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Grand Whiz Poins Square

Jl. R.A. Kartini no. 1, Lebak Bulus Poins Square Mall, Jakarta 12440 Indonesia
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Traveller (964)
Pool & Beach (85)
Room & Suite (76)
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About

#71 of 624 hotels in Jakarta
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Grand Whiz Poins Simatupang Jakarta, your Jakarta “home away from home.” Grand Whiz Poins Simatupang aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. While staying at Grand Whiz Poins Simatupang, visitors can check out Istiqlal Mosque (1.9 mi) and Metropole XXI (2.1 mi), some of Jakarta's top attractions. As your “home away from home,” the hotel rooms offer a flat screen TV, air conditioning, and a desk, and getting online is easy, with free wifi available. Guests have access to a 24 hour front desk, room service, and a concierge while staying at Grand Whiz Poins Simatupang. In addition, Grand Whiz Poins Simatupang offers a pool and free breakfast, which will help make your Jakarta trip additionally gratifying. And, as an added convenience, there is free parking available to guests. While in Jakarta, you may want to check out some of the restaurants that are a short walk away from Grand Whiz Poins Simatupang, including Bakmi GM (1.2 mi), ChiliCool (0.8 mi), and Nom Nom Nom (0.9 mi). If you’re looking for something to do, Museum Basoeki Abdullah (1.1 mi) is a nice way to spend some time, and it is within walking distance of Grand Whiz Poins Simatupang. Grand Whiz Poins Simatupang puts the best of Jakarta at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Water park
Kids stay free
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Adult pool
Outdoor pool
Sauna
Restaurant
Swimup bar
Breakfast buffet
Complimentary Instant Coffee
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Bottled water
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Great View
Languages Spoken
English, Indonesian

Location

Jl. R.A. Kartini no. 1, Lebak Bulus Poins Square Mall, Jakarta 12440 Indonesia
Grand Whiz Poins Square
1,487Review13Q+A11Room tips
Traveller rating
  • 1,285
  • 165
  • 26
  • 3
  • 8
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Popular mentions
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Ted K wrote a review Feb 2024
1 contribution
The reception staff, Albi, is a friendly and helpful person. When we are leaving the hotel, he escorted us to the lobby and helped us to carry our luggages. He also speaks English very fluently, which helped us feel comfortable and welcoming. Overall, the stay in Grand Whiz was a fantastic and lovely experience. I’d like to highly recommend this place for those who are looking for a peaceful holiday.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: The sauna is very nice. You must try it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grand Whiz Poins Simatupang Jakarta, Marketing at Grand Whiz Poins Square
Responded 2 weeks ago
Dear Mr Ted Thank you for your review, we are very pleased for your positive review. I would like to take this opportunity to thank you for choosing us as your accommodation choice for your vacation. We are very pleased that enjoyed your stay with us, and we have met your expectations in the quality service of our property. Once again thank you for your feedback, and we look forward to welcoming you back in the future. Best regards. Muhammad Hafidz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nyi Phyo A wrote a review Feb 2024
1 contribution
Excellent room service from Bintang at grandwhiz hotel poins. Very friendly and excellent customer service. Recommend to stay at this hotel. Rooms are clean always and you can request your room service based on your prefer time. Satisfied.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grand Whiz Poins Simatupang Jakarta, Marketing at Grand Whiz Poins Square
Responded 3 weeks ago
Dear Mrs. Nyiphyoa Warmest Greetings from Grand Whiz Poins Jakarta Thank you for takingthe time to give us a positif comment to our Hotel Services and Facilities. We look forward to welcome you back and stay again soon. Thank You and Best Regards, Muhammad Hafidz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ulumofficial wrote a review Nov 2023
Jakarta, Indonesia21 contributions3 helpful votes
+1
4 stars for hospitality but deeply sorry 1 star is gone, we're often to stay here but this is our first time the electric down twice in a few second around at 4.30am that makes the air conditioner doesn't work properly (fan only) even on cool mode. i thought it causes electric problem and it will getting better soon by itself so we keep sleeping, but when we wake up at 9.30am and prepare for breakfast the air still the same, i decide to not inform the staff at that time cz we will check out at 11am. But in fact we still packing our stuffs and takes time, i ask for check out little bit longer while i inform them there's something wrong with the air. The staffs do apologize about that and offer to send engineering to check but i reject cz it will bother us during packing, beside that will check out soon so they can check after we go out. But overall their hospitality still the best. Thanks to ms cindy, mr alief and all fo staff, mr adam and all andromeda staff, ms yunika and all hk staff who makes us comfort in the room, and all grandwhiz staff. We hope there's no incovinience for our next stay. Thank you and see you
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Dont hesitate to feel home here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grand Whiz Poins Simatupang Jakarta, Pemasaran at Grand Whiz Poins Square
Responded Nov 12, 2023
Dear Mr Ulum Thank you for your constructive feedback. We are very sorry to an unpleasant experience as we have not achieved our main goal. Please ensure that we value your feedback for further improvement and forward it to the concerned department. Once again, we apologize for your inconvenience and we hope you will give us another chance in the future. From all of us at Grand Whiz Poins Jakarta, we look forward to welcoming you again. Best regards. Muhammad Hafidz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Abu Hussain wrote a review Aug 2023
2 contributions
It was one of the best chose to stay in Grand Whiz Point Square, Manager In duty Mr. Davit Randy and his staff were excellent to solve any issue appear, i do appricaited them for hard work and for customer’s satisfaction. Food excellent and price for hotel booking is reasonable
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grand Whiz Poins Simatupang Jakarta, Marketing at Grand Whiz Poins Square
Responded Oct 9, 2023
Dear Mr.BoardingPass652417 Warmest Greetings from Grand Whiz Poins Jakarta We were delighted to learn that overall, you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Your wonderful feedback will be shared with our team for more commitment to delivering good service, especially to Mr. Davit (Manager on duty). It is always pleasant to have compliments which will surely motivate and make our team proud. Should you require any further assistance please do not hesitate to contact us. Thank you and regards, Muhammad Hafidz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Febry A wrote a review Jun 2023
1 contribution
as always use whizz forrrr all event 🫶🏻🫶🏻🫶🏻 fasilitas yang ok bangettt, ac nya yang dingin bgttt, dekat dengan transportasi umum, pelayanan yang memuaskan, makasih mba galih, mba pingkan yang udah handle saya dengan baik🫶🏻🫶🏻🫶🏻
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grand Whiz Poins Simatupang Jakarta, Marketing at Grand Whiz Poins Square
Responded Oct 9, 2023
Ibu 38febrya yang terhormat Salam Hangat dari Grand Whiz Poins Jakarta Terima kasih atas waktunya memberikan kami rate yang baik terhadap Pelayanan dan Fasilitas Hotel kami. Kami berharap dapat menyambut Anda kembali dan menginap lagi dalam waktu dekat. Terima kasih dan salam hangat. Muhammad Hafidz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael T wrote a review Jan 2023
My stay at Grand Whiz Poins was beyond expectations. Some of the most friendliness people I've ever dealt with in a hotel staff. Triana and the gang behind the desk were always concerned about my comfort, and she was genuinely a professional. Always greeted me with a smile and warm feeling. Emma and the Restaurant staff, were were right there as well they were excellent and catered to my every request. With all the amenities and reasonable price, I wouldn't stay anywhere else from now on. Thank you guys for making my stay memorable. I'll certainly miss you all! Until next time, we'll see you again!
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grandwhiz Poins Simatupang Jakarta, Manajer Umum at Grand Whiz Poins Square
Responded Feb 1, 2023
Dear Michaeltl2954OW, Warmest greetings from Grand Whiz Poins Simatupang Jakarta Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team. We are delighted to learn how much you enjoyed our hotels as we keep maximizing our facilities up to the limit of our customer expected. Your sincere comment is trully help us in fullfilling it. We believe the combination of accommodation, service, facilities and location which makes a holiday with us such a relaxing and memorable experience Once again, thank you for kind support us. Feedback like yours will motivate us to continue striving and becoming the best hotel in Jakarta. We look forward to welcome you back to our hotel in the nearest future. Sincerely yours, Muhammad Hafidz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Widyastuti wrote a review Jan 2023
2 contributions
Love the mountains view, I stayed on 25th floor to join new year Eve party. The room is convenient but will be better if no leak on window, because when it was heavy rain, the table by the window is wet too. Breakfast was great, I love the ginger ale drink. Will be perfect if this hotel provides bathtub, definitely will come again to stay on weekends.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grandwhiz Poins Simatupang Jakarta, Manajer Umum at Grand Whiz Poins Square
Responded Jan 18, 2023
Dear Wiwied2006, Warmest greetings from Grand Whiz Poins Simatupang Jakarta It is truly heartwarming to hear such positive feedback and thank you very much for choosing to spend your Holidays with us. We will also be sure to communicate your kind words to the entire Grand Whiz Poins team. However, I have taken note of your concern and We apologize for the unsatisfactory service as you mentioned in this comment field. Please, rest assured that we have carefully noted your concern regarding our service and will do the necessary actions needed. Thank you for bringing this to our attention and therefore giving us an opportunity to improve. We sincerely look forward to an opportunity to welcome you back and be of service once again Sincerely yours, Muhammad Hafidz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pioneer18709994030 wrote a review Dec 2022
Great decision to stay here. The ambiance & services are all good enough. The bedroom is clean. There are fitness center & 2 swimming pools. Free parking. Near MRT & Trans Jakarta station too. Really enjoy the staycation. Keep it up!
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grandwhiz Poins Simatupang Jakarta, Manajer Umum at Grand Whiz Poins Square
Responded Dec 27, 2022
Dear Pioneer18709994030, Warmest greetings from Grand Whiz Poins Simatupang Jakarta Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team. We are delighted to learn how much you enjoyed our hotels as we keep maximizing our facilities up to the limit of our customer expected. Your sincere comment is trully help us in fullfilling it. We believe the combination of accommodation, service, facilities and location which makes a holiday with us such a relaxing and memorable experience Once again, thank you for kind support us. Feedback like yours will motivate us to continue striving and becoming the best hotel in Jakarta. We look forward to welcome you back to our hotel in the nearest future. Sincerely yours, Ikbaludin Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fatma Evans wrote a review Nov 2022
1 contribution
The staff is friendly and helpful love the environment Cep Nuh is very helpful We love the live music band too .. sadly no beer or wine served in here Overall everything good and perfect Thanks for make our event amazing
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grandwhiz Poins Simatupang Jakarta, Manajer Umum at Grand Whiz Poins Square
Responded Dec 4, 2022
Dear Faaevans, Greetings from Hotel Grand Whiz Poins Simatupang Jakarta Thank you for share your perfect rating with us and the review you posted towards our hotel, we truly appreciate it. Please allow me to thank to you for such lovely feedback about your experience on recent stay with us. It brings me great pleasure knowing our colleagues at Grand Whiz Poins Simatupang Jakarta took such good care of you and ensured you enjoyed your stay with us. thank you for sharing your positive thoughts on the staff and environment. We will also be sure to communicate your kind words to the entire Grand Whiz Poins team. Your comment brings us great joy. Hopefully our hotel will be chosen as your accommodation whenever you have a trip to Jakarta. Once again, thank you for kind support us. Feedback like yours will motivate us to continue striving and becoming the best hotel in Jakarta We look forward to being able to welcome you back to Grand Whiz Poins Jakarta very soon. Sincerely yours, Ikbaludin Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ulumofficial wrote a review Jul 2022
Jakarta, Indonesia21 contributions3 helpful votes
+1
Thank you for the warm atmosphere during stay at grandwhiz poins simatupang and welcoming Sabrina very well.. Om alif, onty trya, tante yasmin, om angga, om elian and all FO staff, Om adam, Om juli, tante jelita and all fb staff, also om kail and tante yunika and all hk staff. You're rock guys, your hospitality services extremely awesome . So sad can't take some pictures with you one by one cause we're too enjoy, had a lot of fun and love to stay here but we have some moment to share. See you when i see you grand whiz poins.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grandwhiz Poins Simatupang Jakarta, Manajer Umum at Grand Whiz Poins Square
Responded Sep 20, 2022
Dear Ulumofficial, Warmest greetings from Grand Whiz Poins Simatupang Jakarta Thank you for sharing your review and I was very happy that you enjoyed your stay with us specifically in regard to the service received from the colleagues. Please allow me to thank to you for such lovely feedback about your experience on recent stay with us. It brings me great pleasure knowing our colleagues at Grand Whiz Poins Square Jakarta took such good care of you and ensured you enjoyed your stay with us. thank you for sharing your positive thoughts on the food and bed. Once again, thank you for kind support us. Feedback like yours will motivate us to continue striving and becoming the best hotel in Jakarta. We look forward to welcome you back to our hotel in the nearest future. Sincerely yours, Ikbaludin Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$42 - C$51 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakartaCilandak
NUMBER OF ROOMS
159
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Grand Whiz Poins Square - UPDATED 2024 Prices, Reviews & Photos (Jakarta, Indonesia) - Hotel - Tripadvisor

Frequently Asked Questions about Grand Whiz Poins Square
Which popular attractions are close to Grand Whiz Poins Square?
Nearby attractions include Playparq @ Bintaro (0.8 km), Carrefour Lebak Bulus (0.8 km), and South Quarter Dome (1.0 km).
What are some of the property amenities at Grand Whiz Poins Square?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Grand Whiz Poins Square?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Grand Whiz Poins Square?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Whiz Poins Square?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Whiz Poins Square?
Conveniently located restaurants include DE HOOI, Bambaiya by Queen's Tandoor, and Graffiti Restaurant.
Are there opportunities to exercise at Grand Whiz Poins Square?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Whiz Poins Square have airport transportation?
Yes, Grand Whiz Poins Square offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Whiz Poins Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Whiz Poins Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Whiz Poins Square?
The staff speaks multiple languages, including English and Indonesian.