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Cosmo Hotel Hong Kong

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1,326 Reviews from our TripAdvisor Community

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Showing 1,114: English reviews
Wolverhampton, United Kingdom
Reviewed 15 December 2016

We stayed here for 4 nights. It is on Hong Kong island away from Kowloon and all the main attractions but actually it was great to get away from all the Hussle and bustle. The mtr links were easy and very efficient and very cheap and easy to use and understand. We used approximately £10 per person during our stay...

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Helpful?
Thank Calls63
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Calls63, thank you for your review. Cosmo Hotel is conveniently located between Causeway Bay and Wanchai, so we are glad you were able to enjoy the convenient location to travel around the Hong Kong Island. Your compliments on our guests’ services will surely be passed on to our team to keep them motivated. Once again, thank you for your...

Burlingame, California
Reviewed 14 December 2016

We booked a superior room with 2 twin beds for 8 nights in December. Beds are comfortable and the linens are clean. Surprised to have a welcome fruit basket. Bathroom is small but clean. With help from the Front Desk staff, Alan Chan and Carman Chan, we were upgraded to 19th floor, an executive room with views. One of the...

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Helpful?
Thank theyams2016
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear theyams2016, thank you for your review. We are glad you had a pleasant stay at Cosmo Hotel. Your compliments on the guest services especially to Alan and Carman will surely be passed on to keep them motivated. Each room there is also a complimentary handy phone that comes with free wifi and local and IDD called to 9 countries,...

Melbourne, Australia
Reviewed 14 December 2016

Neat, was pleasantly surprised. Rooms aren't big, but it's H.K nothing is big accommodation wise. Small isn't necessarily bad, i had a super view of the city from floor 21 and the evenings and mornings you'll love the sunrise / sunset views. It's one walk / alley away from all Wanchai has to offer. Markets, transport, ferry - all within...

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Helpful?
Thank george l
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear George L, thank you for your review. We are glad to hear you had a nice stay at Cosmo Hotel. Cosmo Hotel is conveniently located between Causeway Bay and Wanchai, so it is a perfect location for you to travel around the city. Room-wise, we suggest you to check out our other room types like the Studio Triple or...

Nottinghamshire, England
Reviewed 13 December 2016

Watch out that you get the right hotel. This is Cosmo Hotel - next door hotel is sometimes called Cosmopolitan Hotel or more latterly Dorsett Mongkok. This leads to all sorts of confusion - especially as the drop off for the Cosmo is at the back of the Dorsett. They are the same family. The Cosmo is past its best...

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Helpful?
1Thank fpg
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear fpg, thank you for your review. We understand that the hotel’s location could be confusing to guests sometimes. For your information, Cosmo Hotel is located right besides its sister hotel called Dorset Wanchai, Hong Kong. Meanwhile, we are sorry to hear that your stay was unsatisfactory this time. Your unpleasant experience will surely be passed on to our responsible...

Berlin, Germany
Reviewed 10 December 2016

Our room was a small one but perfect. Why? There was a very good shower (3 different kind !!!) and very good and helpful there is a smartphon available for you. Withe a guide and google maps. So you can't be lost and the big city with mostly no horizont :) . Very good in the 5th floor is a...

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Helpful?
Thank pirol56
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear pirol56, thank you for your comment. We are glad to hear you enjoyed the hotel’s overall facilities, especially the smart phone which brought you great convenience. Room-wise, we suggest you to check out our other room types like the Studio Triple or Studio Quad that measure up to 300sq.ft to enjoy a more spacious environment next time. Once again,...

wales
Reviewed 9 December 2016

Offered a room upgrade upon arrival.well worth the extra as it included breakfast which offered a very varied selection of foods. catering for all tastes.The rooms offered tea/coffee making facilities,safe,etc & would you believe it--an all singing all dancing mobilte I -phonewhich was totally free to use as was the WiFi.Phone just about anywhere in th World for ZILCH. Good...

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Helpful?
Thank widitodi
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear widitodi, thank you for your comment. We are glad you enjoyed everything in Cosmo Hotel. Your compliment on the breakfast will surely be passed on to our food and beverage team to keep them motivated. Our complimentary smart phone provides free Wi-Fi and local and IDD calls to 9 countries, so we are glad that you utilized it well....

Reviewed 6 December 2016 via mobile

The location was fantastic for us as we were heading to the happy valley races. It's just at at the end of the street. A very welcomed surprise was each room has a smart phone that you can take out on the street with you while you explore, for us that was perfect as it helped us getting around with...

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Helpful?
Thank Emma H
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Emma H, thank you for your lovely comment. We are glad you enjoyed the convenient location of Cosmo Hotel as well as its complimentary smart phone and other facilities. We will definitely keep up with the good work and look forward to welcoming you back again soon.

Swindon
Reviewed 25 November 2016 via mobile

This is a 3* hotel and offers all that expected plus very clean. Yes, the rooms are tiny and I would not spend more than abbot 2-3 nights here. But it's located very well with a bus stop just outside and easy to hail a cab. Rooms are very clean and can't fault this and housekeeping is tops. Don't expect...

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Helpful?
Thank Andy H
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Andy H, Thank you very much for your comment. We are happy to hear that you are overall satisfied with our hotel’s services and facilities. Room-wise, we suggest you to check out our other room types like the Studio Triple or Studio Quad that measure up to 300sq.ft to enjoy a more spacious environment next time. Once again, thank...

Reviewed 22 November 2016 via mobile

The best part about staying in this hotel is to avail the free shuttle services to every destination in the city almost! The better part is it's complimentary breakfast which is splendid and wholesome. The good part is their staff who are very helpful and caring, the reception staff. Finally, the rooms are actually a bit small, but well off....

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Helpful?
Thank Harsh K
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Harsh K, Thank you for your comment. We are very glad that you enjoyed our hotel’s facilities as well as the convenient location. We will definitely forward your compliment on the breakfast to our food and beverage team so they could keep up the good work. Room-wise, you may check out our other room types like the Studio Triple...

Glasgow, United Kingdom
Reviewed 18 November 2016 via mobile

I am a big guy but they put me into a small room, only slightly bigger than the 'double' bed (two single beds pushed together). I stubbed my toe on the bed leg - twice. The room was clean but too small! I could hardly move. I ordered room service one night. There was nowhere to put it so I...

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Helpful?
Thank LaserMan694
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear LaserMan694, Thank you very much for your comment. We are sorry to hear that your stay this time did not meet your expectations. Room-wise, you may check out our other room types like the Studio Triple or Studio Quad that measure up to 300sq.ft to enjoy a more spacious environment. Regarding your comment on the breakfast and Wi-Fi, we...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
A young and chic boutique hotel located amid the city centres of Causeway Bay and Wanchai, Cosmo Hotel is just 8-min walk away from the Causeway Bay subway station and provides free shuttle bus to 15 major destinations in town. All guestrooms boast modern design with theme colours in orange, green or yellow. Free smart phone is available in every room which allows guests to use unlimited 3G internet, Wi-Fi hotspot, free local and IDD calls to 9 select countries including UK, US, Australia, Singapore, China, Canada, Japan, Malaysia and Korea. The smart phone can be used both in and out of the hotel. Other facilities include Nooch Bar at the lobby and an outdoor patio Breeze on 5/F. Cosmo Hotel is 100% smoke-free and is one of the few EarthCheck's silver-certified green hotels in Hong Kong. ... more   less 

Additional Information about Cosmo Hotel Hong Kong

Address: No.375-377 Queen's Road East, Wan Chai, Hong Kong, China
Region: China > Hong Kong
Price Range: $100 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cosmo Hotel Hong Kong 4*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity and Ctrip TA so you can book your Cosmo Hotel Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cosmo Hong Kong
Hong Kong Cosmo Hotel
Cosmo Hotel Hong Kong
Hotel Style:
#38 Best Value Hotel in Hong Kong
#93 Family Hotel in Hong Kong
#94 Romantic Hotel in Hong Kong
#103 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Cosmo Hotel Hong Kong staff and other travellers.
18 questions
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Questions? Get answers from Cosmo Hotel Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher floor and a room facing the racecourse”
 of 5 bubbles muimuilee, 20 Jan 2017 | Read review
“Rooms on the backside of the hotel giving out to a graveyard on a hill”
 of 5 bubbles 744bartv, 15 Jan 2017 | Read review
“The staff follow your request and give you a quiet room. I was very impressed.”
 of 5 bubbles lixa69, 11 Jan 2017 | Read review
“We asked for a room at the front as the back looks onto a cemetery”
 of 5 bubbles Hellie1409, 5 Jan 2017 | Read review
“Choosing rooms on higher floors, facing street view can enjoy better city view. Try not facing to the grieve yard, more quite though!”
 of 5 bubbles theyams2016, 14 Dec 2016 | Read review
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