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Cosmo Hotel Hong Kong

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Cosmo Hotel Hong Kong
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1,356 Reviews from our TripAdvisor Community

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Showing 1,138: English reviews
Lichfield, United Kingdom
Reviewed 22 February 2014

We stayed for a week based on the Cosmos Trip Advisor rating. Hotels only really need to do two things, provide a decent room and decent food. The Cosmo failed on both counts. The two interconnecting rooms were really small, our double bed was actually two singles pushed together and the bathrooms were not good at all ( one was...

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Helpful?
Thank Guido1502
CosmopolitanHotelHK, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Guest, Thank you for your review. We are glad to know that you enjoyed our staff’s hospitality. However, we regret to learn that you found the guestroom and bathroom smaller than you expected. I hope the next time you will have the chance to try our studio or suite measuring from 300sq.ft. up to 900sq.ft. and with a spacious...

Whangarei, New Zealand
Reviewed 20 February 2014

I recently stayed at the Cosmo Hotel and have to say the staff were all very friendly and helpful. I had an incident whilst in Hong Kong and I was afforded every help from Victor Cheung and also Clive Chan. They were very good to me and went out of their way to help me whilst staying in the city,...

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Thank Mark O
RUSHDEN
Reviewed 6 February 2014

I was allocated this hotel as I had decided to have a 3-night stop-over in Hong Kong to break up the journey home from Australia. Excellent choice by my Travel Agent, thanks, Freedom Australia,& the journey from HK airport to Cosmo via MTR & cab was achieved in no time. Smooth & efficient check-in & was shown into a most...

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2Thank JamesW17
London, United Kingdom
Reviewed 31 January 2014

Yes this hotel is located at one of the tourist spot (causeway bay) - one of the reason why myself and family chose it, but let me tell you how disappointed I was about the rooms and service we received. The room was tiny, you can barely swing a cat in it! The view from our room faced the cemetery....

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3Thank Ying V
CosmoHotel, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Ying, Thank you for your feedback. We regret to know that the customer service provided didn’t meet your expectation this time. Guest satisfaction is always one of our top priorities, please rest assured that your message has been brought to the attention of the management and training will be reinforced to all the front line staff to ensure friendly...

mumbai
Reviewed 30 January 2014

Very centrally located in Wanchai. Great staff, very attentive and helpful. The staff helps you get around, takes good care of your luggage as well as smooth checkin. The rooms are very small but clean and comfortable. All in all a comfortable and centrally located hotel with great staff. The rooms are extremely small though making the bathrooms really uncomfortable!

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2Thank dhruvmumbai
CosmoHotel, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear guest, Thank you for your review. It’s nice to know that you love the exceptional services we provided. Yet, we regret to learn that you found the guestroom and bathroom smaller than you expected, I hope the next time you will have the chance to try our Suite measuring 83sq.m and with spacious bathroom for a more pleasant stay....

London, United Kingdom
Reviewed 30 January 2014

From the moment we arrived to the moment we left, nothing was too much trouble. The staff at the front desk especially Alan Chan the Senior Guest Services Manager were charming, most helpful and a mine of information regarding sightseeing, transport links and shuttles. If there was anything they did not know they would make a point of finding out...

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1Thank GoMag2014
Reviewed 28 January 2014

This hotel is located near to one of the tourist spot (causeway bay), which is the main reason for me to stay here. mtr station was within walking distance too. That makes my trip a lot easier. They also provide shuttle bus to send customers to certain spots in causeway bay. The staff at front desk were friendly and helpful...

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1Thank Jas J
CosmoHotel, General Manager at Cosmo Hotel Hong Kong, responded to this review

Dear guest, Thank you for the review. It’s nice to know that you appreciate the convenient hotel location. We trust you had a great stay in our hotel this time. In fact, Cosmo hotel comprises 7 room categories sizing up to 83 sq. m. to suit our guests’ different preferences and budgets. I hope the next time you will have...

Dubai, United Arab Emirates
Reviewed 26 January 2014

We stayed for three nights and found the hotel very good for our purposes. On the front desk was particularly helpful with his advice on where to go and what to see in such a short time. Rooms are perfect if you just needed a place to sleep,

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1Thank RagidKader
Melbourne, Australia
Reviewed 25 January 2014

Two standard rooms at Hotel Cosmo met the requirements of two "older adults!" and two in their twenties extremely well. We stayed for nine nights and found beds and pillows some of the best we have experienced and comfortable and compact room sufficed for all our needs.Initially did contemplate an upgrade but decided not necessary. Public transport availability amazing and...

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7Thank janetau
Singapore
Reviewed 21 January 2014

Second time staying here and it's still as great as ever. While to some travellers the rooms may be considered small, on a Hong Kong standard, they're actually the norm - take it from someone who's lived there. I would say their rooms are perfect if you just needed a place to sleep, have a shower and change clothes. Given...

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2Thank Sandra F

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
A young and chic boutique hotel located amid the city centres of Causeway Bay and Wanchai, Cosmo Hotel is just 8-min walk away from the Causeway Bay subway station and provides free shuttle bus to 15 major destinations in town. All guestrooms boast modern design with theme colours in orange, green or yellow. Free smart phone is available in every room which allows guests to use unlimited 3G internet, Wi-Fi hotspot, free local and IDD calls to 9 select countries including UK, US, Australia, Singapore, China, Canada, Japan, Malaysia and Korea. The smart phone can be used both in and out of the hotel. Other facilities include Nooch Bar at the lobby and an outdoor patio Breeze on 5/F. Cosmo Hotel is 100% smoke-free and is one of the few EarthCheck's silver-certified green hotels in Hong Kong. ... more   less 

Additional Information about Cosmo Hotel Hong Kong

Address: No.375-377 Queen's Road East, Wan Chai, Hong Kong, China
Region: China > Hong Kong
Price Range: $103 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cosmo Hotel Hong Kong 4*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Expedia, Orbitz, Priceline, Ctrip TA and Agoda so you can book your Cosmo Hotel Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cosmo Hong Kong
Hong Kong Cosmo Hotel
Cosmo Hotel Hong Kong
Hotel Style:
#47 Best Value Hotel in Hong Kong
#92 Family Hotel in Hong Kong
#94 Romantic Hotel in Hong Kong
#105 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Cosmo Hotel Hong Kong staff and other travellers.
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Questions? Get answers from Cosmo Hotel Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reg rooms DONT have a cityview & have fogged windows. Bargain UPG RM w/ you get there. If travelling during peak seasons UPG w/ booking.”
 of 5 bubbles robmO809DW, 20 Feb 2017 | Read review
“Rooms on the 11th floor do have windows but doesn't open because probably the view is not nice”
 of 5 bubbles ozgooo1980, 20 Feb 2017 | Read review
“quiet floors”
 of 5 bubbles 775juliat, 14 Feb 2017 | Read review
“Don't choose stay on the 5th floor if you don't want to be exposed to any smoke. Otherwise the hotel is thankfully smoke free.”
 of 5 bubbles Doglover408, 8 Feb 2017 | Read review
“Ask for a higher floor and a room facing the racecourse”
 of 5 bubbles muimuilee, 20 Jan 2017 | Read review
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