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Le Grandeur Mangga Dua

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231 Reviews from our TripAdvisor Community

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Showing 159: English reviews
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Reviewed 22 January 2015

Pluses: breakfast is rich, service in breakfast is friendly, fast and efficient, check in and check out are fast and good, nice outdoor swimming pool opens until 23:00, good restaurant near the pool (ask for the coconut desert). Minuses: old, old room furnitures, the room smelled terrible and no window can be opened, the room was not clean as I...

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Helpful?
1Thank boazsharon
Legrandeurhotel, Public Relations Manager at Le Grandeur Mangga Dua, responded to this review

Dear Sir, Thank you for staying at Le Grandeur Mangga Dua. We are glad that you were fond of our breakfast and service, however, we also notice that you were not fond of our room. For that, we apologize to you. Your comments and critics regarding our room have been passed to our associates here. We are going to inspect...

Jakarta, Indonesia
Reviewed 22 December 2014

Nice food in breakfast many kind of foofd that we can try, nice ambience in kafe but the poor things is when we arrive the staff not good in greet . did the manager teach them? or maybe not qualified ? i dont know maybe some of problem, but the luck is ur hotel near from mangga dua , thats...

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Helpful?
1Thank erub85
Legrandeurhotel, Public Relations Manager at Le Grandeur Mangga Dua, responded to this review

Dear valued guest, Thank you for your recent stay in our Hotel. We are glad to hear that you love our food in the restaurant, although the reception you received was not a satisfactory. We have acknowledged our staff about your comment. We have made sure that this unacceptable gestures will not happen again in future. Anyway, we thank you...

Reviewed 10 December 2014 via mobile

Location of this hotel just next to Mangga Dua Mall, ITC Pasar Pagi, and another business location surrounding Mangga Dua. Around 40 minutes from Airport and Ancol. Many menus for the breakfast and comfortable room.

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Helpful?
Thank Achmad Z
Legrandeurhotel, Public Relations Manager at Le Grandeur Mangga Dua, responded to this review

Dear valued guest, Thank you for staying in our Hotel. We are very happy to hear that you had a great stay here. We hope to see you again soon. All the best to you.... Regards, The Management

Reviewed 10 December 2014

I always believe that first impression counts that includes how you greet your guests-the smiles, impromptu services etc. It counts and it really matters. Le Grandeur was almost a 4 yet it could have been a 2 as well, thanks to its poor first impression. The day we arrived at the hotel, after an early flight from KL and hours...

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Helpful?
Thank Radinsri
Legrandeurhotel, Public Relations Manager at Le Grandeur Mangga Dua, responded to this review

Dear Valued guest, Thank you for staying at Le Grandeur Mangga Dua. We also very happy to receive your comments on this site. We value them and will share them to our colleagues. We apologize that your experience while you checked in was also not a satisfactory. It is always our policy to assist our guests with their luggage. We...

Surabaya, Indonesia
Reviewed 8 December 2014 via mobile

Stayed there for 2 nights in December on a repeated occasion. Again very pleased. Pros: Very friendly personnel, noiseless and cool Aircon, good mattress, soft pillows, efficient check in and out Cons : The food in the buffet restaurant this time was a bit of a downer. Not very tasty, probably a different chef compared to my previous visits. Otherwise...

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Helpful?
Thank rsnsr
Legrandeurhotel, Public Relations Manager at Le Grandeur Mangga Dua, responded to this review

Dear valued guest, Thank you for staying again in our Hotel. We are very happy to have you as our regular guest. Unfortunately, this time you were not so fond of our buffet. We will forward your comment to our Chef for his review. Once again thank you, and we look forward to welcoming you again soon. Regards, The Management

Kuala Lumpur, Malaysia
Reviewed 19 October 2014

Arrived early in the day but could only check-in at 2pm. It wasn't much of a problem since you could leave your bags with the concierge. Le Grandeur is an old hotel and it shows its age in areas such as the old furniture, closets and barely functional air-conditioning. I tried to fiddle with the air-conditioning control but it didn't...

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Helpful?
1Thank dthk_msia
Legrandeurhotel, Public Relations Manager at Le Grandeur Mangga Dua, responded to this review

Dear Sir, Thank you for staying at Le Grandeur Mangga Dua. We apologize for certain things that occurs on your previous stay that may not a satisfactory. Your comments on our facilities and service are well-noted and will be followed up soon. On the other hand, we are very happy to know that you were fond of our breakfast which...

Reviewed 18 October 2014

Would recommend this hotel to anyone wanting to visit Jakarta. Shops are next door, food is great, prices are more than reasonable. Best of all is the service from the staff. They genuinely care and make you feel like you are the most important part of their business. I congratulate Muhamad Rasyid and his team on their exceptional work, professionalism,...

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Helpful?
1Thank Jakarta2
Legrandeurhotel, Public Relations Manager at Le Grandeur Mangga Dua, responded to this review

Dear Sir, Thank you for staying at Le Grandeur Mangga Dua. We are very happy to read that your last visit to our hotel was a satisfactory. We are also proud of our staff that they can deliver an excellent service towards our guests. Your compliments about our Club Floor Supervisor, Rosyid and his team, will be shared to them...

Manado, Indonesia
Reviewed 4 October 2014 via mobile

Spent two nights at the hotel. Arrived extra late, 10.30 pm. Check in was a breeze. Was given a voucher for welcome drink, something that in my opinion is not too guest oriented since i arrived late and all i need is to get to the room and rest. Large room. Comfortable bed. Old style bathroom. No separate shower. Large...

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Helpful?
Thank Stefanus_Polii
Legrandeurhotel, Public Relations Manager at Le Grandeur Mangga Dua, responded to this review

Dear Mr. Stephanus Polii, Thank you for staying at Le Grandeur Mangga Dua. We understand that your last visit to Jakarta was quite a brief one, that you did not have much time to use our hotel's facilities. Our hotel has a well-equipped gym with separate sauna, steam room, cold plunge pool and locker room and a well-maintained swimming pool...

Torrance, California
Reviewed 22 September 2014

I was here mainly for a seminar, flew red-eye and got there early in the morning. Early check in was arranged, so no problem there, however, since I will be checking out later the same night, I asked if I could have breakfast now, since I won't take it next morning. The answer was no :( No problem. So, up...

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Helpful?
Thank cho90501
Legrandeurhotel, Public Relations Manager at Le Grandeur Mangga Dua, responded to this review

Dear Mr. cho90501, Thank you for your previous stay at Le Grandeur Mangga Dua. We do understand that part of our property may looks a bit aged, but we still keep it well maintained and put cleanliness as our number one priority when it comes to the room. Anyway, we will forward your concerns to our higher management for their...

Indonesia
Reviewed 31 August 2014

I stayed here with my parents for three nights. First of all, the check-in took a long time. The check-in time supposed to be at 2 pm. We arrived at 1.30 pm so it still okay when the staff told us to wait until 2 pm and registered us first. But when I asked the staff at 2 pm, they...

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Helpful?
1Thank Linda T
Legrandeurhotel, Public Relations Manager at Le Grandeur Mangga Dua, responded to this review

Dear Mrs. Linda.T, We would like to thank you for staying with us and share your experience to us. We apologize that despite of your pleasant stay, you also had some uncomfortable situation during your stay. We will definitely share your concerns to our staff to prevent these from happening again in future. Once again, thank you and we are...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Le Grandeur Mangga Dua Jakarta is ideally located in the heart of Jakarta's trading district, the only hotel in the area that directly connected to The Real Mangga Dua Shopping Complex by over 4000 retail and wholesale outlets. The hotel features 350 beautifully appointed guest rooms and suites, each tailored for the business and leisure purposes. ... more   less 

Additional Information about Le Grandeur Mangga Dua

Address: Jl. Mangga Dua, Jakarta 10730, Indonesia
Region: Indonesia > Java > Jakarta > Sawah Besar
Price Range: $66 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Le Grandeur Mangga Dua 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Le Grandeur Mangga Dua Hotel Jakarta
Le Grandeur Mangga Dua Jakarta
Hotel Style:
#67 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Le Grandeur Mangga Dua staff and other travellers.
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Questions? Get answers from Le Grandeur Mangga Dua staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“non smoking room”
 of 5 bubbles 931alexi, 28 Sep 2016 | Read review
“Get the Pool View, Higher the Better”
 of 5 bubbles crishanther2016, 17 Sep 2016 | Read review
“Request a room which has the view of the pool.”
 of 5 bubbles dinol656, 23 Aug 2016 | Read review
“When wanting to explore more than the glitz and glam stay at Le Grandeur to get in-site to the locals and their dwellings.”
 of 5 bubbles , 8 Jul 2016 | Read review
“Make sure you drop your baggage at the lobby before you park your car at the basement”
 of 5 bubbles adivi23, 10 May 2016 | Read review
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