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Mandarin Oriental, Jakarta

CancelonUS$156*
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#8 of 464 Hotels in Jakarta
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$203*
US$156*
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US$203*
US$162*
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Mandarin Oriental, Jakarta
Mandarin Oriental, Jakarta
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1,193 Reviews from our TripAdvisor Community

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Showing 1,000: English reviews
Singapore, Singapore
Reviewed 5 weeks ago

Beautiful hotel in the heart of Jakarta. It retains a personal feel that the other megalith hotels lose given their sizeand the staff are genuinely charming. Perhaps the best bit is the quality of the food outlets - fantastic.

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Helpful?
Thank R5158JFjohnw
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Valued Mandarin Oriental Guest, It was a pleasure to have you staying with us and thank you so much for your generous comments. Chef Cyril and Marc Epper, our Director of Food and Beverage, are working hard with the rest of the culinary team to deliver the best experience at all times. I am so glad that you have...

Reviewed 19 April 2017 via mobile

The Mandarin has been my home for last 8 months and that's exactly how the staff made me feel. Clean rooms, good food and above all excellent staff who makes your stay very pleasant! Absolutely recommendable when in Jakarta, close to business district and shopping mall.

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Helpful?
1Thank Danielle K
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, Thank you for choosing us as your choice of residence while in Jakarta and I would like to stress that we will always be your home whenever you wish to come back to Jakarta. It has been an absolute pleasure to have you staying with us throught these many months and I was glad to read...

New York City, New York
Reviewed 18 April 2017

What's there not to love about the Mandarin. People are friendly. Food is good. Rooms are huge. Bed is comfortable. Breakfast is yummy and plentiful. Location is convenient. Service is top notch. what's wrong with it? hmm...thinking...still thinking...

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Helpful?
1Thank WilAndGabe
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Valued Mandarin Oriental Guest, I was so glad to read that you are one of our Fans! Thank you for your loyalty. My team and I really appreciate your generous comment and hope to continue to be able to deliver wonderful experiences at Mandarin Oriental Jakarta. We are working very hard to improve all our products and services and...

Sydney, Australia
Reviewed 18 April 2017

Stayed here for six nights on a work trip where we used the ballroom for an event on one of those nights. The hotel itself is great, wonderful location, secure. The rooms are really lovely, well designed and importantly, spacious. Room are geared to business travellers as well, with a good sized desk and computer cables. However it was the...

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Helpful?
1Thank jk004
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Valued Mandarin Oriental Guest, I have read with extreme pleasure and delight that you have enjoyed your experience and also your stay at Mandarin Oriental Jakarta. I totally agree with you. Our people are certainly our best asset and we take a lot of pride to to strive to deliver the best service at all times for the pleasure...

Ballston
Reviewed 17 April 2017

Simply superb in every way. Centrally located, superior service, very nice breakfast buffet. Large, clean, comfortable room, well lit. Good gym, pool, spa. Wonderful executive lounge. Cannot say enough nice things.

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Helpful?
Thank Rover1313
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Valued Mandarin Oriental Guest, I would like to thank you for taking the time to share with us your generous comments. I am delighted to read that you really enjoyed your stay with us at Mandarin Oriental Jakarta and that you made the most of it enjoying most of our services. It was a real pleasure to have the...

Singapore
Reviewed 17 April 2017

It was a very Good experience as always and very well managed with excellent staffs who are friendly and thoughtful. Facilities are excellent too. I was sick during this April 2017 trip and the staffs were quick to assist to get the proper medications that I need and showed care. Location is at the heart of the city of Jakarta.

Review collected in partnership with this hotel
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Thank Jackson_Purwati
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Valued Mandarin Oriental Guest, It was very nice to read that despite feeling unwell you enjoying your stay with us. We are very proud of striving to deliver always the highest level of personalised service to our guests. I am delighted to read that you felt we are managing well the hotel and you felt well looked after. My...

Blanquefort, France
Reviewed 15 April 2017

It was my first time at the Mandarin in Jakarta, it was a wonderful experience. The staff is very friendly, the room very clean and spacious. The breakfast are well cooked. The swimmingpool and the fitness center are great. I truly recommend this place.

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Helpful?
Thank Mbagur
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, Thank you very much for reccomending us after your first stay. It was a real pleasure to have you staying with us and I was glad to read that your throughly enjoy. I will take the opportunity to share your generous feedback with the rest of my team. We really hope that this will be the...

Jakarta, Indonesia
Reviewed 7 April 2017

Usually we celebrate the new year with prayers at home. This time our big family chose a different way to celebrate the new year, keep praying, but not at home. We chose to celebrate it outdoors. Hotel Mandarin Oriental became our choice. The hotel does have a good reputation. In addition the hotel has a very strategic location, right in...

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Thank Riza_Ilyas
MOJKT, Director of rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, I am delighted to read that you had an enjoyable New year celebration with us and that you decided for a change to take the opportunity to spend it in a different way. I would like to thank you for your generous comments about our service and the good quality of the entertaintment. We always try...

Singapore, Singapore
Reviewed 7 April 2017

The Mandarin is right in the thick of it, on Sudirman near the roundabout, and well placed for most business meetings you're likely to have. Good big room, comfortable bed, wi-fi fine. My only problem was controlling hot water in the showers. I was speaking at a conference in the hotel. The conference section is in a separate bit of...

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Helpful?
Thank CWrightMedia
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental Guest, Thank you very much for your generous comments on this forum. We really appreciate you having taken the time to to review us and share your recent experience. At Mandarin Oriental Jakarta, we have indeded some of the largest rooms in the city and we are certainly very centrally located near too many important embassies. I...

Markham, Canada
Reviewed 4 April 2017

First things first: the people are wonderful. I requested, and received, a room upgrade during my one-night stay; and as I had informed them that it was my birthday, also got a birthday cake (which was mistakenly made out to my wife, but oh well I'm still happy). All huge pluses, and full marks to the hotel staff for trying...

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Helpful?
Thank therealDKLo
MOJKT, Director of Rooms at Mandarin Oriental, Jakarta, responded to this review

Dear Valued Mandarin Oriental guest, I was delighted to read that you found our team and our services so wonderful. This is part of the legendary Mandarin Oriental service which we are very proud of. We always strive to fulfill all our guest expectations and I am glad that you also felt this way. I would like also to thank...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. ... more   less 

Additional Information about Mandarin Oriental, Jakarta

Address: Jln. M.H. Thamrin 81 | P.O Box 3392, Jakarta 10310, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $224 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Jakarta 5*
Number of rooms: 272
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Orbitz, Hotels.com, Booking.com, Expedia, Travelocity, Hotwire, getaroom.com, TripOnline SA, Cancelon and HotelQuickly so you can book your Mandarin Oriental, Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental
Hotel Style:
#1 Business Hotel in Jakarta
#1 Family Hotel in Jakarta
#1 Romantic Hotel in Jakarta
#8 Luxury Hotel in Jakarta
#8 Spa Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Jakarta staff and other travellers.
8 questions
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Questions? Get answers from Mandarin Oriental, Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go high and enjoy the view over Jakarta.”
95ralpht, 24 May 2017 | Read review
“You must request for an Ash Tray.”
K3909XJjamesl, 21 May 2017 | Read review
“High floors better, deluxe rooms are very good.”
A371322, 17 May 2017 | Read review
“Book upper floors to access the 21st Fl lounge. Breakfasts, afternoon tea & suppers served there provide excellent food, comfort and value.”
433russellg, 24 Apr 2017 | Read review
“u can choose this Hotel because this Hotel is located in the main of the City. ^^”
  • this room was very comfort and feels like home ^^
rachmatikas, 29 Mar 2017 | Read review
5 of 5
Cancelon
US$156* /night
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Mandarin OrientalUS$203
Orbitz.comUS$162
Booking.comUS$162
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Prices are for 1 room, 2 adults
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