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Gran Melia Jakarta

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Traveller (549)
Room & Suite (374)
Dining (165)
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Overview
  • Excellent56%
  • Very good36%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“red level”(55 reviews)
“premium room”(23 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Gran Melia Jakarta
Offers & Announcements: Special gifts!
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Reviews (1,223)
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479
307
56
20
10
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All reviewsred levelpremium roomjapanese restaurantbusiness tripgreat hotelbreakfast buffetkuningan areabusiness hotelroom was spacioustraffic jamluxury hotellobby areapleasant stayswimming poolyoshisecuritylounge
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21 - 25 of 872 reviews
Reviewed April 16, 2018 via mobile

Have stayed in this hotel a number of times now and have never had anything but a great experience. Special mention must go to Doni and Bela in the Red Lounge who were exceptionally friendly and helpful.More

Thank Walter F
Response from Gran Melia J, Manager at Gran Melia JakartaResponded 4 weeks ago

Dear Mr. Walter F, Thank you for staying with us at Gran Melia Jakarta. We're so glad to hear you were happy with your stay at Red Level Floor and services from our team member. It would seem that our mission was accomplished with regards...More

Reviewed April 15, 2018

I would like to commend the service attitude of your staff Miss Aristia, She was attentive and always carry with smile on her face while attending to customer. Overall, I am very please with the service of the hotel staff as they always serve with...More

Review collected in partnership with Meliá Hotels International
Thank kenghonglim
Response from Gran Melia J, Manager at Gran Melia JakartaResponded 4 weeks ago

Dear Mr. Kenghonglim, Thank you for choosing Gran Melia Jakarta and for taking the time to share your experience with us on Trip Advisor! We are thrilled to know that Gran Melia Jakarta exceeded your expectations and created truly unforgettable experience for you. You may...More

Reviewed April 11, 2018 via mobile

Though a bit of struggle with the traffic , but definitely a place which boasts lovely lobby, affectionate staff and great food.. had comfortable stay.. would recommend to others, do enjoy the Gran HospitalityMore

Thank Himanshu K
Response from Gran Melia J, Manager at Gran Melia JakartaResponded 4 weeks ago

Dear Mr. Himanshu K, I would like to thank you for selecting our hotel on your recent visit to Jakarta. It has been a pleasure having you as our guest and thank you again for your amazing review regarding Gran Melia Hospitality. Look forward to...More

Reviewed April 7, 2018 via mobile

First of all Great place still a bit in the bad traffic since road work going on Spoil yourself with the Red Level Nice buffet for the evening cocktail as well the breakfast The only downside is, no dress code at the lounge People walk...More

Thank landueli
Response from Gran Melia J, Manager at Gran Melia JakartaResponded April 10, 2018

Dear Mr. Iandueli, Thank you for choosing Gran Melia Jakarta and for taking the time to share your experience with us on Trip Advisor! Thank you for your valuable feedback regarding the dress code for our RED LEVEL Lounge, I already shared with our management...More

Reviewed April 2, 2018 via mobile

Nice hotel with super friendly staff and a pretty nice range of restaurants and facilities, if you are on a red level room you will get the pleasure of enjoying the red level lounge. The red level lounge has people like Doni servicing you with...More

Thank Jarrad G
Response from Gran Melia J, Manager at Gran Melia JakartaResponded April 10, 2018

Dear Jarrad G, Thank you for staying at our fabulous RED LEVEL and for your wonderful review. You may rest assured that your comments have been forwarded to RED LEVEL team especially for Doni to motivate ourselves more in our daily efforts to create unique...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$90 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Jakarta
#11 Business Hotel in Jakarta
#22 Spa Hotel in Jakarta
#24 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$90 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Jakarta
#11 Business Hotel in Jakarta
#22 Spa Hotel in Jakarta
#24 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (549)
Room & Suite (374)
Dining (165)
Pool & Beach (30)
Amenities (56)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Marwan69
May 21, 2017|
AnswerShow all 2 answers
Response from Dhini Maritza M | Property representative |
Dear Mr. Marwan69, Thank you for your question. We do have connecting room but it is very limited, please make a booking through our website and inform us that you need connecting room. Thank you and we are looking forward... More
0
Votes
Google Translation
mysterysh0pper2013
December 9, 2016|
AnswerShow all 3 answers
Response from Walid D | Reviewed this property |
Dear Traveler As my experience that the hotel can arrange a king bed room and a twin bed room as your request. Also, the connecting rooms will be based on request and availability. Enjoy your stay
1
Vote
Seventhsora
February 9, 2016|
AnswerShow all 4 answers
Response from jta2705 | Reviewed this property |
I think so, but I am a non smoker so never asked for it, just ask when doing the reservation
0
Votes
Room Tips
"Red Level is very premium."
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"The overall experience is good however, the facility of the room may need to be upgraded in near future as it..."
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"Club room, access to the lounge during happy hour 6 till 9 a must"
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"15th floor was great for views and near the Red Level Lounge (14th floor)"
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