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Grand Hyatt Jakarta

Booking.comUS$170*
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#15 of 461 Hotels in Jakarta
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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981 Reviews from our TripAdvisor Community

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Atlanta, Georgia
Reviewed 19 June 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank epinorth
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Sydney, Australia
Reviewed 18 June 2016 via mobile

Really nice rooms and the shower was so good was lucky had room at end of the hallway. They are renovating the elevators but the wait was pretty good. Internet speeds were excellent. Breakfast buffet was acceptable and service from the desk staff was second to none

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Helpful?
Thank aussiekiwi_boy
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your kind positive review about our hotel on TripAdvisor! We are delighted to know that you had a pleasant stay in Grand Hyatt Jakarta. Your comments about our hotel’s guest room, facilities, variety of foods and attentive associates are much appreciated We are looking forward to welcoming you back at Grand Hyatt Jakarta! Warm regards,...

Reviewed 13 June 2016 via mobile

We chose to stay on the Elite Club floor with great butler service and private dining and bar area for breakfast and evening high tea. The atmodphere here is really exclusive as we check in and out on our room floor. The staff attached to this floor are really attentive, friendly, polite and professional in carrying out their duties. The...

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Helpful?
Thank Abdul Karim B
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your kind review on TripAdvisor! Your comments about our hotel’s guestroom, attentive associates, food & beverages, and the facility are much appreciated! It’s always great to hear about such positive feedback and guest satisfaction, it is truly what we strive for. I will make sure that your encouraging feedback is communicated throughout the hotel. We...

Jakarta, Indonesia
Reviewed 12 June 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Gi Yoo D
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Singapore, Singapore
Reviewed 8 June 2016

High Security Hotel. So it can get busy at the scanners if a large group arrives. Rooms are large, walk-in wardrobe, next to a Mall (Attached). Get a least two room cards if you need to move between floors (Friends or family), the lift only allows you to go to your floor.

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Helpful?
Thank imgod2
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for writing the positive review about Grand Hyatt Jakarta on TripAdvisor! We highly appreciate your comments about our hotel's security, guestroom and hotel's location. We look forward to welcoming you back soon at Grand Hyatt Jakarta. Warm regards, The Grand Hyatt Jakarta Management Team

Dubai
Reviewed 7 June 2016

I stay four nights in Grand Hyatt Jakarta, a five star hotel located in central Jakarta, and really enjoyed it. Here is why. - Service is very professional (welcoming, concierge, cleaning, fitness staff or butler) - Location is excellent with big mall adjacent to the hotel - Amenties are excellent (pool is big, WIFI is free and quick, fitness and...

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Helpful?
Thank Lugano22
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your generous review about Grand Hyatt Jakarta. We truly appreciate your comments about our service and staff, location, amenities and rooms. Thank you so much for your recommendation. We look forward to welcome you back again soon. Warm regards, The Grand Hyatt Jakarta Management Team

Jakarta, Indonesia
Reviewed 7 June 2016
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Helpful?
Thank Jktmale
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review
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Bandung
Reviewed 6 June 2016
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Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Hendra D
Reviewed 6 June 2016 via mobile

We came to Jakarta for holiday and it was during Ramadhan month which starts today. We suddenly decided to book here for breaking our fast. It was the best choice ever. For an affordable price, we tasted variety foods and we are lucky because it was Turkish Cuisine throughout Ramadhan. The staffs were great, not to mention the handsome chef...

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Helpful?
Thank Zaharah K
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for your generous review. We are glad to hear that you enjoy your stay at Grand Hyatt Jakarta, especially for your Ramadan day and break fasting moment with our Turkish cuisine at Grand Café. We look forward to welcome you back again in your next visit to Jakarta. Warm regards, The Grand Hyatt Jakarta Management Team

Kuala Lumpur
Reviewed 6 June 2016 via mobile

I would say that the hotel great for business stays or anyone who wants 'premium vacation' in Jakarta. It is attached to Plaza Indonesia shopping centre which hosts premium brands. For me it is also convenient to catch local food without venture out far as the food court of Plaza Indonesia (5th floor) has some excellent choices, and don't under...

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Thank unnatural2u
Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for writing the review about Grand Hyatt Jakarta on TripAdvisor. We are happy to hear that you have a great experience when staying at Grand Hyatt Jakarta, especially about our location, room service, and breakfast. Your feedback about our clock and music box is highly appreciated and has been discussed by our team. We look forward...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. In keeping with the ever-changing needs and lifestyles of the present day global travellers, Fountain Lounge is about to embark on a complete renovation project on 15 April 2017 and is scheduled to open in the month of June 2017. To ensure your comfortable stay and convenience, we have adjusted the opening hours of burgundy and C’s Steak and Seafood restaurant. ... more   less 

Additional Information about Grand Hyatt Jakarta

Address: Jl. M H Thamrin Kav 28-30, Jakarta 10350, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: $253 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Agoda, Hotwire, Hyatt Hotels Corporation, TripOnline SA, getaroom.com and HotelQuickly so you can book your Grand Hyatt Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt
Hotel Style:
#4 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#12 Business Hotel in Jakarta
#14 Spa Hotel in Jakarta
#15 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Jakarta staff and other travellers.
5 questions
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over a year ago
wonder_traveler7 Istanbul, Turkey Reviewed this property
Helpful answer
1
Vote
Not as helpful

Yes it is.. And it is quite fast compared to several other hotels.

over a year ago
Brisbane, Australia
8 months ago
chris_tiono87 Jakarta, Indonesia Reviewed this property
Helpful answer
0
Votes
Not as helpful

the fridge is stocked. but i recommend you to just buy it downstairs (the hotel is connected with a mall), and there is a supermarket called "food hall"

8 months ago
jakarta
55Ayman Cairo, Egypt Reviewed this property
Helpful answer
0
Votes
Not as helpful

most the area of pool is 150 cm depth

over a year ago
Northern VA
JaimitoCartero United States Reviewed this property
Helpful answer
0
Votes
Not as helpful

I have never found a self service hotel laundry anywhere in Indonesia, even if advertised.

over a year ago
8 months ago Google Translation
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Questions? Get answers from Grand Hyatt Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request high floor, Monument side room”
  • View from room on monument side
pacers777, 2 Apr 2017 | Read review
“One away from the MRT projects”
glnomad, 9 Mar 2017 | Read review
“don't ever to wear your so so clothes if you want to get a more friendly staff. *seriously”
aristosagita, 22 Feb 2017 | Read review
“As for a room with garden view and avoid Sunday am noise.”
567rodrigoc, 3 Feb 2017 | Read review
“great room”
jakaumbaran, 30 Jan 2017 | Read review
5 of 5
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US$170* /night
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Prices are for 1 room, 2 adults
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