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The Westin Nanjing

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#7 of 1,890 Hotels in Nanjing
Certificate of Excellence
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The Westin Nanjing
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244 Reviews from our TripAdvisor Community

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Showing 146: English reviews
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Reviewed 1 week ago via mobile

The Westin is my favorite hotel whenever I come back to China. For many years, I stay at the hotel already. The quality has been consistent. The Kitchen has the best ambiance and selection for breakfast. Nice rooms and good service. Highly recommended.

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Helpful?
Thank I520louis
Riccardo G, General Manager at The Westin Nanjing, responded to this review

Dear Guest, Greetings from The Westin Nanjing! Thank you so much for choosing our hotel and sharing such positive feedback with us. It's our great honour to be your favorite choice in China, we certainly continue doing our most to provide you great stay experience in the hotel. Thanks very much again for your valuable comments and we are looking...

Beijing, China
Reviewed 2 weeks ago

Rooms are large and comfortable although I tend to think the bed is too soft. Very convenient location for tourists as the hotel is located just in front of the lake and not far from a subway station with direct access to both railway stations.

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Helpful?
Thank Marc_from_China
Riccardo G, General Manager at The Westin Nanjing, responded to this review

Dear Guest,Thank you very much for taking the time to let us know of your experiences, and everyone here hopes you are well. We are very happy to note that you had a great experience in The Westin Nanjing. We sincerely look forward to welcoming you back in the near future. Once again, thank you for your kind feedback.

Reviewed 4 weeks ago via mobile

Stayed in executive room. Clean, nice room. Good service in lounge. Friendly service. The pool was under renovation which was a small disappointment but they offered to drive to their other hotel to swim. You can't go wrong with this hotel.

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Helpful?
Thank 424pekkah
Riccardo G, General Manager at The Westin Nanjing, responded to this review

Dear Guest, Warm greetings from The Westin Nanjing, and thank you for taking the time to share your recent stay experience with us on Tripadvisor. We are very glad to read that you were able to enjoy your room, and impressed by our friendly staff. The entire team at the Westin look forward to having you back soon for another...

Shanghai, China
Reviewed 18 March 2017 via mobile

Driveway to hotel entrance difficult to find. Only 3 elevators dedicated to the hotel which is part of a shopping cum office complex. Located 5 mins walk from subway. Staff service is pretty good. Rooms on the large size with beautiful lake view. However, air is rather stale probably due to heavy smoking.

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Helpful?
Thank ttwee
Riccardo G, General Manager at The Westin Nanjing, responded to this review

Dear guest, Greetings from The Westin Nanjing, thank you so much for taking the time to write your feedback regarding your recent stay. It was glad to hear that our staffs were accommodating and you enjoyed the Xuanwu lake view in our room. I do apologize for your experience with the elevators and air issue you encountered, we shall do...

Reviewed 4 March 2017 via mobile

As usual, the Westin hotel fulfilled my high expectations. Great room suite, SPG lounge well appointed and stocked at happy hour. The staff are all professional and enjoyable. The Westin Nanjing is next to Xuanwu Lake and the old city wall. Easy to get out and have a nice walk. There is also a adjacent mall with some nice cafe...

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Helpful?
Thank Billy_Whimwa
Riccardo G, General Manager at The Westin Nanjing, responded to this review

Dear Billy, Greetings from The Westin Nanjing, and thank you so much for sharing such positive feedback with us. I’m so glad to hear that you enjoyed our hotel's excellent location, our nice suite with pleasant lake view! It's also our honor to provide you the warmest service here. We do hope to have the chance to welcome you back...

Shanghai, China
Reviewed 18 February 2017

We chose this hotel mainly because we wanted to be near nature and not totally stuck in the city center and the choice was perfect. The room was fully stuffed and the bed was super comfy. Bathroom was big and neat and room service was excellent. Great views to the lake and mountain and conveniently near a subway station

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Helpful?
Thank jackiewilsonpetr2017
Riccardo G, General Manager at The Westin Nanjing, responded to this review

Dear Guest, Greetings from The Westin Nanjing! Thank you so much for choosing our hotel and sharing such positive feedback with us. I’m so glad to hear that you enjoyed our hotel's excellent location, warm service and nice room with stunning lake view. It's our honor to provide you great experience of your stay. Thanks very much for your valuable...

Taipei, Taiwan
Reviewed 17 December 2016

Upon arriving at the entrance, I was greeted and escorted to the elevator by the doormen/bellhop. Since I booked the club room for my stay, I was assigned among the highest level of this hotel with great lake views and easy access (by stairs) to the club lounge. The room is spacious, clean, and with 4 bottles of water provided....

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Helpful?
Thank YCW7
Riccardo G, General Manager at The Westin Nanjing, responded to this review

Dear Guest, Greetings from The Westin Nanjing! Thank you so much for choosing our hotel and sharing such positive feedback with us. I’m pleasant to hear that you enjoyed the nice guest room with stunning lake view, happy hour in the club lounge with warm service from our staffs. We actually have both Wet and dry Steam room available in...

Shanghai, China
Reviewed 17 December 2016

It is the most luxury hotel I stayed in Nanjing. I chosed executive room. It is with high floor and wonderful Xuanwu Lake view. The room is very huge. The breakfast is with a lot of options,especially the omlett was yummy. The staffs in hotel were very well trained and very professional in every fact. The happy hour in executive...

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Helpful?
Thank PeterBaul
Riccardo G, General Manager at The Westin Nanjing, responded to this review

Dear Guest, Greetings from The Westin Nanjing! Thank you so much for choosing our hotel and sharing such positive feedback with us. I’m glad to hear that you enjoyed our hotel's nice room with stunning lake view, warm service and delicious food. It's our honour to provide you great stay in our hotel. Thanks very much for your continual support...

Hong Kong, China
Reviewed 20 November 2016

relatively old hotel but everything was good. the decoration was moden but nothing special. the gym was quite ok too with some good weights training facilities. nothing was wrong about this hotel but there is nothing much special about it. anyhow, good choice for business trip.

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Helpful?
Thank ninazhan
Riccardo G, General Manager at The Westin Nanjing, responded to this review

Dear Guest, Greetings from The Westin Nanjing! Thank you so much for choosing our hotel and sharing your stay experience with us. Thank you very much for your affirmation, however, as you mentioned, we still have a lot of areas that can be improved. Currently we will keep focus on increasing guest service quality and renovations for the hotel. It's...

Macau, China
Reviewed 17 November 2016 via mobile

Came for few days for business. Basic room type is already quite big, as the hotel located on high floor so believe the view for all the rooms are similar. Breakfast and lunch at the restaurant is a bit boring, staff some rude some nice. You need to walk a while to the swimming pool & gym. Wifi is slow...

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Helpful?
Thank Stanley C
Riccardo G, General Manager at The Westin Nanjing, responded to this review

Dear Guest, Greetings from The Westin Nanjing! Thank you so much for choosing our hotel and sharing your stay experience with us. I’m glad to hear that you enjoyed the location, relaxations and nice room with pleasant lake view in our hotel. However, the issues you mentioned we will take it seriously. Now we are doing a project to upgrade...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The Westin Nanjing is strategically located in the Hunan Road central business district with an adjacent retail podium and offering a retreat overlooking the scenic Xuanwu Lake. From our hotel you will see the bustling and vibrant city of Nanjing. We are a casual walk to Jiangsu Exhibition Hall which conveniently connects you to the subway station.Our Westin Heavenly Bed in each of our 234 guest rooms and suites offers an indulgent respite from the usual demands of the day. Find comfort from the sumptuous and stylish all-white bed, consisting of a custom designed pillow top mattress, down blanket, crisp sheets, luxurious duvet, and five dreamy pillows.Feel rejuvenated with a dip in our 25-meter indoor heated swimming pool, or a session at Westin WORKOUT, our fitness center offering the latest in cardio equipment and weights.A full range of support services is provided at the Business Center, and our guests will appreciate high speed wireless internet in all guest rooms, meeting rooms and public areas throughout the hotel.Indulge your culinary senses at our innovative restaurants, offering you a unique dining experience. The Westin Nanjing features a total of 1,000 square meters of meeting and banquet space including a Grand Ballroom with 530 square meters on the 9th floor and 4 meeting rooms on the 22nd floor.Seasonal Tastes – Be invigorated by the color, freshness and flair our all-day dining venue presents. With open kitchen and an interactive dining experience, Seasonal Taste features both buffet and a la carte selections. The Westin Nanjing is proud to offer SuperFoodsRXTM.Five Zen5es – An innovative and lively restaurant offering new-look Huaiyang fare and Chinese dishes prepared using authentic methods. Private rooms are available for a more intimate dining experience. It will be ‘the’ place to be seen in Nanjing.Lobby Lounge – Retreat to our lobby lounge bar to unwind in a relaxed atmosphere with a cocktail or light snack. ... more   less 

Additional Information about The Westin Nanjing

Address: 201 Zhongyang Road, Nanjing, China
Region: China > Jiangsu > Nanjing
Price Range: $153 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Nanjing 5*
Number of rooms: 234
Reservation Options:
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Also Known As:
The Westin Nanjing Hotel Nanjing
Hotel Style:
#5 Business Hotel in Nanjing
#7 Luxury Hotel in Nanjing
#28 Best Value Hotel in Nanjing
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Questions & Answers

Questions? Get answers from The Westin Nanjing staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side of the building offer great views over the city's skyline.”
Marc_from_China, 8 Apr 2017 | Read review
“gorgeous high luxury hotel”
PeterBaul, 17 Dec 2016 | Read review
“Pick a room facing the lake”
InnaARao, 12 Oct 2016 | Read review
“XuanWu lake view is fantastic”
AAnnieArt, 4 Oct 2016 | Read review
“Find another hotel”
williamo213, 23 May 2016 | Read review
5 of 5