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Sari Pan Pacific Jakarta

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#39 of 453 Hotels in Jakarta
Certificate of Excellence
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Sari Pan Pacific Jakarta
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727 Reviews from our TripAdvisor Community

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Showing 523: English reviews
Rio de Janeiro, RJ
Reviewed 16 September 2015

I just spent over a week - coming & going off to other cities but using Jakarta as my base. Each time I came back to the Siri Pan Pacific, I was warmly welcomed and it felt like I was coming home. Everyone at the front desk, the restaurant and the doormen greeted me by name after my first stay....

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Helpful?
Thank MsRio
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice! We are pleased that you were contented with our hotel and its facilities. We are also delighted to know that you enjoy the warm and personalised service provided by our associates throughout the hotel. We are pleased to see guests return and delighted to serve you with a...

Joshua
Reviewed 16 September 2015

This hotel is downtown and within easy walking distance to many of the main sights in downtown and old Jakarta. They are an easy hotel to arrange transportation with. They will call only reputable taxi's with meters and or fixed rates to places. They have several restaurants on sight and are an easy walk to the first mall in Jakarta...

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Helpful?
Thank Delbe M
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are glad that you enjoyed the convenience of staying at our hotel, which is a very strategic locations - in the heart of the city on the bustling Sudirman - Thamrin Road, a short walk away from public and private transportation to reach shopping district and office...

Reviewed 11 September 2015

I like this hotel expecialy Cocktail party , the staff service in coctail party very excellence and personality, they know the guest party with personal. The last I stayed in this hotel when I was brithday and in afternoon the staff hotel coming in my room and give me a special brithday cake.. Thank you Mr Herry for this and...

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Helpful?
Thank Made A
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice! We are delighted that you have thoroughly enjoyed your recent stay and that you were impressed with the personalised service and small touches that we made to ensure that you had a most enjoyable stay with us. We are also extremely pleased to know that our associate, Heri...

soroako
Reviewed 10 September 2015

My first impression about this hotel is that this hotel is look old...but everything is excellence. The restaurant has various menu and excellent tastes. The fitness center has many equipment and spacious area. The towel looks new and the bed is excellence. I feel comfort stay at my room no 804. The WiFi connection is very good.

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Helpful?
1Thank haida_02juli
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are pleased that you enjoyed various variant of food that served in the Hotel, and we are also glad that you were contented with our hotel and its facilities. If you are back in Jakarta for leisure or business, we look forward to welcoming you back to...

Reviewed 10 September 2015 via mobile

I can not say if this is a 5-star hotel or a 4-star one. One thing for sure is that this hotel is in need a major renovation. The furniture is old, the bath tube is loosing its color and there were some scratch on it, the bathroom door is loosen. However the breakfast is good with various options and...

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Helpful?
Thank Tessa S
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are pleased to know that you enjoy the warm and personalized service provided by our associates throughout the hotel. We have taken your feedback constructively in regarding to our facilities. Please rest assured we're work closely together with our Owners to start planning for our Hotel renovation...

Rhenen, The Netherlands
Reviewed 7 September 2015

For all of 7 years I stay at Sari Pan Pacific when I am in Indonesia. The hotel can be regarded as my second home. In fact I am part of the family. Last time in May my wife accompanied me and she was also warmly embraced by all staff concerned. So when I returned last August for a business...

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Helpful?
2Thank mrjoop50
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice! We are delighted that you have thoroughly enjoyed your recent stay and that you were impressed with the personalised service and small touches that we made to ensure that you had a most enjoyable stay with us. We are also extremely pleased to know that our associate, Fadlun...

Reviewed 4 September 2015

I have to thank Matori, Lulu, Dea and Ali for their incredible concierge services during my stay at Sari Pan Pacific. I don't tend to write gushing reviews of many hotels but this is an amazing team. The hotel is a little older, still the rooms are comfortable. But if you want excellent service where they actually go the extra...

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Helpful?
2Thank Scott B
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice! We are delighted that you have thoroughly enjoyed your recent stay and that you were impressed with the personalised service and small touches that we made to ensure that you had a most enjoyable stay with us. We are also extremely pleased to know that our associates did...

Hong Kong, China
Reviewed 3 September 2015

This is my last night stay in Pan Pacific hotel after 3 weeks business trip. I just can't wait to share with you of my awesome experience with this hotel. Since I am too tired I can't write it in detail but to give you a summary of how good they are. Excellent services in all aspects. Hospitality of each...

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Helpful?
1Thank leon_cc_sung
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are pleased to know that you enjoy the warm and personalised service provided by our associates throughout the hotel. We are pleased to see guests return and delighted to serve you with a smile, which is the signature of our service. If you are back in Jakarta...

Tokyo, Japan
Reviewed 31 August 2015

Sari Pan Pacific Jakarta is the best hotel because there are fantastic and great staffs. Especially, Heri, Sofyan and Sony are wonderful. When I asked them about flight, traffic and Internet, they kindly gave me good information. It's helpful of me a lot. Sony, bellman, also offered me a reservation for Seribu Rasa instead of me because the restaurant is...

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1Thank Ryuta0606
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are delighted to know that our associates were extremely helpful and friendly and have made your trip a most enjoy able one, we will be sure to pass your compliments on to our associates. We're truly hope you could also enjoy to have lunch or dinner at...

Bogor
Reviewed 28 August 2015

it is easy to manage a meeting there. located in the great location, and the services were great. the food is good, but the pool and the gym is very crowded. although the hotel is a bit old, it is well maintained, i just hope they change the carpet.

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Thank Septine W
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for choosing to stay with Sari Pan Pacific Jakarta! We are delighted that you have chosen to stay with Sari Pan Pacific Jakarta and pleased that you have enjoyed your stay. As you have mentioned, we are located in the heart of the city on the bustling Sudirman – Thamrin Road, making it an ease to travel about...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Keyaki
Keyaki
Cuisines: Japanese, Sushi, Asian
Cafetaria Sari Pan Pacific
Cafetaria Sari Pan Pacific
Cuisines: Asian, Indonesian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located right in the heart of Jakarta's prestigious commercial shopping, dining and entertainment districts, Sari Pan Pacific Jakarta Hotel is the perfect choice for your stay in Jakarta. Just 35 minutes away from Jakarta's Soekarno Hatta International Airport, it is also close to Jalan Thamrin, the most famous Boulevard in Central Jakarta. Most airline offices, major business offices, several embassies and a leading department store are just a few minutes walk away from the hotel. The Sari Pan Pacific Jakarta Hotel has won the Adikarya Wisata Award three times for exceeding hospitality achievement and dedication to support tourist development. Above all, here at Jakarta’s preferred business address, we seek to provide five-star service, always. ... more   less 

Additional Information about Sari Pan Pacific Jakarta

Address: Jln. M.H. Thamrin 6, Jakarta 10340, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: $100 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sari Pan Pacific Jakarta 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Hotels.com, Travelocity, Ctrip TA, Priceline, Asiatravel.com Holdings, Cheap Tickets, Booking.com and Agoda so you can book your Sari Pan Pacific Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sari Pan Pacific Jakarta Hotel Jakarta
Pan Pacific Jakarta
Jakarta Pan Pacific
Hotel Style:
#20 Business Hotel in Jakarta
#21 Family Hotel in Jakarta
#27 Spa Hotel in Jakarta
#38 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Sari Pan Pacific Jakarta staff and other travellers.
1 question
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Vancouver, Canada
7 months ago

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Questions? Get answers from Sari Pan Pacific Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request high floor”
 of 5 bubbles 533alank, 24 Mar 2017 | Read review
“Beautiful.”
 of 5 bubbles 714mrj, 14 Feb 2017 | Read review
“Improve cleanline of bedcover, sprei, pillow cover”
 of 5 bubbles kuwatr, 14 Feb 2017 | Read review
“to gate a good view select a room facing the street thamrin, especially in Sunday you can see car free day condition from your room”
 of 5 bubbles yandimukhdar, 26 Jan 2017 | Read review
“Ask for rooms on upper levels facing the pool to avoid traffic noise and loudspeaker prayers from a nearby mosque”
 of 5 bubbles jeffreybose, 12 Dec 2016 | Read review
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