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The Sultan Hotel & Residence Jakarta

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Traveller (489)
Room & Suite (405)
Dining (82)
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Overview
  • Excellent24%
  • Very good41%
  • Average25%
  • Poor8%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (775)
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127
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139
55
12
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All reviewsexecutive floorexhibition centreattending a conferenceunderground tunneltennis courtsgelora bung karnogrand deluxesenayan areaunder renovationswimming poolhotel guestsspacious roommini barjogging trackpleasant stayjapanese restaurantlate check
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11 - 15 of 527 reviews
Reviewed March 14, 2018 via mobile

Spending our honeymoon in The Sultan Hotel Jakarta is really memorable since they prepare well our honeymoon. Thank you for reception and room boy who prepare our room is really cool. Definitely will come back to see enjoy stay in The Sultan Hotel. Thank you...More

Thank yanzmar
Response from Singgasana H, General Manager at The Sultan Hotel & Residence JakartaResponded March 25, 2018

Dear yanzmar Thank you for taking the time and trouble to complete a review following your recent stay at The Sultan Hotel & Residence Jakarta. I was delighted to learn that you had an enjoyable honeymoon stay with us -it is always nice to receive...More

Reviewed March 12, 2018

It's good place, i like the room, i like the breakfast because they have a lot of varians. But one thing that i don't like is the swimming pool, because this '5 stars' hotel doesn't have it own swimming pool, you have to walk to...More

Thank Hazmanian G
Response from Singgasana H, General Manager at The Sultan Hotel & Residence JakartaResponded March 25, 2018

Dear Hazmanian G Thank you for taking the time and trouble to complete a review following your recent stay with us at The Sultan Hotel & Residences Jakarta. I was delighted to learn that you liked your guestroom and the variety of food served at...More

Reviewed March 12, 2018

I stayed just 1night in this hotel for business. It is at good location that is center of Jakarta. All crews served very good service during staying. but..... if you stay in this you understand what I say... Actually I think this hotel is too...More

Thank Dave O
Response from Singgasana H, General Manager at The Sultan Hotel & Residence JakartaResponded March 25, 2018

Dear Dave O Thank you for taking the time and trouble to complete a guest review following your recent stay with us. I was delighted to learn that you enjoyed our central location and the service provided by our team members as well as our...More

Reviewed March 12, 2018 via mobile

Front Office, room maid and restaurant staff is great, I enjoy staying in The Sultan Hotel & Residence Jakarta! Keep up the good work! I always have a good sleep and good breakfast food is delicious ! Thank you so muchMore

Thank Pieter Y
Response from Singgasana H, General Manager at The Sultan Hotel & Residence JakartaResponded March 12, 2018

Dear Pieter Y Thank you for taking the time and trouble to complete a guest review following your recent stay with us. I was delighted to read your kind comments and have shared with all the team here. We are all looking forward to welcoming...More

Reviewed March 12, 2018 via mobile

The Sultan is a 5-star old hotel, this hotel should do renovate so the sultan can compete with the new 5-star hotel in Jakarta. However, when you entering the lobby you can feel Indonesia Culture with all the ornament and the atmosphere of Java which...More

Thank upikfaizah
Response from Singgasana H, General Manager at The Sultan Hotel & Residence JakartaResponded March 12, 2018

Dear upikfaizah Thank you for taking the time and trouble to complete a review of our Hotel following your recent stay with us. I appreciate your comments regarding refurbishment and indeed one wing of the Hotel ( The Main Tower) is currently being renewed. I...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$69 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Spa Hotel in Jakarta
#65 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$69 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Spa Hotel in Jakarta
#65 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (489)
Room & Suite (405)
Dining (82)
Pool & Beach (43)
Amenities (52)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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Helenahelenah
March 28, 2017|
AnswerShow all 4 answers
Response from Christian B | Reviewed this property |
I think yes but I don't know because we move with taxi driver
0
Votes
Google Translation
usefultipsandadvice
July 1, 2016|
Answer
Response from Semara2014 | Reviewed this property |
They provide free wi-fi and also chargeable internet access in the room for a better connection. yes, the respond for any inquiry is a bit slow from them, I must admit. Hope it helps Gus
1
Vote
usefultipsandadvice
July 1, 2016|
AnswerShow all 6 answers
Response from SultanH0TEL | Property representative |
Dear Sir/ Madame, Thank you for your time to write this question in Tripadvisor. To answer your question, yes it is including. Our room rate includes breakfast and also high speed internet. Hope you will have a great stay... More
1
Vote
Room Tips
"quiet rooms, close to the central places"
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"Stay at the Garden Wing as the rooms are newer. The Lagoon Wing is older and due for renovation."
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"Staying further up might be convenient"
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"I took the room I was given. Sorry. No complaints."
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