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Novotel Citygate Hong Kong

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#55 of 718 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Citygate Hong Kong
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3,812 Reviews from our TripAdvisor Community

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Showing 3,143: English reviews
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London, United Kingdom
Reviewed yesterday NEW

This is a good, modern Airport Hotel. We had a very comfortable room on the eighteenth floor with a good view. We arrived on a late flight and left on an early one the next day. So I can't comment on any of the facilities - apart from reception which was efficient. There is a free shuttle bus to/from the...

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Helpful?
Thank mlx11
Melbourne, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

Our first weeks holiday was in HK, then away for a week and back for a night to get our flight home. We chose the Novotel Citygate as we had done all our sightseeing and just wanted a comfy bed close to the airport which good connections-we weren't disappointed! Teo days before we were invited to check in on line...

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1Thank Amanda C
About Hotel's Favourite Review
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear Amanda C, Thank you for your wonderful review of Novotel Citygate and your loyalty to Accor Hotels. Thank you also for your detailed review of the hotel, its location and the surrounding facilities and transport options. We look forward to welcome you back. Yours sincerely Nicholas Cullum General Manager

Boston, Massachusetts
Reviewed 2 days ago NEW

You can see but not hear the airplanes on the runway. Very convenient attached to a mall and the Tung Chung MTR line is close. Need to take airport shuttle or cab to get to the hotel. Just wish the airport shuttle ran a bit later. Rooms are big for Hong Kong.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Dean K
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear Dean K, Thank you for your great review of Novotel Citygate. The airport shuttle service operates every 15 minutes from 06.00-23.45; I do apologize if these times are not as convenient as you would like. Thank you also for your comments in regards to the hotels location, views and accommodation, it is very much appreciated. We look forward to...

Reviewed 2 days ago NEWvia mobile

Love coming to this hotel with friends. It is 5 min from airport and has excellent staff and service. The rooms are a good size and upgrades available. The breakfast is a feast of fabulous food . Highly recommended!

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Thank Liz F
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear Liz F, Thank you for sharing your review and your loyalty to Novotel Citygate and Accor Hotels. I am very happy to learn that you always choose to stay with us when visiting Hong Kong; thank you also for your great feedback in regards to the staff, accommodation and breakfast. We look forward to welcome you back. Yours sincerely...

Reviewed 3 days ago NEWvia mobile

I received an upgrade when I checked in and wound up with a huge room with a terrific view. They run a free shuttle to & from the airport, which is only a few minutes away. The hotel is next to an upscale mall. It is also near the subway. I only stayed one night, so I can't judge its...

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Thank NealMo
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear NealMo, Thank you for your wonderful review of Novotel Citygate. I am delighted to learn that even though you had a short stay, the hotel exceeded your expectations and found the location perfect for your needs. We look forward to welcome you back. Yours sincerely Nicholas Cullum General Manager

Hong Kong
Reviewed 4 days ago NEW

Nice hotel for a stopover in Hong Kong. Incredible breakfast buffet and very nice gym! Rooms are very small and ours did not have a separate bath (shower & sink were in the room versus a door to a bathroom). I thought this was an unusual design. I wanted to get up early and get ready to go to the...

Review collected in partnership with Accorhotels.com
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Thank dangerkitty18
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear dangerkitty18, Thank you for taking the time to review your stay with us. Thank you also for your wonderful comments in regards to the buffet breakfast. As you have mentioned, we have two room designs, one with an open bathroom concept (for rooms with Queen Beds) and the traditionally enclosed type (mainly for Twin bedding). We look forward to...

Key West, Florida
Reviewed 4 days ago NEW

We stayed at the Novotel for two nights during our trip to Bali. It is a great hotel, very clean and modern. The free shuttle from the airport was efficient and timely. The best part was the breakfast buffet. Its not free, but its worth the price since they have so many different options to suite any taste. Will definitely...

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1Thank BPKey
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear BPKey, Thank you very much for your review of Novotel Citygate. Thank you also for your great comments in regards to the hotel and in particular our buffet breakfast. I hope you enjoyed your stay in Bali. We look forward to welcome you back. Yours sincerely Nicholas Cullum General Manager

Jakarta, Indonesia
Reviewed 5 days ago NEW

I had increadible one night stay with my family. I had great view room with skycrapers and hills. The hotel also has connection with shopping mall city gate outlet so we can enjoy our stay more with shopping. It was a pleasure to stay at novotel citygate

Review collected in partnership with Accorhotels.com
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1Thank febriay
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear febriay, Thank you so much for your great review of Novotel Citygate. I am very happy to learn that you and your family enjoyed your stay with us; the views are truly amazing. We look forward to welcome you all back. Yours sincerely Nicholas Cullum General Manager

Reviewed 1 week ago NEW

We arrived late in Hong Kong after our flight but a short 5 minute taxi ride and we were at the hotel. We were greeted by friendly attentive staff who checked us in quickly so we could get some sleep. We had the Buffett breakfast the following day which was great, it had everything! The room was clean and very...

Review collected in partnership with this hotel
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2Thank 5,216
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear 5216, Thank you very much for your review of Novotel Citygate. Although a short stay, I am delighted to learn that you and your family enjoyed your stay, the accommodation, hotel and surrounding facilities and breakfast. We look forward to welcome you all back. Yours sincerely Nicholas Cullum General Manager

Jakarta, Indonesia
Reviewed 1 week ago

Everytime visiting HK, we always try to stay here. Not because we have early flight back from HK, but the hotel area also offers variety of activities as well as shopping area. It is connected to Citygate shopping mall, as well as Tung Chung station which offers a cable car ride to Ngong Ping (one of tourist attraction in HK....

Review collected in partnership with Accorhotels.com
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3Thank Helmyjz
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear Helmyjz, Thank you for your wonderful review of Novotel Citygate and your continued loyalty to the hotel and Accor Hotels. Our unique location is certainly convenient to the many surrounding attractions on Lantau as well as the airport together with great connectivity to down town via the MTR; glad to hear you like it. We certainly look forward to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from the Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are at the doorstep. Features meeting facilities, two restaurants, a bar, a 24-hour gym and swimming pool. ... more   less 

Additional Information about Novotel Citygate Hong Kong

Address: No.51 Man Tung Road, Tung Chung, Hong Kong, China
Region: China > Hong Kong > Airport , Lantau Island
Price Range: $156 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Citygate Hong Kong 4*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Hotels.com, Priceline, ACCOR, Ctrip TA, TripOnline SA and getaroom.com so you can book your Novotel Citygate Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Citygate Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong Airport
Hong Kong Novotel
Hotel Style:
#37 Business Hotel in Hong Kong
#40 Family Hotel in Hong Kong
#41 Romantic Hotel in Hong Kong
#50 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Citygate Hong Kong staff and other travellers.
73 questions
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Questions? Get answers from Novotel Citygate Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great view on 18th floor”
DAM1961, 12 Apr 2017 | Read review
“High rooms have the best views, smoking rooms sure smell smokey.”
Ted49, 11 Apr 2017 | Read review
“Obviously the top floors are preferred.”
christinerW2425WG, 10 Apr 2017 | Read review
“Well designed room with everything a traveller needs.”
W134RYlindal, 16 Mar 2017 | Read review
“Every room has their own Nespresso unit, a nice touch to any hotel room.”
  • Bathroom access, from both sides of the room.
77edgard, 16 Mar 2017 | Read review
5 of 5