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Good location. Breakfast was superb! But building was really old. Only the lobby looks nice. Inside the room its really old and toilet's door need repair. The carpet badly need cleaning. Very convenient for shopping just across the street there's a shopping center. A huge...More
Stayed here for a couple of nights in the executive suite. Had a really pleasurable stay.
But there is one thing I would have to comment on. Some of the staff at the reception seemed to be unexperienced and sometimes even a bit unwilling. First,...More
It’s like an old Russian palace or a British type of a building
Huge / less people to be seen in the hotel
You need to be with at least 3-4 people to enjoy in this place if not u will be bored -
Thank Aasif A
Response from Viveka N, General Manager at Le Grandeur Mangga DuaResponded 4 weeks ago
Dear Aasif A
Thank you Aasif for your compliments about about our hotel elegance and gorgeousness.
that is good for those who want to escape in luxury and splendidness..
Looking forward to welcoming you back at your palace.
Overall: satisfied staying here
Strategic location, the mall is accessible from the hotel lobby. Hotel room is huge and are able to connect 2 rooms together, so it is very good for those who come here with families.
Hotel room provides with all toiletries,...More
Claim to clean the room but in fact they didn’t clean and when asked the housekeeping guy was implying that i lied and according to log they already cleaned the room. Went home at 11 at night since 830 in the morning and found my...More
Response from Viveka N, General Manager at Le Grandeur Mangga DuaResponded March 28, 2018
Dear Ms. Elvintanada
Thank you for your review on Trip Advisor
Please accept our sincere apology for the unexpected experience you were facing during your stay with us.
We have taken the action needed to prevent this unnecessary misunderstanding and to improve our level of...More
I think it doesn't need an extra bed because based on my experiences , all 4 or 5 stars hotels let kid under 12 years old to stay in free in one room..but for breakfast we need to pay more for our kid..because in this hotel... More
I think it doesn't need an extra bed because based on my experiences , all 4 or 5 stars hotels let kid under 12 years old to stay in free in one room..but for breakfast we need to pay more for our kid..because in this hotel my 4 years old daughter had to pay additional breakfast.