Best Western Plus Hotel Hong Kong

Best Western Plus Hotel Hong Kong

Traveller (732)
Standard Room
Room & Suite (426)
MTV Lounge at the BEST WESTERN PLUS Hotel Hong Kong
Dining (27)

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About

3.5
#203 of 604 hotels in Hong Kong
3.7 of 5 bubbles
Location
3.8 of 5 bubbles
Cleanliness
3.5 of 5 bubbles
Service
3.8 of 5 bubbles
Value
BEST WESTERN PLUS Hotel Hong Kong is the first hotel in Hong Kong carrying BEST WESTERN hotel group’s superior brand PLUS. The hotel is well located at the Western District of the Island, a traditional real Hong Kong area with rapid evolution taking place. It is within a 5-minute walk to the nearest Hong Kong University MTR Station.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Wifi
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Languages Spoken
English, Chinese

Location

No.308 Des Voeux Road West, Hong Kong 32441 China
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 93 out of 100
93
Hong Kong Intl Airport
22.6 km
See all flights
Shenzhen Airport
51.5 km
See all flights
Sai Ying Pun
6 minMass Transit Railway (MTR)
1,378Review45Q+A76Room tips
Traveller rating
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  • 99
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Detailed Reviews
Squash.sh wrote a review Jan 2022
3.0 of 5 bubbles
I have so far spent 10 days of my 17-day quarantine period in this hotel (spent 4 days at the Government Penny's Bay Centre prior). My room is quite spacious and I particularly liked the high ceiling, which allows me some limited exercise, such as rope skipping. I also like the storage space here and the washroom is decent. There are minor issues though, such as small 27" TV, fridge not cold enough to make ice, and laggy WiFi. While I am quite pleased with the room for the price, I have to point out the food they served has been substandard with very starchy batter and sauces, and resembles the lower quality Dai Pai Dong (street stall) food in Hong Kong. Overall, I'd recommend this hotel if space is your main thing, but be ready to factor in the cost for food delivery order.
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Date of stay: January 2022
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Lau, Guest Services / Front Office at Best Western Plus Hotel Hong Kong
Responded Jan 15, 2022
Dear squash_sh Thank you for your recent visit at our property and your time to share your stay experience. Your comment is very important to us and we will review it with our staff and seek improvement for providing better service to our guests. Best regards Jason Lee Assistant Front Office Manager Best Western Plus Hotel Hong Kong
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Experience789660 wrote a review Feb 2020
4.0 of 5 bubbles
I was there for 5 nights at the end of November 19 for a mere cost of what it usually would be a one night cost. I had stayed there many times before due to its close location to the train and lovely eat outs within walking distant. There is a yum cha restaurant next door, good for those who worry about safety issues.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from rdm583, Front Office Manager at Best Western Plus Hotel Hong Kong
Responded Feb 13, 2020
Dear Experience789660 Thank you for your recent visit at our property and your time to share your stay experience. Your comment is very important to us and we will review it with our staff and seek improvement for providing better service to our guests. We will be grateful if we can have the opportunity to serve you once again at our hotel. Best regards Jason Lee Assistant Front Office Manager Best Western Plus Hotel Hong Kong
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SGCL wrote a review Dec 2023
Singapore, Singapore
3.0 of 5 bubbles
Staff is courteous & helpful, location is good, Ding2 tram ( water street station) is just right in front of the hotel, plenty of food nearby, the dried seafood street is just a short walk away. The only set back- the hotel is old, my room smells mouldy, i think it’s on ongoing issue with the building that’s why they have dehumidifiers placed in the rooms and around corridor lobbies. Price is reasonable considering HK hotels are quite pricey, rooms are big and come with all essential amenities: toothbrush, hairdryer, safe, fringe, slippers, toiletries. If you can bear with the moldy smell, it’s value for money.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sang C wrote a review Sep 2021
2.0 of 5 bubbles
We booked & paid for a superior twin room which is bigger than a non superior twin room and it was supposed to have a sea view. Instead we were given the ordinary twin room with a view of other buildings, definitely not a sea view. On confronting the manager, we were told we've been upgraded when in reality we've been downgraded. Just one look at the floor plan confirms her dishonesty ! The food is definitely not great & it is cold. The decor is dated & there's only 1 chair between the 2 of us. Wifi is slow & the cleanliness is much to be desired as I found some strands of hair about. The sink plug is not working & the extractor fan also not working. I was told that it is working, it's just that it is very quiet! I don't think so & there's nothing we can do because of this draconian 21 day isolation for covid 19.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Lau, Guest Services / Front Office at Best Western Plus Hotel Hong Kong
Responded Sep 29, 2021
Dear SangC19 Thank you for your recent visit at our property and your time to share your stay experience. I regret that we are not exceeding your expectation and I would like to extend my most sincere apology on behalf of our team. Your comment is very important to us and we will review it with our staff and seek improvement for providing better service to our guests. We will be grateful if we can have the opportunity to serve you once again at our hotel. Best regards Jason Lee Assistant Front Office Manager Best Western Plus Hotel Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marie J wrote a review Dec 2020
Hong Kong, China
5.0 of 5 bubbles
My son stayed here from 28/11 to 11/12 on the quarantine package. The cost was incredibly reasonable and he was lucky enough to be upgraded to a spacious family room. Reception staff were always friendly, helpful and understanding in allowing food drop-off as frequently as needed. Location was great with access to huge range of takeaways (for drop off) and online online delivery. Room was clean and necessary supplies delivered immediately.
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Date of stay: December 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jackson Yip, Guest Services / Front Office at Best Western Plus Hotel Hong Kong
Responded Dec 12, 2020
Dear Marie J Thank you for your recent visit at our property and your time to share your stay experience. We are delighted to know that you have a pleasant stay with us. Your comment is very important to us and we will review it with our staff. We will be grateful if we can have the opportunity to serve you once again at our hotel. Best regards Jason Lee Assistant Front Office Manager Best Western Plus Hotel Hong Kong
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WTam wrote a review Nov 2021
Hong Kong, China
5.0 of 5 bubbles
I stayed in the Best Western Plus Hotel Hong Kong for 14-day quarantine recently. I got free room upgrade. The room was dated but clean, bathroom set up was convenient. Staff in reservations, reception, concierge, food delivery teams were terrific. They're helpful, responsive and provide excellent customer services. Given the room cost, I am very satified with their services, location, view and cleanliness. Stuffs sent to me were delivered outside my room within 2 mins, the longest time they took was 5 mins.

I can hardly find anything to compliain except that their chicken in meals had no taste at all. But others like fish and breakfast were better than I expected. It's understandable that nobody enjoys quarantine life but the hotel staff had coloured my days during the period. Highly recommended it to my friends who have the need, will continue to do so. Will definitely choose the hotel again. As a matter of fact, I have made the reservation. Looking forward to experiencing their excellent services again.
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Date of stay: October 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lau Tony, 顧客服務/櫃檯辦公室 at Best Western Plus Hotel Hong Kong
Responded Nov 21, 2021
Dear WTam1124 Thank you for your recent visit at our property and your time to share your stay experience. We are delighted to know that you have a pleasant stay with us. Your comment is very important to us and we will review it with our staff. We will be grateful if we can have the opportunity to serve you once again at our hotel. Best regards Jason Lee Assistant Front Office Manager Best Western Plus Hotel Hong Kong
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roy L wrote a review Sep 2021
5.0 of 5 bubbles
BWP HK is definitely not the most upscale / hipster hotel experience, but is definitely worth the money. I paid 500 HKD a night for this hotel, and got a free upgrade to a suite with partial view of the sea. This definitely made my quarantine experience much better.

Of course, the room feels a little dated, but the size, location and view is impossible to find at this price in HK. Food delivery is almost immediate, and the staff at reception are extremely responsive to calls as well.

Quarantine catered food is not great though, but is still acceptable if you are used to rice with chinese dishes.
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Date of stay: September 2021
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Lau, Guest Services / Front Office at Best Western Plus Hotel Hong Kong
Responded Sep 29, 2021
Dear 211royl Thank you for your recent visit at our property and your time to share your stay experience. Your comment is very important to us and we will review it with our staff and seek improvement for providing better service to our guests. We will be grateful if we can have the opportunity to serve you once again at our hotel. Best regards Jason Lee Assistant Front Office Manager Best Western Plus Hotel Hong Kong
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Geetin wrote a review Apr 2024
Sant'Antioco, Italy
3.0 of 5 bubbles
This hotel is an older style “dated” hotel which needs to be upgraded. In my opinion it’s really a budget end 3 star hotel much previously liked by mainland Chinese tourists. What killed most similar Hong Kong Hotel rates was they have priced themselves out of the market. These geographic tourists now stay at more modern and cheaper hotels at Cities nearer to the border with Hong Kong then they bus or take the train daily into Hong Kong saving themselves a great deal of money. But, I digress. The rooms in this Best Western franchised hotel are very big compared to the much smaller rooms in more modern hotels. At the time of posting this review, we have stayed twice at this hotel over a 4 week period as, we went to South Korea for 5 days during this time. The cleanliness of our room during our first stay was excellent. It was on the 22nd floor. Now we are staying on the 28th floor and the cleaning standard is at best poor. More often only the towels are changed and bathroom superficially cleaned. Not even the carpets were vacuum cleaned. The receptionist staff did their jobs but, did not seem bubbly or friendly as in higher class hotels. They were not interested in small talk, just “did their jobs”. The hotel is very conveniently located and easily to get to from the airport. I recommend taking the A10 or A12 bus too or from the airport. Their is a tramway directly in front of the hotel which is a great way to travel through Hong Kong island on and only HK$3 (thats right three HK dollars only) per trip. On a rainy day a great ride to North Point and back for example. Yes, I would recommend this hotel even given what I have stated above supported by photos I may add. However, a warning to this hotels management. The Best Western Group has sold you a franchise. Their valuable name and reputation is paramount for that group as it is indeed too for its loyal customers. It is critical you maintain good hotel standards and management to avoid bad reviews being posted online. After all, guest DO have a choice where they book.
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: Use the outside serviced laundry’s next to the Hotel rather then the more expensive self service...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VANILLASKYYY wrote a review Oct 2023
San Diego, California
1.0 of 5 bubbles
We paid almost $200 for a room with this view of junky apartments right across the street. Front desk staff is unfriendly at check in, like last time. Their internet is too slow even for some basic operations, like watching a video clip.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Lau, Guest Services / Front Office at Best Western Plus Hotel Hong Kong
Responded Nov 13, 2023
Dear Vanillaskyyy Thank you for your recent visit at our property and your time to share your stay experience. I regret that we are not exceeding your expectation and I would like to extend my most sincere apology on behalf of our team. Your comment is very important to us and we will review it with our staff and seek improvement for providing better service for our guests. Best regards Jason Lee Assistant Front Office Manager Best Western Plus Hotel Hong Kong
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rick S wrote a review Apr 2022
Toronto, Canada
4.0 of 5 bubbles
Almost finished my first day of quarantine here. As mentioned in previous reviews, the hotel has seen its best days. It took less than 20 minutes to air out the damp, earthy smell of mold and mildew. It does gives you a retro feel in a good way. Most impressive is the huge window through which you could see Victoria Harbour! The 27 inch TV gives you the access to a whole range of local and international channels. Too bad! I will likely have to miss all the NBA playoff games. Staff are hyper-efficient and committed to public health protocols. Check-in was done in a minute. Meals were delivered at the door on time. Way better than those you get on the plane. The portion is perfect for someone who does not mind losing a few pounds over this quarantine period. Being spoiled by my beloved friends, I got fruits, snacks, and beverages delivered to me almost instantly. Thanks to the diligent staff here. You are making this 7-day solitary confinement so much more endurable.
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Date of stay: April 2022
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Being respectful and friendly could do wonders!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lau Tony, 顧客服務/櫃檯辦公室 at Best Western Plus Hotel Hong Kong
Responded May 2, 2022
Dear O1265HOricks Thank you for your recent visit at our property and your time to share your stay experience. Your comment is very important to us especially during this difficult time. Best regards Jason Lee Assistant Front Office Manager Best Western Plus Hotel Hong Kong
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Meenakshi P asked a question Jul 2019
Pune, India5 contributions1 helpful vote
Is there any flea market style shopping area near Best Western plus hotel area?
Answer from rdm583
Hong Kong, China
The market will be located in Kowloon side, you can go to Mongkok which can take MTR to access, it will be around 30 minutes from the hotel to Mongkok
Meenakshi P asked a question Jul 2019
Pune, India5 contributions1 helpful vote
Help me in getting info on transport from International airport to the hotel?
Answer from rdm583
Hong Kong, China
you can take airport express train from the airport to Hong Kong station and transfer the airport express shuttle bus "H1" to the hotel
Answer from rdm583
Hong Kong, China
Please send your special request to hotel@bestwesternplushotel. com, the reservation department will arrange the said request
Answer from Susan L
9 contributions13 helpful votes
Hi Aschaffenburg, Germany, you must be landing at the airport, take the Airport express ,(buy tickets at the MTR counter @airport lower level), takes 30 minutes to the Central Station. At the Central, the airport express provides free shuttle as an extension to Best Western Plus hotel, bus # H2. Shuttle will call out each stop,you can get off at stop #5, (also the stop for Courtyard Marriott ) be careful as there is also a stop for Best Western hotel (without the PLUS). Also, you can get group tickets for airport express fare, check the writing before you buy, 4 one way tickets cost 250.00, when one single ticket cost about 80.00. Hope it helps, enjoy ur trip.
Geetin wrote a tip Apr 2024
Sant'Antioco, Italy271 contributions204 helpful votes
3.0 of 5 bubbles
"Use the outside serviced laundry’s next to the Hotel rather then the more expensive self service machines located in the hotel itself."
Read full review
VIBHa B wrote a tip Dec 2023
Mumbai, India1 contribution4 helpful votes
1.0 of 5 bubbles
"Avoid leaving valuables at hotel room it will be stolen"
Read full review
Sandy L wrote a tip Nov 2023
2 contributions
1.0 of 5 bubbles
"find some place, unless you have to sleep on the street."
Read full review
Manish wrote a tip Jul 2022
6 contributions
5.0 of 5 bubbles
"Ask for high floor room with view"
Read full review
SPloszaj wrote a tip May 2022
Hong Kong, China12 contributions1 helpful vote
4.0 of 5 bubbles
"I believe there is a pretty big difference between the premium room and the normal room."
Read full review
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PRICE RANGE
C$74 - C$127 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada hong kong hotel hong kong, hong kong ramada
LOCATION
ChinaHong KongWestern District / Hong Kong Island / Sai Ying Pun / Western (Sai Wan)
NUMBER OF ROOMS
307
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Best Western Plus Hotel Hong Kong - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Best Western Plus Hotel Hong Kong
Which popular attractions are close to Best Western Plus Hotel Hong Kong?
Nearby attractions include University Museum and Art Gallery (0.4 km), Bamboo Scenes (0.2 km), and Hong Kong Feng Pingshan Museum ( Fengpingshan Museum) (0.4 km).
What are some of the property amenities at Best Western Plus Hotel Hong Kong?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western Plus Hotel Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Plus Hotel Hong Kong?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Best Western Plus Hotel Hong Kong?
Conveniently located restaurants include Burger Joys (Tai Yik House), Feather & Bone - Sai Ying Pun, and Cafe 2 Oyster N Grill.
Are there opportunities to exercise at Best Western Plus Hotel Hong Kong?
Yes, guests have access to a fitness centre during their stay.
Does Best Western Plus Hotel Hong Kong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus Hotel Hong Kong?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Best Western Plus Hotel Hong Kong?
Many travellers enjoy visiting Tai Kwun (1.7 km), PMQ (1.4 km), and Former Kowloon-Canton Railway Clock Tower (3.2 km).
Is Best Western Plus Hotel Hong Kong accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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