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The Park Lane Jakarta

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#35 of 450 Hotels in Jakarta
Certificate of Excellence
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The Park Lane Jakarta
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401 Reviews from our TripAdvisor Community

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Showing 316: English reviews
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USA
Reviewed 5 days ago NEWvia mobile

I just found a hotel that I plan to come back and stay again. This hotel is clean, the service is good, the pool is refreshing, the room is a pretty good size compare to other hotels in the near area, the location is centered and near good shopping malls, and finally, it's a great deal. I enjoyed my stay...

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Helpful?
Thank Ben A
Spalene Porici, Czech Republic
Reviewed 6 days ago NEW

Book the hotel by accident but I found a great hotel. The hotel located in central, right next to big shopping mall. I love the feeling hotel but pool area like resort. The room is big, clean and the bed is so comfortable. Easy get taxi to go anywhere in Jakarta. The lobby just do renovation so quite elegant. Special...

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Thank huytong5070276
Jeddah
Reviewed 1 week ago

This hotel is good, they are making renovation in the ground floor for Lobby and Reception. Good service offered in all areas room, restaurant, gound floor,, etc. Location is good, next to a new Casablanca Malls which is nice to go any time when you free and need no transportation just walk for few minutes.

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Helpful?
Thank X7623QJalib
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for the feedback from your visit to The Park Lane Jakarta. I’m glad that we were able to meet your expectations and happy to know that you enjoyed your stay. Thank you for your support and we look forward to welcoming you back. Yours Sincerely General Manager

Asturias, Spain
Reviewed 2 weeks ago

i only spent 2 nights at this hotel before i went to Badung. The hotel has great loctaion, near big shopping mall, many restaurants but also still quiet. The pool is amazing, very charming at night. I had spa in my room, it was reasonable price and very relaxing. The room is big, clean , the pillow is soft and...

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Helpful?
Thank hbcity1983
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Happy Guest, Thank you for choosing to stay with us and giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I hope your next stay is just around the corner, we look forward to welcoming you back to The Park Lane Jakarta. Yours Sincerely General...

Reviewed 16 January 2017 via mobile

Hotel location is in the downtown a minute from one of several big mall @ Jakarta... 5* location Unfortunely check in process so long.. maybe need improve The room so cozzy with a smoth bed so nice 5* of the room But i got room where the AC so noises make a weird sound.. need services maybe.. please improve Another...

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Helpful?
1Thank Zoelva A
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. However your comment on the check in process and AC condition are well noted. I have passed these issues to the department heads concerned to rectify. Thank you for choosing to stay with us...

Reviewed 7 January 2017

The room is clean and cozy, the bed is comfortable. we love the swimming pool, we spent most of time there. The location is excellent which just next to a shopping mall with excellent choice of food and shops. This is the best hotel for shopping and leisure with family. Will come back in the near future. Highly recommend to...

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2Thank ValdesP28
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your recent visit in The Park Lane Jakarta. I’m glad you and your family enjoyed your stay. Thank you for your support and we look forward to welcoming you back. Yours Sincerely General Manager

Indonesia
Reviewed 31 December 2016 via mobile

The hotel is located very near to Kota Kasablanka mall (2 minutes walk). The mall is quite big and has many restaurants. However, because of the mall the traffic in front of the hotel is terrible, especially in the afternoon on weekdays. Check in was fast albeit busy time. We were upgraded to premier room (Thank you!!!). The room is...

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2Thank Ed-Henry
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Guest, Many thanks for taking the time to review your stay with us and for choosing our hotel. I’m happy that you enjoyed your visit & very pleased to hear that our staff made your stay pleasant. Your perspective on the Teddy Bear is well noted. Obviously there is still more work we can do here and I have...

Jakarta, Indonesia
Reviewed 28 December 2016 via mobile

The hotel looks old since it built in 1995. many window glass infront of lobby upper side looks unclear. Their elevators were old even it almost gave us an accident when it suddenly stopped at 6th floor from 14th floor. We also experienced many bang bang sound and also did a little earth quake in our room when we stayed...

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1Thank DolphinLivina
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, First of all, we regret that we were not able to fulfill your expectations and we would like to offer our most sincere apologies for the inconveniences caused. We apologize for any negative experience you've had with our elevators, although we are not able to find any issue regarding the situation mentioned. We will ensure the elevators...

Reviewed 25 December 2016

I spent 2 nights for my business trip. My company has a meeting here. The meeting room was very nice. The hotel like a gem in central Jakarta, located at quiet area, but very convenient, easy to walk (about 3 minutes) to big shopping mall. The room is big, comfortable. For dinner i ordered room service, the foods came fast,...

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Helpful?
1Thank VictoriaJames14
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best way we can. If you’re traveling to our area again soon, do not to hesitate to call us. Thank you for your support and we look forward to your next visit. Yours Sincerely General Manager

Reviewed 18 December 2016

Last year, we spent 4 nights during christmas time at this hotel . We had a great stay with a beautiful X-mas dinner, firework … This year, my wife need to visit the relatives so we decide come back earlier. The hotel give us the best treat as usual. I still remember, last year they had a Tallest Croquembouche christmas...

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Helpful?
1Thank SolomonEmma
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Thank you for all of your positive comments. I am so glad to hear that you and your family enjoyed your stay with us! I am very pleased to hear that our staff made your stay pleasant, as this is such an important element for us. Your comment on the food is well received and I have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to The Park Lane Jakarta.If you truly appreciate the warmth of a sincere welcome, plus a comfortable room and quality service delivered professionally by friendly, smiling staff, then The Park Lane Jakarta is the place for your stay in the capital.The hotel is located adjacent to one side of the city's "Golden Triangle" central business district, the main business district of Jalan HR Rasuna Said and within a walking distance to superblock Kota Kasablanka Shopping Mall. Easy access from Soekarno-Hatta International Airport, it is only a 40-minute drive to reach the hotel. Hotel Map All of the hotel's 280 rooms, including 36 long-stay residences, are equipped with wired & wifi high-speed internet access.The Park Lane Jakarta is the first five star certified Eco Hotel in Indonesia. ... more   less 

Additional Information about The Park Lane Jakarta

Address: Kav 18 Kuningan Jln. Casablanca, Jakarta 12870, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $94 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Park Lane Jakarta 4.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
The Park Lane Jakarta Hotel Jakarta
Park Lane Hotel Jakarta
Park Lane Jakarta
Hotel Style:
#19 Business Hotel in Jakarta
#23 Spa Hotel in Jakarta
#34 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Park Lane Jakarta staff and other travellers.
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Questions? Get answers from The Park Lane Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Generaly it's good to stay for very fare price”
 of 5 bubbles X7623QJalib, 13 Feb 2017 | Read review
“city view room is the best”
 of 5 bubbles hbcity1983, 1 Feb 2017 | Read review
“Road noise can be heard. Ask for rooms away from the street.”
 of 5 bubbles F356KBrichardg, 18 Nov 2016 | Read review
“choose rooms at the backsite of the hotel are quiter .......”
 of 5 bubbles Erlan2013, 9 Nov 2016 | Read review
“City views is great”
 of 5 bubbles Andronikos91, 19 Oct 2016 | Read review
5 of 5