iclub Fortress Hill Hotel

iclub Fortress Hill Hotel

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Avg. C$135 /night, 2/19 - 2/20
C$136
per night
C$108
per night
C$79
per night

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About

#143 of 614 hotels in Hong Kong
4.4 of 5 bubbles
Location
3.9 of 5 bubbles
Rooms
4.2 of 5 bubbles
Value
4.2 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.0 of 5 bubbles
Sleep Quality
iclub Fortress Hill Hotel - Convenient location with 4-minute walking distance to Fortress Hill MTR station, 1-minute walking distance to tram station. A few minutes drive to Causeway Bay, a vibrant entertainment & shopping district in Hong Kong - Easy access to Victoria Park, the biggest park on Hong Kong Islands - Free schedule shuttle bus service to/form Airport Express Line Hong Kong Station - Connecting room allows a room to accommodate up to 4 guests, ideal for families and travelling group - Rooms in high floors featuring facinating harbour view and Hong Kong skyline - Complimentary morning light refreshement daily in iLounge -24 hours complimentary tea & coffee service throughout the day in iLounge - 24 hours self-service laundry facilities - 24 hours complimentary use of Sweat Zone - 24 hours complimentary use of iEngage - 100% smoke-free hotel
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Property amenities
Parking
Free High Speed Internet (WiFi)
Wifi
Complimentary Instant Coffee
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Complimentary tea
Vending machine
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
Sun umbrellas
Umbrella
Express check-in / check-out
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Hair dryer
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Chinese

Location

No.18 Merlin Street, North Point, Hong Kong China
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 89 out of 100
89
Hong Kong Intl Airport
28.1 km
See all flights
Shenzhen Airport
55.2 km
See all flights
Fortress Hill
3 minMass Transit Railway (MTR)
4.0
4.0 of 5 bubbles1,119 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The iclub Fortress Hill Hotel is commended for its cleanliness and stylish atmosphere by most guests, who enjoy the tidy rooms and serene environment. Despite some noise and service inconsistencies, the hotel's location is a standout feature, offering excellent access to public transportation and local amenities. Travelers appreciate the functional rooms and the value it offers, although the on-site amenities are basic, lacking a gym or restaurant. The hotel's 24-hour coffee machine is a highlight, contributing to the overall positive experience for many visitors.
Location
Convenient
Atmosphere
Serene
Rooms
Functional
Value
Affordable
Cleanliness
Mixed
Service
Efficient
Amenities
Limited

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Detailed Reviews
Sue D wrote a review Apr 2024
Paphos, Cyprus
3.0 of 5 bubbles
We stayed here because of it’s budget price and location.

The location was very good - the bus from the airport drops off around the corner and picks up outside Fortress Hill MTR which is about 5 min walk. Also at the same point is the stop for the ‘ding ding’ tram serving the north coast of Hong Kong island and several bus stops.

It was definitely a budget hotel - small room and miniscule bathroom (with a clever door serving both the bathroom and the shower), however it was clean and functional.

We probably wouldn’t go for such a budget choice if we were to return to Hong Kong, but were quite happy with what we got for what we paid
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ng Winnie , 總經理 at iclub Fortress Hill Hotel
Responded Apr 9, 2024
Dear SueD935, Thank you for choosing to stay with iclub Fortress Hill Hotel and taking the time to give us your thoughts and rating. We hope you had a wonderful trip in Hong Kong, and we look forward to welcoming you back again in the near future. Warmest regards, Winnie Ng General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ellenklhui wrote a review Feb 2023
Toronto
Hotel's Favourite
5.0 of 5 bubbles
This was my 4th or even 5th time staying at iClub Fortress Hill. Great location, nice room, good services, and great prices. It's very close to Victoria Park where we could walk, hike in the morning.
Also lots of nice restaurants near by. Close to MTR station and bus and tram stations. Will stay there again if I visit Hong Kong next time.
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Review collected in partnership with RegalHotel.com
Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lui Foster , 總經理 at iclub Fortress Hill Hotel
Responded Feb 19, 2023
Dear ellenklhui, Thank you for choosing iclub Fortress Hill Hotel and taking the time to give us your thoughts and rating. The team is very pleased that you have such a good experience with us. Your feedback is a strong motivation to continuously provide a high level of services. Warmest regards, Foster Lui General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Ross H wrote a review Nov 2024
3.0 of 5 bubbles
I booked the iclub because of they are part of Regal chain with which I have always been impressed by. Clearly iclub is the budget part of the operation. While the bed was very comfortable and clean as was the room in general, one of the glasses in the bathroom still showed signs of tooth paste. Also the blinds need replacing and the bathroom though clean overall is showing signs of rust and needs to be spruced up. Floor staff were friendly and helpful. Though the front desk were generally the same, I was disappointed they were not able to book me a taxi.
Breakfast though more than adequate but requires consistency. Some days there was juice others not, some days there were wholemeal bread other days not
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Date of stay: October 2024
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ng Winnie , 總經理 at iclub Fortress Hill Hotel
Responded Nov 13, 2024
Dear rosshS1270MS, Thank you for choosing to stay us and for taking the time to share your experience with us. We value your comments, which have taken note of the shortfall in your experience and will work hard with the concerned team members for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience. Warm regards, Winnie Ng General Manager iclub Fortress Hill Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KT4008 wrote a review Jun 2024
1.0 of 5 bubbles
Upon check in I was informed of the terms of service which included 1 room make up, personal amenities are provided on request basis.
Couple of times I requested amenities like towels, ironing board which were provided promptly by the same sullen and sulky female staff.
I requested room make up in the morning of 19Jun2024 by calling the Front Desk and the request was confirmed.
I returned at night 19Jun2024 and found the room was not done at all. I spoke to the female Front Desk staff who was apologetic and assured me she would (1) deliver my request for amenities by a male staff - perhaps she did not understand it was a service, and not a gender issue? (2) mark it down and assure there will be room make up the next day, I do not need to call to make request.
The next day to make sure the room make up would happen, before I left the hotel I called the Front Desk and the attending male staff told me: he had to check my service entitlement as there are different service terms; he asked me to leave my phone number and would let me know once he found out my entitlement (The pledge by the female staff became an empty pledge).
I left the hotel and returned to my room at about 3:00pm, and dumped my shopping (which were some dry groceries and Marks & Spencer goods) on the bed
I left the hotel again at about 5:00pm
I returned to hotel at about 10:00pm and began packing.
Finished all packing for my flight, had shower and was comfortably in bed then recalled some of my shopping - the dry groceries were missing.
I thought I might have put them inside my suitcase already so I did not bother to undo all packing to find out.
Upon return home, all my bags opened and indeed the dry groceries were missing.
They included dried shrimp, dried pickles, dried gizzards, etc in 3 white plastic bags worth about HK$200.
Some one must have made into my room between 5:00pm - 10:00pm and took them.
Indeed not much money involved, but this incident was scary and disturbing.
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Review collected in partnership with RegalHotel.com
Date of stay: June 2024
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ng Winnie , 總經理 at iclub Fortress Hill Hotel
Responded Jun 28, 2024
Dear KT4008, Thank you for choosing to stay with iclub Fortress Hill Hotel and we are very much appreciated for taking the time to share your experience with us. I am very sorry to hear that your bag of groceries was missing, and I can understand how frustrating this experience must have been. We take your feedback very seriously and would like to investigate the matter further. I would like to have a private conversation with you to better under the details of the situation and see how we can work towards a satisfactory resolution. To facilitate this, I kindly request that please contact me directly via email: gm@fortresshill.iclub-hotels.com or provide your direct email address. I assure you that any information you share will be kept confidential, and my sole intent is to address your concerns in a professional and timely manner. Thank you in advance for your understanding and cooperation. I look forward to hearing from you and working together to resolve this issue. Warmest regards, Winnie Ng General Manager
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Calvin wrote a review Jan 2025
1.0 of 5 bubbles
(Location) it takes around 1hr 15 minutes to reach the hotel via airport bus (cheapest option). As for the main location, it is around 5 minutes on foot to the nearest underground (MTR). It is surrounded by a convenience store just around the corner including a supermarket and many restaurants including the famous arches.

(Customer service) This is let down by poor customer service. I understand it is a rather budget hotel but customer service should not be budget also.

(Room) The room is big which includes towels, cups, kettle, flat screen TV, hangers, strong shower, shower gel, hand gel, toilet roll, slippers, safe, and fridge. The bed is ok but let down by creatures of the night biting you.
The room is big for Hong Kong and plenty of room to place your luggage away from the bed.

(Main reception) Has an area with free drinks and bread.
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Date of stay: December 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ng Winnie , 總經理 at iclub Fortress Hill Hotel
Responded 5 weeks ago
Dear Calvinluvsfood, Thank you for taking the time to share your feedback. We truly appreciate your comments, and we are sorry that your experience did not meet with your expectations regarding our service and bed. We will address the issues with our team to ensure improvements are made. Your comfort and satisfaction are our top priorities, and we are committed to providing a clean and welcoming environment for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience. Warm regards, Winnie Ng General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
1Weng wrote a review Aug 2023
5.0 of 5 bubbles
1. The room is small, the bedding is hygienic, but the view from the high floor is good;
2. The room facilities are old, for example, the power socket has signs of looseness, it is recommended to update it;
3. The hotel staff is enthusiastic, the communication is pleasant, and the efficiency is high;
4. The breakfast category is slightly less than the previous one, but it is fresh and of good quality. I hope to add black tea bags. This time I went to green tea;
5. It supports website reservations and online payment such as Alipay in the mainland. It is very friendly and convenient. There is a 5% discount code, and the price is also more favorable than OTA. It is a good experience;
6. If there is an opportunity, I also hope to join the hotel to work;
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Review collected in partnership with RegalHotel.com
Google
Date of stay: August 2023
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yi Peng wrote a review Jun 2024
Kuala Lumpur, Malaysia
2.0 of 5 bubbles
This hotel is in a superb location with reasonable price. Check in process was smooth and things went alright.
One thing I need to highlight here is that the room cleaning service is terribly bad, which they do not change the bed sheet constantly and wash the bed sheet.
Hence, during my 5 days of stay, the same bed sheet used and this is so unhygienic (with hairs) resulting my poor sleeping quality during the stay.
Hope they can improve better.
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Review collected in partnership with RegalHotel.com
Date of stay: June 2024
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ng Winnie , 總經理 at iclub Fortress Hill Hotel
Responded Jun 16, 2024
Dear DayTrip394292, Thank you for choosing to stay at iclub Fortress Hill Hotel and taking the time to share your experience with us. We value your comments and have taken note of the shortfall in your experience. As part of our initiative on sustainability, we strive to minimize the occurrence of environmental pollution in our business activities. Hence, we have placed an eco-friendly card in room as a reminder of our arrangement, where linen and towels will be changed anytime during the stay upon request. We will review with concerned departments on the arrangement and seek for improvement. Thank you once again for sharing your thoughts with us. We look forward to welcoming you back again soon for another enjoyable stay, Warmest regards, Winnie Ng General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
emily_1 wrote a review May 2024
1.0 of 5 bubbles
I would like to bring to your attention my recent experience during my stay at your hotel. While I found the staff to be helpful and accommodating, I was disappointed with the condition of my room.

The room was worn out, small, and had noticeable signs of mold. Despite booking a 4-day stay, I made the decision to check out within 4 hours due to concerns about the hygiene of the room. Additionally, the bed cover irritated my skin, further adding to my discomfort.

I believe that improvements in cleanliness and maintenance are necessary to ensure a pleasant experience for future guests. I hope that you will address these issues promptly to maintain the reputation of your establishment. Thank you for your attention to this matter.
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Date of stay: May 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ng Winnie , 總經理 at iclub Fortress Hill Hotel
Responded May 9, 2024
Deer Sin Yee C, Thank you for choosing to stay with iclub Fortress Hill Hotel and we are very much appreciated for taking the time to share your experience with us. We value your comments and have taken note of the shortfall in your experience. We will work hard with the concerned team members to rectify and improve. Warmest regards, Winnie Ng General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kenneth G wrote a review Jul 2023
Singapore, Singapore
4.0 of 5 bubbles
Forget the crowds at Causeway Bay, this hotel has great value for money. Its location is a few minutes walk from Fortress Hill MTR station, which is filled with a lot of eateries and a 10-minute walk to Victoria Park. Love the location. Rooms-wise, it is perfect for the solo traveller who needs a good base to rest. I was upgraded to a Biz Premiere room on the 33th floor and had a beautiful view of the CBD, I would even see the Symphony of Lights show from my hotel room! Amazing!

Amenities-wise, most things are covered, from the 2 bottles of mineral water provided daily, shower amenities and bathroom slippers. Some of the bathroom are not in the most perfect condition, but it is a very small issue compared to the good quality of the room overall. The daily room service was also done well.

I will be back again on my next trip to HK!
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Review collected in partnership with RegalHotel.com
Date of stay: July 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lui Foster , 總經理 at iclub Fortress Hill Hotel
Responded Jul 2, 2023
Dear Kenneth G, Thank you for choosing iclub Fortress Hill Hotel and taking the time to give us your thoughts and rating. The team is very pleased that you have such a good experience with us. Your feedback is a strong motivation to continuously provide a high level of services. Warmest regards, Foster Lui General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KHL774 wrote a review Jan 2024
5.0 of 5 bubbles
The hotel is located very close to the Fortress Hill MTR Station, which is only 3-4 minutes away. All staff I have been encountered including front desk, pantry, and cleaning were very friendly and helpful. The room I stayed and all common areas were neat and clean. I also appreciated having some additional supplies such as an electrical water kettle, a hair dryer, a self programmable mini safe, a bar fridge, and bottled water refilled every day; plus a complimentary continental breakfast and 24-7 coffee & tea is definitely a sweet bonus! I will surely stay in this hotel again when I need to go to HK again.
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Review collected in partnership with RegalHotel.com
Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lui Foster , 總經理 at iclub Fortress Hill Hotel
Responded Feb 1, 2024
Dear KHL774, Thank you for choosing iclub Fortress Hill Hotel and taking the time to give us your thoughts and rating. The team is very pleased that you have such a good experience with us. Your feedback is a strong motivation to continuously provide a high level of services. We look forward to welcoming you back soon for another enjoyable stay again!!! Warmest regards, Foster Lui General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Foster Lui
Hong Kong, China
Dear Nemohm Y, Regret to inform you that window in the room cannot be opened. Please feel free to contact us again if we can be of any futher assistance. Many thanks!! Warm regards, Foster Lui General Manager
Answer from Foster Lui
Hong Kong, China
Dear Carol2070, I would suggest you to take the Airport Express Line to Hong Kong Station then change the free shuttle bus H4. Foster Lui General Manager - iclub Fortress Hill Hotel
Raymond T wrote a tip May 2023
Hong Kong, China44 contributions57 helpful votes
1.0 of 5 bubbles
"Avoid booking this hotel"
Read full review
luke warm wrote a tip Aug 2022
1 contribution
1.0 of 5 bubbles
"Ask for a working fridge before check-in."
Read full review
Marion P wrote a tip May 2022
1 contribution
1.0 of 5 bubbles
"Do not book this hotel"
Read full review
VicThk wrote a tip Dec 2019
Hong Kong, China1 contribution2 helpful votes
5.0 of 5 bubbles
"Thank you for upgraded to higher floor"
Read full review
mary ling wrote a tip Nov 2019
3 contributions7 helpful votes
3.0 of 5 bubbles
"higher floors are quieter."
Read full review
Not the right property for you?
There are more places to choose from in the Hong Kong area.
PRICE RANGE
C$87 - C$146 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongHong Kong Island / Fortress Hill / Eastern District / North Point
NUMBER OF ROOMS
338
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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iclub Fortress Hill Hotel - UPDATED 2025 Prices, Reviews & Photos

Frequently Asked Questions about iclub Fortress Hill Hotel
Which popular attractions are close to iclub Fortress Hill Hotel?
Nearby attractions include Oil Street Art Space (0.2 km), East Coast Park Precinct (0.2 km), and City Centre North Center (0.3 km).
What are some of the property amenities at iclub Fortress Hill Hotel?
Some of the more popular amenities offered include free wifi, reduced mobility rooms, and baggage storage.
Which room amenities are available at iclub Fortress Hill Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at iclub Fortress Hill Hotel?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at iclub Fortress Hill Hotel?
Yes, parking is available to guests.
What are some restaurants close to iclub Fortress Hill Hotel?
Conveniently located restaurants include Fresh Fresh Bakery (Tin Hau) , Full Taste, and Le 188° Restaurant & Lounge.
Which languages are spoken by the staff at iclub Fortress Hill Hotel?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to iclub Fortress Hill Hotel?
Many travellers enjoy visiting Tai Kwun (3.9 km), Sik Sik Yuen Wong Tai Sin Temple (6.1 km), and PMQ (4.1 km).
Does iclub Fortress Hill Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is iclub Fortress Hill Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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