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Sheraton Bandara

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Sheraton Bandara
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555 Reviews from our TripAdvisor Community

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Showing 458: English reviews
Illinois
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 9 November 2014 via mobile

Stayed at this hotel coming into and leaving Jakarta Indonesia being close to airport made it easy for travel. very pleasant staff and accommodations were above average....sorry that we were not there long enough to enjoy the pool but it looked very nice

Helpful?
Thank Brian L
Andreas R, General Manager at Sheraton Bandara, responded to this review

Hello 'Brian L', Hope you are well and thank you for staying with us on your visit to Jakarta! We appreciate your note to us and your fellow travelers and we appreciate your kind words for our associates. We hope you have the chance to come back soon and to try out our pools :-) Warm regards, Andreas More 

London, England
Level Contributor
295 reviews
252 hotel reviews
common_n_hotel_reviews_1bd8 291 helpful votes
Reviewed 8 November 2014

Location About 5 minutes from CGK Jakarta airport by free transfer bus that leaves every 15 & 45 past the hour. To Jakarta around 1.5-2 +hours drive dependant on traffic which is guaranteed but just depends how bad it is. There is nothing near the hotel, other than a large lake. Room Stayed in a suite in 2nd block on... More 

Helpful?
Thank docdot
Andreas R, General Manager at Sheraton Bandara, responded to this review

Dear 'docdot' Greetings from Sheraton Bandara in Jakarta! Thank You for staying with us on your last visit to Jakarta. Your review is really impressive and detailed and will offer us great insight into our service and facilities on offer and perception of guests. In regards to the hotel location we would like to note that your description of traffic... More 

Waleska, Georgia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 November 2014 via mobile

The "Buddha's" playground!! Exceptional place to stay within minutes of the airport. Beautiful pool and gardens, comfortable bed and linens wonderful friendly staff!!! Would not consider staying anywhere else if I need to be close to the airport

Helpful?
Thank Ben8145
Andreas R, General Manager at Sheraton Bandara, responded to this review

Dear 'ben8145' Thank you so much for the support and the great review. It was a true pleasure to read your review and i do apologize for my delayed response as I was traveling extensively and hurriedly. Really appreciate your support and your kind words for our team and the hotel! Safe travels, Andreas More 

New York
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 5 November 2014

I have been to Jakarta many times, but never stayed near the airport. Because I had an early morning flight this time and was worried about traffic, I decided to give the Sheraton Bandara a try. It was much nicer than I expected. My room was large and comfortable--a nice combination of Indonesian and international decorations. If I had known... More 

Helpful?
Thank balibeachboy
Andreas R, General Manager at Sheraton Bandara, responded to this review

Dear 'balibeachboy' Thank you for staying with us on your last visit to Jakarta! We are very excited to read about our hotel with such a positive review of yours. We are truly pleased that we met and exceeded your expectations and will make sure to converse your points mentioned to the team. Including the comment about the music at... More 

seattle
Level Contributor
296 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
Reviewed 4 November 2014

Second stay here. The first was just overnight but the second was for two nights. I found this to be a very good place for short stays close to the airport. The pool is very nice and the staff friendly - say hi to Li. The tapas are good and reasonably priced. The nearby golf course is excellent and they... More 

Helpful?
Thank drtravels
Edward T, Manager at Sheraton Bandara, responded to this review

Dear ‘ Drtravels’, Thank you for sharing your stay experience tripadvisor website. Your loyalty is mean a lot to us and we do appreciate your contribution and support toward our business. We read your feedback during this afternoon briefing and I can see from the table that our team is relief when knowing that you have a good time with... More 

Honolulu, Hawaii
Level Contributor
95 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 3 November 2014

We arrived last evening after a 7+ hour flight from Tokyo, follwing a 9+ hour flight from Honolulu the day before, and were understandably jet lagged. Since I knew we would be tired and not thinking particularly clearly, I emailed the hotel to send a car to transport us to the hotel (for about US$20) even though the hotel has... More 

Helpful?
Thank Pancho_cisco
Edward T, Manager at Sheraton Bandara, responded to this review

Dear ‘Pancho’, It is with our pleasure to discover your feedback and thought about our property via TripAdvisor website. We are so happy to know that you have an enjoyable stay and we are able to deliver our hospitality to make your stay exceptional. The colonial style and large landscape is purposely built to differentiate our products and to refresh... More 

Dusseldorf/Germany
Level Contributor
104 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 31 October 2014

... with attentive, efficient staff to get you a room close to the airport when e.g. you missed your connecting flight. Modern and clean facilities such as restaurants, bars and a nice garden to relax after -most likely- a long distance flight. However at least some of the rooms may need some refurbishment which however is compensated by the free... More 

Helpful?
Thank Wilf40
Edward T, Manager at Sheraton Bandara, responded to this review

Dear ‘Wilf40’, Thank you for connecting with us and via TripAdvisor Website. We do appreciate your caring comment about your overall stay experience and we have learnt your tips about our services in the early morning to be more attentive and efficient as the same quality of services as it is delivered during the day in regards with the luggage... More 

Level Contributor
98 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 27 October 2014 via mobile

Hotel is very close to airport with a shuttle that takes 10 mins. Lake, gardens and pool create more relaxed setting. There is an old feel to the hotel - this can be quaint but also shabby in parts. There is clearly some refurbishment work that has been undertaken - gym has good equipment which is ideal after a long... More 

Helpful?
1 Thank Ian L
Andreas R, General Manager at Sheraton Bandara, responded to this review

Dear 'Ian L', Thank you for your time and kind comments and for sharing it with your fellow travelers! We are grateful to have met your expectations and we appreciate your candid feedback for other improvement needs such as maintenance and housekeeping. I will ensure to have a briefing with those two departments in order to improve our service delivery... More 

Australia
Level Contributor
128 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed 26 October 2014

Quiet close to the airport with shuttle every half hour. I found the Silver Bird taxi service at the airport was convenient and reasonable cost for the level of comfort. Staff are very accommodating and rooms are well maintained. With a pool and pool-side bar and snacks it is more like a holiday hotel than an overnighter. Good restaurant and... More 

Helpful?
Thank AUSSIETRAVELADVISER
Andreas R, General Manager at Sheraton Bandara, responded to this review

Dear 'Aussietraveladvisor', Thank you for spending your valuable time to contribute to this travel portal with such positive reviews. We appreciate the kindness you have shown us in this review for the team and the facilities and we will ensure to keep up our good efforts. We look forward to have you back on your future travels to Jakarta and... More 

Winterthur, Switzerland
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 21 October 2014

I spent one night at the Sheraton Bandara between two flights. The shuttle to the airport works well and the staff was always very helpful and attentive. The room was good and clean, the food in the restaurant also very nice. The gardens are nice and I did some birdwatching in the morning which was quite rewarding. Certainly my choice... More 

Helpful?
Thank Andre W
Andreas R, General Manager at Sheraton Bandara, responded to this review

Dear 'Andre W', Thank you very much for your comments and really appreciate the kind comments on this online website! We are very grateful to have been able to reach your expectations as a hotel and as a service team and we are proud to be recognized in such a manner by your good self. Thank you once again and... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
Just three kilometres from Soekarno-Hatta International Airport, Sheraton Bandara Hotel offers a unique, five-star, resort-style experience. ... more   less 

Additional Information about Sheraton Bandara

Address: Bandara Soekarno-Hatta | Jl. Tol. Prof. Sedyatmo, Jakarta 19110, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $205 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Bandara 4.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton Bandara Hotel Jakarta
Sheraton Hotel Jakarta
Sheraton Hotel Bandara
Sheraton Jakarta
Jakarta Sheraton
Hotel Style:
#34 Spa Hotel in Jakarta
#50 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Bandara staff and other travellers.
10 questions
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Questions? Get answers from Sheraton Bandara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are nicely spread out in a resort style. If you want to be close to the gym or reception, let the team know on check-in.”
 of 5 bubbles P8958GAbriana, 27 Oct 2016 | Read review
“Quieter rooms face the courtyard, but are very dark”
 of 5 bubbles Rover82, 20 Sep 2016 | Read review
“Third floor in the outer wings is very quiet.”
 of 5 bubbles Kiwibiker2014, 2 Aug 2016 | Read review
“Rooms are spaced out which is ideal for a quiet stay. If you want to be near the gym or pool, let the staff know.”
 of 5 bubbles P8958GAbriana, 12 Jun 2016 | Read review
“take the room facing the lake”
 of 5 bubbles maanz, 2 Jun 2016 | Read review
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