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Butterfly on Waterfront

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#73 of 708 Hotels in Hong Kong
Certificate of Excellence
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1,022 Reviews from our TripAdvisor Community

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Showing 734: English reviews
Lincoln, United Kingdom
Reviewed 2 May 2016

The rooms are very small (smaller than small rooms I've stayed in in Tokyo!), but the rooms are well designed. The sink is in the room which some people may like,M but for me - I'd have preferred the sink to be in the bathroom. The hotel is not easy to find and does not look nice from the outside....

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Helpful?
Thank Morgan James K
Butterfly_Hotels, Front Office Manager at Butterfly on Waterfront, responded to this review

Thank you for taking the time to share your review with us. We regret to learn of your experience encountered with the breakfast. After reviewed with our guest’s valuable comments, and to anticipating with our guest expectation and needs, we have reorganized the breakfast room into refreshment corner. We wish you will enjoy with our new arrangement during your upcoming...

Irvine, United States
Reviewed 2 May 2016

Everything from welcoming greeting to room amenities to checking out was great! Only complaint was well taken care of and corrected promptly. The air conditioner of the room was not working and ventilation was so bad, but the hotel staff got us another room on the next day and accommodated our room change to make the transition easy.

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Helpful?
1Thank Jimmy C
Butterfly_Hotels, Front Office Manager at Butterfly on Waterfront, responded to this review

Thank you for sharing your experience at Butterfly on Waterfront. We are happy that you had a pleasant stay with us. I am regretful for the experience you encountered with the air conditioning system. Our Engineering team has been briefed immediately on the concern to minimize reoccurrence possibility. Thank you once again and we look forward to welcoming you back...

Sydney, Australia
Reviewed 29 April 2016

Overall excellent place to stay superb quality. Very convince with acess to CBD and other popular districts and eateries and entertainment. Hotel is very comfortable. I have stayed there two time, both occasion was well worth.

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Helpful?
1Thank ngot782
Butterfly_Hotels, Front Office Manager at Butterfly on Waterfront, responded to this review

Thank you so much for the comprehensive review and loyalty support. We are happy that you had a pleasant stay with us and enjoyed the hotel’s comfortable room and central location. We will definitely work hard to maintain our top quality services and to impress you again during your upcoming stays with us. Thanks so much for your support! We’d...

Lisbon, Portugal
Reviewed 29 April 2016

The staff was very helpfull during the stay. The room is small, but confortable. Great to have a smartphone complimentary. Even considering that should be a Boutique hotel, could have a small lobby with some chairs for people who is waiting to be attended.

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Helpful?
1Thank Pedro_Alexandre2014
Butterfly_Hotels, Front Office Manager at Butterfly on Waterfront, responded to this review

Thank you so much for reviewing your recent stay with us. It is always refreshing to read how good the service was. We will definitely share it with the team. Regarding the sitting area, we will treasure your valuable review to well-equipped ourselves to ensure our guest have an enjoyable stay with us. We all look forward to having another...

Greater London, United Kingdom
Reviewed 28 April 2016

The front desk staff were fantastic, helping us with converting addresses into local language (essential for taxis). Breakfast was very poor, though I think this is the last week before the facility is being upgraded. Room was compact but we had a bay view which was great. Short walk to Cheung Wan MTR (tube).

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1Thank braggv
Butterfly_Hotels, Front Office Manager at Butterfly on Waterfront, responded to this review

Thank you for taking the time to share your recent experience with us. It is always refreshing to read how good the service was. Your pleasant compliments will be shared amongst the team and will share as the best motivation for our staff’s continuous improvements. Regarding the issue of the restaurant, our upgrading project are in progress, we will work...

berkshire
Reviewed 28 April 2016 via mobile

This is a nice clean modern boutique hotel with small rooms but perfectly fine if you are using it as just a place to sleep. We had a deluxe harbour view room which was very nice with a gorgeous view of the harbour and all the lights. The staff could not have been any nicer or more helpful. Rooms immaculately...

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Helpful?
1Thank BerkshireVixon
Butterfly_Hotels, Front Office Manager at Butterfly on Waterfront, responded to this review

Thank you very much for reviewing us on TripAdvisor. Your kind words have been shared with our team and we are motivated to serve even better! We are glad to hear that your Butterfly experience was pleasant which you found that our staff was helpful, and it's wonderful to know that you enjoyed our clean room and the gorgeous harbour...

Denver, Colorado
Reviewed 28 April 2016

Our first time in Hong Kong and we loved it. The hotel staff helped us find food, transit, etc., with much of it really close by. The room was quaint but comfortable with a great view. Traveling from the Unites States, we did not have a cell phone that we could use internationally so the free smartphone provided by a...

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Helpful?
1Thank Todd B
Butterfly_Hotels, Front Office Manager at Butterfly on Waterfront, responded to this review

Thanks for the kind words and excellent rating. We are glad to know you thoroughly enjoyed your stay. It is nice to know you found our hotel room comfortable, great harbour view and helpful Handy phone service. That’s our goal. We will be surely let our guest services team know you appreciated their helpful and thoroughly services as well. Thank...

Singapore
Reviewed 26 April 2016

I booked this hotel for a 5 night stay and prior to this I had heard many recommendations that this was one of the best boutique hotels around. It didn't disappoint as the room was cosy and well maintained. The shower and toilet facilities were well maintained as well and I found that I was very comfortable using their facilities....

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Helpful?
1Thank 43angx
Butterfly_Hotels, Front Office Manager at Butterfly on Waterfront, responded to this review

Thanks for the kind words and excellent rating. Fabulous to read your review and to know you enjoyed the hotel so much. We are glad to hear you really enjoyed our cozy room, comfortable bed and Handy phone service. We will definitely work hard to maintain our top quality services and to impress you again during your upcoming stays with...

Milton Keynes, United Kingdom
Reviewed 26 April 2016

Room 1101 room on the small side had to put suitcases behind door and small open hanging space also narrow between bed and window which had a great harbour view,the room was very clean and housekeeping good also on asking provided iron and board, bed was firm which was good for me. They could do with having a small booklet...

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Helpful?
1Thank Kay S
Butterfly_Hotels, Front Office Manager at Butterfly on Waterfront, responded to this review

Thank you very much your valuable time in reviewing us. Your kind words have been shared with our team and we are motivated to serve even better! We are glad to hear you really enjoyed our clean room, comfy bed and great harbor view. Regarding the information directory, as to save our environment, we have loaded those information on the...

London, United Kingdom
Reviewed 25 April 2016

Well placed for walking to central Hong-Kong or the nearby MTR station. Rooms are cosy but adequate with good views over the harbour. A small let down was the breakfast but there is a cafe nearby that is adequate for this and the hotel is happy to direct you to them

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1Thank Thompson P
Butterfly_Hotels, Front Office Manager at Butterfly on Waterfront, responded to this review

Thank you for sharing your experience at Butterfly on Waterfront. ! We are glad to know you thoroughly enjoyed your stay. It is nice to know you found our hotel room cozy, good harbour view and conveniently located. Regarding on the comments about restaurant, we will definitely share and review every guests' opinion with the restaurant operator in order to...

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Staying in Sheung Wan

Neighbourhood Profile
Sheung Wan
Unlike most of Hong Kong’s other popular districts, Sheung Wan welcomes wanderers with an easy-going, relaxed atmosphere. Art galleries are plentiful and boutique cafés are tucked away in every side street in the sub district known as “PoHo.” Browse through the vintage clothing and handmade leather goods stores – it’s no surprise fashionistas flock to this area. History enthusiasts will be rewarded with sites of beautiful architecture, reflecting Sheung Wan’s past as one of the earliest settlements by British forces. As night falls, the entertainment scene reveals itself to be just as laid back with its private kitchens, speakeasies and underground bars dotted throughout the area. When in Sheung Wan, everyday feels like the weekend.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Dry Cleaning
Official Description (provided by the hotel)
Travelling is rarely all about play there days. There is - usually - a time for work, a time for play and a time to unwind. Sitting right between the bustle of Central and the leisure of Sheung Wan, and two mere blocks from the artsey lower-end of Hollywood Road with a stunning view of the harbour, Butterfly on Waterfront is where you get to enjoy the best of three worlds - the busy one, the happening one and the relaxing one. To fulfill travellers' need for seamless, connected travel experience, the hotel now offers "4G Pocket WiFi Device" to keep your life in sync! Bring WiFi with you around town and stay in touch with the mobile hotspot (unlimited local data) that instantly connects your devices (up to 5 smartphones, tablets or other wireless portable devices) to the Internet anywhere the coverage is available. Straightforward and effortless - this is how travel should be! When you're done exploring the eclectic mix of cafes, shops and private kitchens in this uber-cool, up-and-coming neighbourhood, you might want to take advantage of your proximity to the Macau Ferry Terminal and hop on a boat to Macau to see Asia in an entirely new angle. Or you might want to sit back, relax in our simple and thoughtful interior, and enjoy the infusion of natural light and modern trappings our 90-room hotel offers. From branded amenities, multimedia docking station, free Wi-Fi, free smartphone - think unlimited local calls and 3G data, even a city guide - to 24-hour front desk and ' Local Ambassadors' to help you navigate the city, everything here is designed to encourage a balanced approach to living, working and playing. How well connected are we? - Within 3 minutes walk from Sai Ying Pun MTR subway station - 8-minute taxi ride to the Airport Express Hong Kong Station for direct train connection to Hong Kong International Airport. ... more   less 

Additional Information about Butterfly on Waterfront

Address: 94 Connaught Road West, Sheung Wan, Hong Kong 0, China
Region: China > Hong Kong > Sheung Wan
Price Range: $99 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Butterfly on Waterfront 3.5*
Number of rooms: 90
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Also Known As:
Butterfly On Waterfront Hong Kong
Hotel Style:
#18 Best Value Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Butterfly on Waterfront staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get high floors, the road is busy and noisy”
 of 5 bubbles Raffles.dk, 9 Jan 2017 | Read review
“spectacular, views,explore area great dining, FX exchange 1 block,walk to trams &Subway,ride Hippo,night light show, Peak, Big Budda”
 of 5 bubbles greg632, 28 Dec 2016 | Read review
“A Bay View offers a view of Sky 100 and the Kowloon skyline”
  • View from the Sun Yat-sen Memorial Park just below the hotel
  • The view from the 23rd floor, deluxe harbour view room
  • Window seat with view and the TV cabinet on the left. The TV swings out
  • The main room of our deluxe harbour view room with 4G pocket wi-fi
 of 5 bubbles janelleo63, 27 Dec 2016 | Read review
“I was in 2101 but they tell me other rooms have those amazing sea views.”
 of 5 bubbles Mister8888, 13 Dec 2016 | Read review
“all rooms seemed to be the same.”
 of 5 bubbles david.russell, 11 Dec 2016 | Read review
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