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Hotel Ciputra Jakarta

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344 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Ciputra Jakarta
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Showing 257: English reviews
Singapore
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 April 2013

The Ciputra Hotel is situated out of the CBD area and it's only a 40 mins drive to the airport without traffic jams of course. The room was nice and clean and I loved the huge range of TV channels. The staff were all very friendly and helpful. There is no WIFI in the room but they have a LAN... More 

Helpful?
1 Thank fiych
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear fiych, Thank you for your recent stay at Hotel Ciputra Jakarta and subsequent review. I am glad to read that you found the hotel to your liking and the facilities provided with in the hotel and adjacent mall made your stay with us a comfortable and convenient one. You particular mentioned our excellent breakfast and the huge range of... More 

Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 April 2013 via mobile

Nice hotel, good location, very comfortable room. Bathtub and amenities, below is mall. So no need confuse to shopping, watching, or eat, very immpresive hotel, nice sport center, swimming pool and fitness center

Helpful?
Thank MsSannia
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Sannia87, Thank you for your recent stay at Hotel Ciputra Jakarta in April 2013 as well as your subsequent review titled "Nice Hotel and Very Exclusive Hotel" I am please to hear that you found everything to your liking in particular you mentioned our good location, our comfortable rooms, attached to a Mall etc etc it certainly is appreciated... More 

Abu Dhabi, United Arab Emirates
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 April 2013

Keep in mind two things: 1. If need to stay only for transit which means the flight is next day in the afternoon, not at night. 2. If still want to fill up the luggage or grab merchandise last minute. Reasons: 1. If the flight is around 4.00PM, leaving for the airport at 12.30 will give enough time for check... More 

Helpful?
1 Thank explorer7739
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear explorer 7739, Thank you for your recent stay at Hotel Ciputra Jakarta as well as the comprehensive review of not only Hotel Ciputra Jakarta but also of the destination. Your review was very detailed and will be very informative for potential visitors to Jakarta. Firstly I like to apologize to you and your family that due to poor handling... More 

Jomtien Beach, Thailand
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 March 2013

Location is just outside the main gridlock areas of Jakarta. Friendly staff always ready to smile and often help ! Very well presented rooms, nicely soundprooofed against the traffic noise. Situated in a big shopping mall, so if you don't want to pay hotel prices for food, plenty of choice bolted on. Breakfast is good, plenty of choice both Asian... More 

Helpful?
Thank BestFarang
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear BestFarang, Thank you for your recent stay at Hotel Ciputra Jakarta as well as your compliments to the services you had received and in particular the team at the Pulau Bar and Restaurant located on the 7th floor of the hotel. I agree with you that the current menu should be tossed in the pool! We are currently sorting... More 

Jakarta, Indonesia
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 March 2013

Staying in this hotel is an astonishing experience. Just going down to the lobby you able to find Ciputra mall. I'm staying with my mother, so at that time I was happy to satisfied my mother "shopping instinct" The room was so clean and the view was great .... The staffs were remarkably friendly and nice... I always missed to... More 

Helpful?
1 Thank Jimmy S
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Jimmy S, Thank you for your recent stay at Hotel Ciputra Jakarta with your mother. We are please to hear that you both found the hotel to your liking and in particular our location above Mall Ciputra was able to satisfy your shopping needs. The hotel has five direct access points to Mall Ciputra which means there is no... More 

Hong Kong
Level Contributor
94 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 6 March 2013

Checked in at around 2200 after a very long day which had started in Surabaya. Our colleague who had booked our rooms had not specified our requirement for non-smoking rooms and this caused a long delay to our check-in (we were initially only offered one non-smoking room). Felt the staff could have handled this more professionally - no update or... More 

Helpful?
Thank 1Tough_customer
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear 1 tough_customer, Thank you for your recent stay at Hotel Ciputra Jakarta and for your subsequent review of your stay. It is unfortunate that we were not able to meet your expectations and that there are some particular incidents and some of our facilities that had disappointed you, we will certainly try to do better next time. I would... More 

Auckland, Auckland, New Zealand
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 March 2013

Very centrally located, very affordable, FREE and super fast Internet, Although it may not be new it is well Kept Rooms, Beside the Ciputra Mall and not far from the Airport as compared to JW or Ritz. The Breakfast was Awesome. Great Art work sculptures

Helpful?
Thank Gavin J
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Gavin J, Thank you for your recent stay at Hotel Ciputra Jakarta and subsequent review entitled " Great Value for Money, very Friendly Staff" I am please to hear that you found everything to your liking and that you in particular liked our breakfast served in our Gallery Restaurant. It certainly is exceptional compared to other hotels in our... More 

Bangkok, Thailand
Level Contributor
217 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 10 February 2013

The Ciputra Hotel is situated within a huge shopping mall, not too far from the airport, but the city centre is hard t reach, because of the infamous Jakarta traffic jams. Rooms are good, though with old fashioned bathrooms (no hand showers), lobby is more of the pompous style, so much loved by Asian people, but ithere is no atmosphere... More 

Helpful?
Thank Labienus
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Labienus, Thank you for your recent stay during the month of February and for the time spent to write a review of your experience at Hotel Ciputra Jakarta. Thank you for choosing us to stay with on this recent trip and do hope that should you be traveling to Jakarta again on another business trip you will give us... More 

Singapore, Singapore
Level Contributor
45 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 22 January 2013

Stayed 3 nights at Hotel Ciputra Jakarta and booked an Executive Room directly through the hotel's proprietary website. Citraland complex comprises of an apartment, a shopping mall and a hotel. Check-In/Check-Out: The process was smooth and I was being greeted by the front office staffs with a smile. Everything was done swiftly and within 5 minutes. Although the front office... More 

Helpful?
2 Thank j_herliani
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear J_herlian, Thank you for your stay at Hotel Ciputra Jakarta last November 2012 for a 3 night duration. As you mentioned in your review that it was your third time that we have had the pleasure and opportunity to accommodate you at the hotel. We do appreciate your loyalty to us and for your return patronage, thank you. The... More 

Jakarta, Indonesia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 January 2013

if u want a hotel with mall,good rooms, valur for money, Cipitra serves u best. Its a nice property in affordable prices. this one is well connected to airport and gives good access to CBD area. I first came to this hotel in June 2011 and since then it is a regualr hotel for our business visitors

Helpful?
Thank manish_dec
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear manish_dec, Thank you for your recent review of Hotel Ciputra Jakarta as well as your support to the Hotel since June 2011. Your review entitled "value for money" highlighted in particular our value for money, affordable prices, as well as touched on our good location and of course the shopping mall attached. We thank you for sharing your comments... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Hotel Ciputra Jakarta is a four star international business hotel with 336 rooms and 15 meeting rooms. One of the closest hotels to Jakarta's Soekarno-Hatta International Airport and from the city center. Hotel Ciputra Jakarta offers international class, four star standards of comfort, service and proffesionalism, as well as an extremely convenient location. It is directly attached with Mall Ciputra Jakarta, one of Jakarta's largest malls, featuring outstanding shopping, dining, banks, cinema and entertainment options. ... more   less 

Additional Information about Hotel Ciputra Jakarta

Address: Jln. Letjen S. Parman, Jakarta 11470, Indonesia
Region: Indonesia > Java > Jakarta > Grogol Petamburan
Price Range: $104 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ciputra Jakarta 4*
Number of rooms: 336
Reservation Options:
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Hotel Style:
#41 Business Hotel in Jakarta
#46 Spa Hotel in Jakarta
#66 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ciputra Jakarta staff and other travellers.
2 questions
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10 months ago

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Questions? Get answers from Hotel Ciputra Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose any floor but the 16th, this is immediately below the executive lounge which had hard floors, noisy footsteps.”
 of 5 bubbles chrisomac, 2 Dec 2016 | Read review
“Preferably high floor where you can get good view in the morning.”
 of 5 bubbles padala12, 8 Sep 2016 | Read review
“Really liked upper Floors, the view is better .”
 of 5 bubbles , 4 Sep 2016 | Read review
“Pool View has the best view”
 of 5 bubbles KurniawanS, 27 Aug 2016 | Read review
“room with pool view is nice”
 of 5 bubbles lisahartono, 28 Jul 2016 | Read review
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