom space and fixtures are apt for a kid not for an adult. Hardly any space to keep luggage and clothes. In place of a wardrobe, a few inches deep niche is all you have. I was on staying alone so it was still Okay to...

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Thank cvinodkumar34
Reviewed 4 weeks ago

Been traveling around and even mainland china had better internet than this hotel. Impossible to skype / whatsapp / wechat with anybody for longer than 1 minute without interuption. Except for the internet the rooms are ok considering it is hong kong

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Thank Richard B
Reviewed 4 weeks ago

Having stayed in at lease 4 hotels in Hong kong during my vacation this year, this is the cheapest that among all, and of course so as the size of the room. You will find it is hardly place your lugagues anywhere inside the room but to stuck it under your extra small bed. The bath room also so samll...

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Thank Daniel B
Hong Kong, China
Reviewed 4 weeks ago via mobile

I am aware the hotel rooms in hong kong are rather small, but this room for HKD 1150.- has hit my pain nerve big time...no table to put anything, no wardrobe at all and at last, using the toilet is an other issue you dont want to know...

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Thank Fosi A

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about BEST WESTERN Grand Hotel Hong Kong

Address: 23 Austin Avenue, Tsimshatsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $97 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Grand Hotel Hong Kong 3.5*
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BEST WESTERN Grand Hotel Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Grand Hotel Hong Kong staff and other travellers.
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Questions? Get answers from BEST WESTERN Grand Hotel Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors have good views. Not all rooms have wardrobes or fridges, if you want those you might need to ask.”
 of 5 bubbles gericka, 24 Nov 2016 | Read review
“Free shuttle from Kowloon airport express train station to & from this hotel, but the drop off point is a bit far away.”
 of 5 bubbles H6955SXdanielb, 7 Nov 2016 | Read review
“Higher floors are better”
 of 5 bubbles Sundncr, 3 Nov 2016 | Read review
“High floors with one bed.”
 of 5 bubbles G5206CLpetert, 28 Oct 2016 | Read review
“Park view at least 20th or higher”
 of 5 bubbles charlese794, 26 Oct 2016 | Read review
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