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Grand Hyatt Jakarta

Hyatt.comUS$180*
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#16 of 463 Hotels in Jakarta
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Grand Hyatt Jakarta
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994 Reviews from our TripAdvisor Community

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Showing 847: English reviews
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Jakarta, Indonesia
Reviewed yesterday NEWvia mobile

I do love this hotel because they gave special attention to kid and baby. You can request special toiletries for your kids and baby. And I love their swimming pool, it's like an oasis in the middle of town. You can choose room with city view, so you can see the icon of Jakarta, bunderan HI. They have spacious room...

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Helpful?
Thank Trisitrisi
Reviewed 2 days ago NEW

Bad experience during this trip. ISues were with staff, chef, reception, phone, basine. Not expected all these in this way, but this was what I faced during my this trip. It was a bit disappointing stay at the hotel.

Review collected in partnership with Hyatt Hotels
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Thank subhashchandra2017
Brisbane, Australia
Reviewed 2 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank D4593FNbenjaminh
Jakarta, Indonesia
Reviewed 5 days ago NEW

Stayed here as a weekend getaway. The staff there welcomed quite well even though at that time I came only using t-shirts and backpack among the other guests who were dressed pretty neat. I stayed on the 10th floor with a view towards the Bundaran HI. The view is quite interesting especially during the night, unfortunately the window glass of...

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Thank Ang Leonard A
Jakarta, Indonesia
Reviewed 6 days ago NEW

Stayed here over Mother's Day weekend with my family. Was treated to many small surprises such as a room upgrade and a box of chocolates in our room. The next day Hyatt staff came around with a bouquet of tulips and a pink cupcake for me! We are very loyal Hyatt fans and have stayed in many hyatts around the...

Review collected in partnership with Hyatt Hotels
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Thank Z4752CGemilyt
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you very much for your generous comments and kind referral of our hotel. We are really glad to hear that you had a great stay at Grand Hyatt Jakarta on Mother's day. Your kind compliments regarding our club room, breakfast, locations and friendly staff were much appreciated. It's truly what we strive for! We look forward to...

Sydney, Australia
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank taniac187
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Mangalore, India
Reviewed 2 weeks ago

Grand Hyatt Jakarta is located at a busy corner in the city, right next to a mall, however the taxis know how to avoid the traffic jams and they just drive through the mall entry and exit to reach the closest hotel entrance. We were given a room on the 10th floor with a view of the pool. Rooms are...

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Helpful?
Thank MAPai
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta. We truly appreciate your feedback and you taking the time to share this with us. We were delighted to read that you enjoyed your stay and that our hotel facilities and services are recognised and appreciated. We look forward to being of service to you again in the future....

Hamburg, Germany
Reviewed 3 weeks ago via mobile

It is well maintained hotel in a very central area amongst shopping Malls.The hotel is connected to an upmarket mall.Plenty of stores and restaurants . Plenty of taxis at the lobby . Good wifi. Did not have a chance to try the breakfast . Tight security but friendly staff throughout the hotel. Rooms are huge and bathrobes and toiletries are...

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Helpful?
Thank andreapaul232016
Grand_Hyatt_Jakarta, Public Relations Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for taking the time to post your review on TripAdvisor and for choosing Grand Hyatt Jakarta for your stay. We are glad that you enjoyed your stay. We truly appreciate your kind compliment about our hotel facilities. We hope you will have the opportunity to try our breakfast offerings in your next visit. Thank you for...

Jakarta, Indonesia
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank 711hyuns
Grand_Hyatt_Jakarta, Public Relations Manager at Grand Hyatt Jakarta, responded to this review

Shah Alam
Reviewed 4 weeks ago

Cleanliness in Japanese restaurant was not properly maintained. The Club room facilities were no difference from normal floor room, for the extra rate paid, not worth it. The food provided at club lounge was not in good range and quality.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Weng L
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you very much for your valuable feedback about Grand Hyatt Jakarta. Please accept our sincerest apologies for the unsatisfactory experience when dining at our restaurant during your last visit. Your remark about the restaurant cleanliness has been shared with our F&B team. We have also taken note of your comment regarding our Grand Club lounge food variety...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
C's Steak and Seafood Restaurant
C's Steak and Seafood Restaurant
Cuisines: Seafood, Steakhouse
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. In keeping with the ever-changing needs and lifestyles of the present day global travellers, Fountain Lounge is about to embark on a complete renovation project on 15 April 2017 and is scheduled to open in the month of June 2017. To ensure your comfortable stay and convenience, we have adjusted the opening hours of burgundy and C’s Steak and Seafood restaurant. ... more   less 

Additional Information about Grand Hyatt Jakarta

Address: Jl. M H Thamrin Kav 28-30, Jakarta 10350, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: $206 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt
Hotel Style:
#4 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#12 Business Hotel in Jakarta
#15 Luxury Hotel in Jakarta
#15 Spa Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Jakarta staff and other travellers.
6 questions
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23 days ago
Brisbane, Australia
9 months ago
jakarta

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Questions? Get answers from Grand Hyatt Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher floor facing to Bundaran HI”
angleonarda, 22 May 2017 | Read review
“Rooms facing the pool would be quieter”
MAPai, 8 May 2017 | Read review
“Request high floor, Monument side room”
  • View from room on monument side
pacers777, 2 Apr 2017 | Read review
“One away from the MRT projects”
glnomad, 9 Mar 2017 | Read review
“don't ever to wear your so so clothes if you want to get a more friendly staff. *seriously”
aristosagita, 22 Feb 2017 | Read review
5 of 5
Hyatt.com
US$180* /night
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PricelineUS$180
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Prices are for 1 room, 2 adults
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