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Mandarin Oriental, Jakarta

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#4 of 459 Hotels in Jakarta
Certificate of Excellence
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Mandarin Oriental, Jakarta
Mandarin Oriental, Jakarta
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1,173 Reviews from our TripAdvisor Community

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Showing 983: English reviews
Paris, France
Reviewed 27 May 2015 via mobile

No doubt this hotel is worth its number of stars. I spent almost a week there. A Perfect and warm welcome from all the staff, always ready to help you out. My room were huge, the bed and pillows really confortable and the place rather quiet for a busy city. I loved the breakfast with fruits and wafles. I had...

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Helpful?
Thank LIN B
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear LIN B, How nice to receive such a complementary review following your stay at MO Jakarta. We are delighted that you enjoyed all services including the SPA and that our generous room size with our highest quality linen helped to make your stay memorable. Your compliments on the breakfast are also much appreciated. We look forward to having you...

Singapore
Reviewed 26 May 2015 via mobile

This is hands down the best hotel in Asia that I have stayed in. Their service is what sets them apart. From the time you get out of the cab ( where staff was readily waiting to escort you directly to the room ) to checkout , the service and attention to detail is unmatched - impeccable !! I have...

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2Thank ManikBucha
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear ManikBucha, We are glad that you experienced an outstanding level of relaxation and comfort during your recent stay with us, which makes you consider our portfolio of award winning sister properties. Please contact me directly on christiand@mohg.com if I may personally assist with any arrangements at other Mandarin Oriental Hotels. We look forward to being of service again in...

Park City, Utah
Reviewed 26 May 2015

This is considered the best hotel in Jakarta and I agree. The service is outstanding and always helpful. The rooms are modern and comfortable and the bathroom is fabulous. We have access to the Club and that makes a difference and the staff in the Club are outstanding. Overall this is the best place to stay in Jakarta.

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Helpful?
1Thank VoxVolpe
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear VoxVolpe, Thank you for taking the time to review your stay. We are delighted that you enjoyed our "Oriental Club" with it's superb bespoke service levels. Your compliments have already been shared with the team. All of us look forward to welcoming you back on a future occasion and taking good care of you again. Best Regards from Jakarta,...

Geneva, Switzerland
Reviewed 25 May 2015

I am particularly impresed by the staff and their service. They are very friendly and responsive. The signature music video is so captivating that I kept it on all the time. The breakfast choice is excellent.

Review collected in partnership with this hotel
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1Thank RKK1955
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear RK1955, We are fortunate to have a truly excellent team across the hotel here at Mandarin Oriental. It is reassuring to read that all the colleagues were able to contribute to a memorable stay. We look forward to welcoming you back. Kind Regards from the MO Jakarta team, Christian Dolenc Director of Rooms

Singapore, Singapore
Reviewed 25 May 2015

All my years of travel, this is the best in Jakarta. Good Location, Outstanding Employees and service. Would recommend this to any business traveler. The Breakfast was a buffet but they tried to tailor it to meet our needs

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Thank Ashish S
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Ashish S, Thank you for making us your preferred choice when visiting our city. Being recognized as "best in Jakarta" will motivate us to continue building on the levels of service excellence. It is also very nice to read, that the Cinnamon team was able to offer you a breakfast tailored to your individual needs. Please visit us again...

Canberra
Reviewed 21 May 2015

I have never been moved to write a hotel review but on this occasion feel I must do so. Aside from the outstanding facilities of this hotel which can not be faulted, every last one of the staff with whom I interacted made me feel like part of their family. Special mention must be made of Lia and Yogo at...

Review collected in partnership with this hotel
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1Thank peterwQ5813FI
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Peter, Thank you for taking the time to share your experience with the tripadvisor.com community. We are honored to be chosen as the hotel for your maiden review. Our superb team is working hard to ensure memorable experiences for all our guests. We will relay your words of appreciation to Lia and Yogo at Azure Poolside Lounge and Maria...

CT
Reviewed 21 May 2015

I travel a lot for business and this must rank as one of the best hotels I've stayed in anywhere. A woman likes to have a place to retreat to that is not a bar, and the Executive Club makes the hotel special - with the quiet space, good food, and the friendly service of the hostesses. The great beds...

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Thank dcam45
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear dcam45, Being considered your favourite hotel is the best compliment our team could wish for. We are pleased to read, that the Executive Lounge team was taking excellent care of you and the team is grateful that their efforts are being recognised. All of us look forward to welcoming you back to your Jakarta home soon. Best Regards, Christian...

Kuala Lumpur, Malaysia
Reviewed 20 May 2015 via mobile

Stayed here for 2 days for my business trip. Reason why I always choose here is because of the excellent services offered by the hotel staffs and delicious food from the French restaurant. As usual, I got a room upgrade to suite. But this time not facing the main road Roundabout, so not much good view. Overall stay is pleasant,...

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1Thank nikontraveller87
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear nikontraveller87, It is very rewarding for our colleagues to be recognized by a seasoned traveler, who has been a loyal supporter of our hotel. On behalf of all the team, particularly those in our "Lyon" restaurant I would like to thank you very much for this support. We look forward to welcoming you back on many future occasions. Best...

Singapore, Singapore
Reviewed 19 May 2015

The rooms in this hotel are large and really comfortable with very good bathrooms. The service is also excellent - really friendly and efficient at the reception, concierge and at breakfast. The car service is also very efficient - everything is organized in advance and always punctual.

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1Thank Susan C
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Susan C, We could not have been given a nicer compliment than being able to anticipate your needs and ensuring that all your arrangements were consistently carried out with efficiency. This coupled with our oversized rooms and ample bathroom spaces will hopefully see you return on many future occasions. Our committed team is delighted to be reading your nice...

Bandung, Indonesia
Reviewed 19 May 2015

Premiere executive room is very recommended...good design...with an open bath tube in the middle of the bathroom and directly connected to bedroom...very exclusive and high class room. Stategic location

Review collected in partnership with this hotel
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Thank Heddy_81
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Heddy81, Thank you so much for your great feedback. We are glad, that you enjoyed our Premier Executive Room. Please contact me directly on christiand@mohg.com for your future arrangements, so that we can once again ensure a most enjoyable stay. Greetings from all the MO Jakarta team, Kind Regards, Christian Dolenc Director of Rooms

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. ... more   less 

Additional Information about Mandarin Oriental, Jakarta

Address: Jln. M.H. Thamrin 81 | P.O Box 3392, Jakarta 10310, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $243 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Jakarta 5*
Number of rooms: 272
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Hotels.com, Expedia, Hotwire, Travelocity, Orbitz, Booking.com, Agoda, TripOnline SA, getaroom.com and HotelQuickly so you can book your Mandarin Oriental, Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental
Hotel Style:
#1 Romantic Hotel in Jakarta
#1 Family Hotel in Jakarta
#1 Business Hotel in Jakarta
#4 Luxury Hotel in Jakarta
#4 Spa Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Jakarta staff and other travellers.
8 questions
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Questions? Get answers from Mandarin Oriental, Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book upper floors to access the 21st Fl lounge. Breakfasts, afternoon tea & suppers served there provide excellent food, comfort and value.”
433russellg, 24 Apr 2017 | Read review
“u can choose this Hotel because this Hotel is located in the main of the City. ^^”
  • this room was very comfort and feels like home ^^
rachmatikas, 29 Mar 2017 | Read review
“U can choose room that had window face to swimming pool, quite nice to see the pool and the main road from up above.”
  • u can see the Plaza Indonesia just across the street :)
22nandam, 26 Mar 2017 | Read review
“Sign up on their website for perks like free wifi when booking directly.”
NikhilP105, 13 Mar 2017 | Read review
“try to book room facing the welcome statue”
Mukhlisin2016, 8 Mar 2017 | Read review
5 of 5