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Grand Hyatt Jakarta

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#11 of 441 Hotels in Jakarta
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870 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Jakarta
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Showing 743: English reviews
Reviewed 2 weeks ago

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Helpful?
Thank 317trib
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Singapore, Singapore
Reviewed 3 weeks ago via mobile

Very central, great rooms, food and service. All the speciality restaurants serve amazing food, especially the Japanese restaurant. The dinner buffet at the main restaurant needs more work, breakfast selection is perfectly fine. The bar / lounge definitely needs a non-smoking section. The hotel is connected to an excellent mall which also has some very good restaurants and loads of...

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Helpful?
Thank Vdvir
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta on Tripadvisor. We appreciate your generous comments regarding our hotel’s location, guestroom, variety of foods in Sumire Japanese Restaurant and service. We have taken notes on your highlights about our breakfast selections and dinner buffet in our restaurant. We ensure that it will be communicated directly to the respective...

Singapore, Singapore
Reviewed 3 weeks ago

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Helpful?
Thank ErnestCustodio
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Bali, Indonesia
Reviewed 3 weeks ago

Hotel very clean, quiet room. Staff very welcoming and helpful. A plus is the pool area, with its restaurant and bar, their waiters are very lovely. The hotel is connected to a shopping mall and accros the street there is another very big one with a lot of food choice as well as shops. I highly recommend for business travel...

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Helpful?
Thank marine711
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta on Tripadvisor. We are delighted to hear that you enjoyed your stay at Grand Hyatt Jakarta. Your generous feedbacks about our hotel’s guestroom, attentive associates, swimming pool and Seafood Terrace and hotel’s location are much appreciated. We look forward to be in your service again when you visit Grand...

Istanbul, Turkey
Reviewed 3 weeks ago

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Helpful?
Thank Chris R
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Jakarta
Reviewed 4 weeks ago

Good location. Pleasant staff. Rooms spacious, not so comfortable beds and no latex pillow available. Overall a good 5 star hotel. Mayneed some renovation fir rooms and lobby. good and helpful staff .

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Helpful?
Thank Dunlopillo
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta on Tripadvisor. We appreciate your generous comment regarding our hotel’s location, attentive associates, and guestroom. We have taken notes on your highlights about our hotel. We ensure that your highlights will be communicated directly to the respective department. Once again, thank you for your review and constructive input for...

Racine, United States
Reviewed 4 weeks ago

This hotel is tired and in need of serious updates. The elevators only 2 of them work. The rooms are tired and the air vents must have mold and mildew as my room smelled bad. Also lots of weddings held here so very loud. And every weekend outside in the circle there are loud bands that starts at 6 am....

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Helpful?
Thank Kelly S
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you very much for sharing your feedback regarding you recent stay. We have also taken note of your feedback regarding our guestrooms. You will be pleased to know that the hotel regularly plans refurbishment of selected areas and it remains a key focus of our commitment to guests in providing new and exciting experiences. Please be assured...

Brisbane, Australia
Reviewed 31 October 2016

everything went to plan...... excellent staff free wifi and very good restuarants... down stairs very large mall with a good selection of shops with a liquor shop... the staff were very helpful.... highly recomened...

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Helpful?
Thank petercooper35
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for writing a generous review about Grand Hyatt Jakarta on Tripadvisor! We highly appreciate your comments about our attentive associates, internet connections, restaurants and hotel’s location which is adjacent to shopping centre. We look forward for welcoming you back at Grand Hyatt Jakarta! Warm regards, The Grand Hyatt Jakarta Management Team

Singapore, Singapore
Reviewed 31 October 2016

I often stay at Hyatt hotels everywhere in the world and so far I have never been disappointed at all. This one is no exception, the hall is amazingly beautiful and luxurious, there is always someone at the door opening it for you with a big smile and welcome, I really liked the staff there. As a diamond member, I...

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Helpful?
Thank lumpy1092
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for writing a generous review about Grand Hyatt Jakarta on Tripadvisor! We are pleased to receive your generous comments about our hotel especially about our Grand Lobby with our attentive staffs who welcomed you to our hotel. We also appreciate your comments regarding our guest room and service at Grand Club that already offered you with...

Jakarta, Indonesia
Reviewed 31 October 2016

Not that cool the AC and also a bit dirty inside the toilet. There were dirty tissue left out. Great location and convenience and connecting to plaza indonesia shopping mall and just opposite grand indonesia mall

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Helpful?
Thank Steven G
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for writing a review about Grand Hyatt Jakarta on Tripadvisor! Your comment about our hotel’s location that is adjacent to the shopping centre is much appreciated. However, we have taken notes about your highlighted concerns of our AC and cleanliness of our toilet. We ensure your comments will be directed to our respective department, hence it...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. ... more   less 

Additional Information about Grand Hyatt Jakarta

Address: Jl. M H Thamrin Kav 28-30, Jakarta 10230, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: $253 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt
Hotel Style:
#4 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#10 Spa Hotel in Jakarta
#11 Luxury Hotel in Jakarta
#12 Business Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Jakarta staff and other travellers.
5 questions
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Questions? Get answers from Grand Hyatt Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get the 21st Club floor with an executive lounge breakfast on the22 floor - you wont forget the view..”
 of 5 bubbles senajl, 23 Nov 2016 | Read review
“good size rooms”
 of 5 bubbles petercooper35, 31 Oct 2016 | Read review
“ask for the view of the round about”
 of 5 bubbles lisawhite181, 19 Sep 2016 | Read review
“6th floor above so you can see Jakarta sky :)”
 of 5 bubbles reen007KL, 4 Sep 2016 | Read review
“Get one with access to the continental lounge.”
 of 5 bubbles carloT2616PJ, 22 Aug 2016 | Read review
5 of 5
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