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Mandarin Oriental, Jakarta

CancelonUS$154*
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#7 of 463 Hotels in Jakarta
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$203*
US$154*
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US$203*
US$173*
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Mandarin Oriental, Jakarta
Mandarin Oriental, Jakarta
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1,191 Reviews from our TripAdvisor Community

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There are newer reviews for Mandarin Oriental, Jakarta
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Showing 998: English reviews
London, United Kingdom
Reviewed 7 December 2015

Stayed 3 nights at the MO in Jakarta for business. The hotel , staff and ameneties were excellent . Nothing was too much trouble and I felt welcomed throughout my stay. The suite was superb and I would not hesitate to recommend. Dining was a delight. Well done MO you made the trip much easier

Review collected in partnership with this hotel
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Helpful?
Thank Travelbunny111
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental guest, It is reassuring to read that the efforts of all colleagues made your stay enjoyable. Please allow us to take good care of you again in the future. Kind Regards, Christian Dolenc Director of Rooms

Surabaya, Indonesia
Reviewed 7 December 2015 via mobile

Stayed there for 3 nights for a business over the weekend trip. Most stunning for we was the room. Very large space provided both in the room itself and the bathroom. Thereby tastefully appointed and with a cozy atmosphere that made me feel almost home. The spaciousness of the rooms does not match the rest of the hotel. There are...

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Helpful?
Thank rsnsr
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental guest, We sincerely appreciate your recognition and compliments for the team following your stay. Our Front Desk team always aims to ensure an efficient arrival experience. The culinary brigade is thanking you for your feedback on the food. Please allow us to look after you again soon. Kind Regards , Christian Dolenc Director of Rooms

Reviewed 5 December 2015 via mobile

I have stayed here my last 3 or 4 trips to Jakarta. There is an excellent pickup service from the airport which whisks you past queues of frustrated travellers and into a cocoon of a smart Mercedes. So even if you are stuck in the infamous traffic at least you can enjoy your surroundings - not free but worth every...

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Helpful?
Thank Warren D
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Warren, Wonderful to learn that your time with us was everything you expected it to be. We will be sure to share your compliments, in particular our efficient airport team. They do make a significant difference navigating our guests through a busy airport. Thank you for recognizing the team's efforts. We look forward to taking good care of you...

Reviewed 1 December 2015 via mobile

Checked in was a breeze straight to the 25th Floor into our upgraded room. Amenities are excellent. Wifi is free. Strangely though the wc and the toilet were separated by the vestibule. So you need to walk across to wash your hands. There is a walk in closet with ample space for two persons' wardrobe. The hotel is close to...

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Helpful?
Thank Teh Zaitun H
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear T Zeiten H, Thank you for your nice review! We are glad that you enjoyed your stay with us and appreciated the service provided by our team. It is great to read that you were able to enjoy our "Christmas MINI". Throughout the festive season, our guests can enjoy the themed car for short journeys in Central Jakarta. We...

Reviewed 29 November 2015 via mobile

This is truly what you can expect of a 5 stars hotel, with beautiful rooms, classy amenities and distinguished staff. I appreciated also the variety and quality of restaurants available - the breakfasts place being the best among Jakarta 5 stars hotel, the Japanese and French restaurants being also quite top-notch even if a bit expensive. I recommend the place...

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2Thank Matthieu F
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Matthieu F, The team here at MO Jakarta wishes to thank you for your compliments following your recent business visit.We are delighted that you enjoyed our rooms, the restaurants and the service levels. Thank you for highlighting your breakfast experience! Our culinary colleagues place great emphasis on the breakfast offering - they will be pleased to learn that you...

Canberra
Reviewed 28 November 2015

Amazing place to stay. The staff are very friendly and can't do enough for you. A great location for shopping with two huge shopping malls across the road. The breakfast was lovely and fresh. Don't miss out on getting a massage at the Wellness Centre - pure bliss! I didn't get a chance to use the gym, but the pool...

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Helpful?
Thank Stravello
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear sharkymel, Thank you for this review. The team at the SPA is happy to receive your compliments following your treatment. We appreciate your feedback on the Pool. Located on the 5th floor, the outdoor lounge Azure offers the perfect space to unwind after a busy day. Please visit us again soon. Kind Regards, Christian Dolenc Director of Rooms

Malaga
Reviewed 27 November 2015

First class hotel in centre of Jakarta. Amazing service, friendly staff, great breakfast. Too much security measures in the hotel. sometimes felt like at the airport. So why only 4 points. On the way back to the airport my friend forgot his cap.He contacted the hotel right away and they indeed confirm they found it and will send it to...

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Helpful?
Thank Lukas K
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Lukas K, We appreciate your feedback following your stay. It is nice to read, that the team lived up to your expectations and ensured a comfortable stay. We regret, that the return of you left behind item resulted in a lengthy interaction with the team. The communication should have been better and we wish to apologise. We are glad,...

Bandung, Indonesia
Reviewed 25 November 2015

Excellent service expect from cinnamon restaurant, excellent location, excellent room, everything is perfect..except cinnamon restaurant staff..very dissapointed..it's ruin my holiday in mandarin oriental jakarta... After all it's excellent hotel except the cinnamon restaurant staff..

Review collected in partnership with this hotel
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3Thank Rio E
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Rio E, Thank you very much for your review. We are delighted that you found our hotel to be perfect for your needs. Striving for perfect experiences at all times however, we very much regret that your experience at Cinnamon restaurant was not entirely satisfying. Despite this, we do hope to have the pleasure of welcoming you back in...

Bali, Indonesia
Reviewed 21 November 2015

This is a difficult review to write because generally speaking, I'm a "fan" as the Mandarin Oriental marketing campaign says. It's particularly difficult because my second home is at the Mandarin Oriental Residences in Las Vegas. So, yes, I'm a fan but not of the Jakarta property. I arrived to this hotel at 1:30 AM with no reservation after having...

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Helpful?
Thank Darrell S
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Darrell, Thank you very much for providing your feedback following your short stay with us at Mandarin Oriental, Jakarta. We sincerely regret, that you did not entirely enjoy the facilities on offer. Whilst the majority of our guests comment favourably about our rooms and facilities, we respect that your particular expectations have not been fulfilled. We hope, that this...

Hong Kong, China
Reviewed 20 November 2015 via mobile

Mandarin Oriental remains the only true 5 star hotel. Amazing service, great room, superb chinese restaurant. If u go to Jakarta, that is the place where u will be treated like a king. Do not miss the breakfast, there is everything to indulge your palate. Congratulation to all the Mandarin Oriental staff in Jakarta. A masterpiece of how a hotel...

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Helpful?
Thank Andrea P
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Andrea, Thank you so much for your words of praise following your stay with us. The team is delighted to be recognised with such pleasant feedback. Please allow us to look after you again on a future occasion. Kind Regards, Christian Dolenc Director of Rooms

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. ... more   less 

Additional Information about Mandarin Oriental, Jakarta

Address: Jln. M.H. Thamrin 81 | P.O Box 3392, Jakarta 10310, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $236 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Jakarta 5*
Number of rooms: 272
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Expedia, Travelocity, Orbitz, Hotels.com, Hotwire, Booking.com, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Mandarin Oriental, Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental
Hotel Style:
#1 Business Hotel in Jakarta
#1 Family Hotel in Jakarta
#1 Romantic Hotel in Jakarta
#7 Spa Hotel in Jakarta
#7 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Jakarta staff and other travellers.
8 questions
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Questions? Get answers from Mandarin Oriental, Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go high and enjoy the view over Jakarta.”
95ralpht, 24 May 2017 | Read review
“You must request for an Ash Tray.”
K3909XJjamesl, 21 May 2017 | Read review
“High floors better, deluxe rooms are very good.”
A371322, 17 May 2017 | Read review
“Book upper floors to access the 21st Fl lounge. Breakfasts, afternoon tea & suppers served there provide excellent food, comfort and value.”
433russellg, 24 Apr 2017 | Read review
“u can choose this Hotel because this Hotel is located in the main of the City. ^^”
  • this room was very comfort and feels like home ^^
rachmatikas, 29 Mar 2017 | Read review
5 of 5
Cancelon
US$154* /night
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Mandarin OrientalUS$203
Expedia.comUS$173
TravelocityUS$173
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Prices are for 1 room, 2 adults
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