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Grand Hyatt Jakarta

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Traveller (675)
Room & Suite (364)
Dining (121)
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Overview
  • Excellent59%
  • Very good32%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“grand cafe”(39 reviews)
“fountain lounge”(15 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,195)
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231 - 235 of 1,028 reviews
Reviewed 1 March 2017 via mobile

we coming here for lunch with or big family. all staff was amazing they welcomed us so warmly. for the buffet they have so many variations of food. iconic and still great. pastry is nice. dessert was great. maincourse all was goodMore

Thank flaviamelissa
Response from Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt JakartaResponded 2 March 2017

Dear Reviewer, Thank you for sharing a review about Grand Hyatt Jakarta on TripAdvisor. We are glad to hear that you enjoyed your lunch with us, especially because of our staffs and variations of food on the buffet. We look forward to welcome you back...More

Reviewed 26 February 2017

Dear Mr Peter Stettler; Pak Yakin; Bu Monica and Others; thank you for Excellent; Friendly and warm service. Thks to Ms Sari (Sumire Japanese Rest); Mas Fadjri (housekeeping); Mas Ray (Recept dept); Ms Yenny (Laundry Dept) and others for kind attention. Keep It Up; Success...More

Review collected in partnership with Hyatt Hotels
Thank 400said
Response from Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt JakartaResponded 28 February 2017

Dear Reviewer, Thank you for your review about Grand Hyatt Jakarta on TripAdvisor. We are pleased to hear that you enjoyed your stay here and that you found the customer service provided by our associates to your satisfaction. Thank you again for your feedback and...More

Reviewed 24 February 2017

I didn't like how the room smells when you come in. Most 5-star hotel rooms smells clean as you enter and for my experience it smelled like a damp laundry that wasn't washed properly. Maybe I was comparing it to Mandarin Hotel next door where...More

Review collected in partnership with Hyatt Hotels
Thank Mary Anne Patri... M
Response from Grand_Hyatt_Jakarta, Public Relations Manager at Grand Hyatt JakartaResponded 10 May 2017

Dear Reviewer, Thank you to share your feedback about your stay at Grand Hyatt Jakarta. We are very concerned to hear that you experienced bad smells in your room and please accept our apologies for your experience. The rooms undergo frequent preventive maintenance each year,...More

Reviewed 23 February 2017

If you go to Jakarta for business purposes or apparently for shopping, this is the place you have to stay at. Perfect location in central, Plaza Indonesia just below your hotel as well as Grand Indonesia just across the road. It has all facilities for...More

Thank AdigunaKusuma
Response from Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt JakartaResponded 23 February 2017

Dear Reviewer, Thank you very much for taking time to share a review during your stay at Grand Hyatt Jakarta. We are delighted to read that you enjoy your stay here and you found that our location and facilities were satisfying. Thank you again for...More

Reviewed 22 February 2017

well, i actually don't want to leave this hotel, the atmoshpere is so relaxing in the middle of a very crowd town. the japanese foods are so good, absolutely a luxury hotel that worth to stay! but one thing i don't like the most is...More

Thank aristosagita
Response from Grand_Hyatt_Jakarta, Marketing Communications Manager at Grand Hyatt JakartaResponded 23 February 2017

Dear Reviewer, Thank you for sharing such a generous review about Grand Hyatt Jakarta on TripAdvisor. We highly appreciate your comments regarding the luxury atmosphere around the hotel and about our Japanese restaurant. Please accept our sincerest apology for the unfortunate attitude and performance on...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$177 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#12 Business Hotel in Jakarta
#27 Spa Hotel in Jakarta
#33 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$177 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#12 Business Hotel in Jakarta
#27 Spa Hotel in Jakarta
#33 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (675)
Room & Suite (364)
Dining (121)
Pool & Beach (68)
Business Centre & Event Rooms (18)
Amenities (18)
Family and Play Areas (1)
Questions & Answers
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Moutaz J
July 15, 2017|
Answer
Response from Polar773 | Reviewed this property |
Approx 20usd per person.
1
Vote
A F
May 3, 2017|
AnswerShow all 4 answers
Response from lance r |
the burgundy bar and lounge is a smoking area
1
Vote
Room Tips
"high floor, overlooking the fountain"
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"Don't waste your money on a club room -- no benefit."
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"As noted above, the front has a good city view, but light sleepers should be aware of emergency vehicle noise."
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"Get the room with the view of the roundabout"
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