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The Sultan Hotel & Residence Jakarta

747 reviews
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Traveller (465)
Room & Suite (396)
Dining (82)
Overview
  • Excellent23%
  • Very good41%
  • Average25%
  • Poor9%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.5 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (747)Write a Review
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Traveller rating
119
191
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55
12
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119
191
129
55
12
Show reviews that mention
All reviewsexecutive floorattending a conferenceunderground tunneltennis courtsgelora bung karnobusiness tripgrand deluxeunder renovationhotel guestsswimming poolpleasant stayrooms are largejapanese restaurantbreakfast buffetlate checkspecial thanksshopping mall
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1 - 5 of 506 reviews
Reviewed 2 days ago

Located near the convention centre of Jakarta, this hotel is very luxurious with excellent service. The rooms are spacious and clean. Well situated in the Business Centre of Jakarta. It has a few different good restaurants.

Thank John E
A TripAdvisor Member
21
Reviewed 2 weeks ago via mobile

My family and I stayed with the Hotel Sultan for a year in the Lanai Floor. the hotel comes with spacious room , green environment together with many tennis courts available for guests , gym, swimming pool. We are spoiled with the many choices of...More

Thank A TripAdvisor Member
Reviewed 3 weeks ago

Really nice hotel with a beautiful view, excellent breakfast and super polite staff ready to help. Centrally located can assist in the bad traffic of Jakarta. Getting a taxi during business hours should be improved. I will definitely go againMore

Thank Christos E
Response from Singgasana H, General Manager at The Sultan Hotel & Residence JakartaResponded 3 weeks ago

Dear Christos E Thank you for taking the time and trouble to review The Sultan Hotel & Residence following your recent stay with us. I was delighted to learn that you enjoyed your stay with us and I have shared your kind comments with all...More

Reviewed 31 December 2017 via mobile

We spent new year eve in the hotel with short notice and the staff was very helpfull. Thank you for mas Tanto for making our plan become great. Our kids enjoy the room although the swimming pool is average due to renovation and we are...More

Thank Victor B
Response from Singgasana H, General Manager at The Sultan Hotel & Residence JakartaResponded 3 weeks ago

Dear Victor B Thank you for taking the time and trouble to review The Sultan Hotel & Residence Jakarta following your stay over New Years Eve with us. I was delighted to learn that overall you enjoyed your stay with us and have shared your...More

Reviewed 30 December 2017 via mobile

Very clean , nice view from room, Thank you for free complete mini bar and delicious breakfast, nicely staff, recommend for family gateway. And also dont forget to selfie or wefie at red cambride jakarta feel like at BaliMore

Thank Windy A
Response from Singgasana H, General Manager at The Sultan Hotel & Residence JakartaResponded 3 weeks ago

Dear Windy A. Thank you for taking the time and the trouble to review The Sultan Hotel & Residences following your recent stay with us. I was delighted to learn that you enjoyed your stay with us and will share your kind comments with all...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$76 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Spa Hotel in Jakarta
#58 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$76 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Spa Hotel in Jakarta
#58 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (465)
Room & Suite (396)
Dining (82)
Pool & Beach (42)
Amenities (52)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Helenahelenah
28 March 2017|
AnswerShow all 4 answers
Response from Christian B | Reviewed this property |
I think yes but I don't know because we move with taxi driver
0
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usefultipsandadvice
1 July 2016|
Answer
Response from Semara2014 | Reviewed this property |
They provide free wi-fi and also chargeable internet access in the room for a better connection. yes, the respond for any inquiry is a bit slow from them, I must admit. Hope it helps Gus
1
Vote
usefultipsandadvice
1 July 2016|
AnswerShow all 6 answers
Response from SultanH0TEL | Property representative |
Dear Sir/ Madame, Thank you for your time to write this question in Tripadvisor. To answer your question, yes it is including. Our room rate includes breakfast and also high speed internet. Hope you will have a great stay... More
1
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12
Room Tips
"Stay at the Garden Wing as the rooms are newer. The Lagoon Wing is older and due for renovation."
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"Staying further up might be convenient"
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"I took the room I was given. Sorry. No complaints."
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"Always booked at Grand Deluxe above (new tower)"
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