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Crowne Plaza Hotel Jakarta

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Crowne Plaza Hotel Jakarta
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513 Reviews from our TripAdvisor Community

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Showing 358: English reviews
Reviewed 6 days ago NEW

Was in Jakarta for a Music Festival but unfortunately fell ill on day 2 from partying too hard! The staff were understanding and sent up as much bottles of water as I needed! The Japanese restaurant in the lobby is amazing (I was told the chef and the ingredients were flown in from kyoto) and the Morrocan cuisine is a...

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Helpful?
Thank Sarah N
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Sarah N, Thank you for your 5 stars review of our hotel. We are thrilled to read that you really enjoyed your stay with us. It is always delightful to know that our overall services helped create a special and enjoyable stay for our guests. Your satisfaction is what motivates us to continue providing seamless service to all our...

Reviewed 3 weeks ago

Clean rooms, good service but the entire building is very old. The Japanese restaurant offers very good Japanese food at good value. Mostly Japanese patrons which says a lot about the quality of the Japanese food. Highly recommended. Only issue I have is that the entire restaurant is smoking, no non-smoking areas.

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Helpful?
Thank Yoke T
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Yoke T, Thank you for writing review of your stay experience. It was certainly pleased to learn that you were satisfied with your stay and appreciate our staff service. In our commitment to meet guest satisfaction, I am also pleased to inform you that we are currently renovating our guestroom in stages and expect to have renovated guestrooms in...

Indonesia
Reviewed 3 weeks ago via mobile

Stay 1 night Room 525 Rate US$86/night incl breakfast Good things: - Huge & neat room - Good amenities - Quick check in & out - Friendly staff - Various breakfast - Full carpet room - Aircon worked well - Huge bed (180x200) - Great TV cable with lot of channels - Huge bathtub Bad things: - No swimming pool,...

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Helpful?
Thank ayirlangga
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear ayirlangga, Thank you for taking the time to write review of our hotel. I regret to learn that you did not satisfy with your stay due to room condition and certain facilities in our hotel. Rest assured that some of the issues have been resolved by our Engineering Manager immediately while issues related to room condition will be looked...

Jakarta, Indonesia
Reviewed 3 weeks ago

Great location. Great spacious room, great service and they have a wide varieties of food in their restaurant. The view is very good as it overlook Jakarta's traffic. Great value for money and they have a mall close by which is never a bad thing.

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Helpful?
Thank wiradinata29
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear wiradinata29, Thank you for your perfect review of our hotel. We are very pleased that you were satisfied with your stay. It is always a delightful to know that our product and services create a special and enjoyable stay for our guests. Your satisfaction is what motivates us to continue providing seamless service to all our guests. We appreciate...

Singapore
Reviewed 5 weeks ago

Was there during my brother's wedding reception & staying for the weekend. The staff are friendly very helpful and extremely polite. The rooms are pretty big and comfortable. The overall newly renovated room is clean and upscale. Too bad the swimming pool was under renovation during our visit.

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Helpful?
Thank oween
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Oween, Thank you for posting review of your recent stay. I am pleased to learn that you enjoyed your stay with us despite of unavailability of swimming pool. It is always delightful to know that our overall services helped create a special and enjoyable stay for our guests. Your satisfaction is what motivates us to continue providing seamless service...

Hong Kong
Reviewed 10 December 2016 via mobile

My team and I stayed there for 3 nights 4 days. Reception staff was courteous. Although the hotel is old and outdated in design, the comfort of the bed (hard mattress & huge size) gave me good rest which is unusual when I travel. The Japanese restaurant was a disappointment eg a stable good like Gado Gado was below par...

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Helpful?
Thank Amy Y
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Amy Y, Thank you for giving a review of our hotel. We are pleased to learn that you enjoyed our comfortable bed size and good front desk staff service throughout the stay. However, we regret to learn that you were disappointed with your stay due to the Japanese restaurant. Please accept our sincere apology for the inconvenience. As for...

Japan
Reviewed 1 December 2016

I'm come back to Jakarta.Friendly staff, Good service, big room, big bed , Near mall , Many acses transportation. Old Hotel but I'm like for the staff .I'm Happy stay at Crowne Plaza Jakarta. When I Check in the staff give me good Room

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Helpful?
Thank migitayukinori01
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear migitayukinori01, Thank you for your excellent review of our hotel. I am pleased to welcome you back in our hotel. We are thrilled to read that you really enjoyed your stay with us. It is always delightful to know that our staff helped create a special and memorable stay for our guests. Your satisfaction is what motivates us to...

Jakarta, Indonesia
Reviewed 28 November 2016 via mobile

I was stay on oct-2016 The hotel atmosphere is very calm and quiet (i love it) the staff is very friendly and very polite to me.. excellent service at the restaurant beranda. The breakfast food was very delicious and have many variation.

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Helpful?
Thank don_limano
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear don_limano, Thank you very much for giving an excellent review of our hotel. We are pleased to hear that you enjoyed the hotel atmosphere during your stay at our hotel. Your compliment regarding our staff service and food variety are much appreciated. Guest satisfaction is what motivates us to continue providing seamless service to all our guests. Thank you...

Kuala Lumpur, Malaysia
Reviewed 20 November 2016

I've been staying at this hotel on my visits to Jakarta since 2008. Unfortunately I don't believe it now meets the Crowne Plazza status level. There has been little change to the hotel since my very first visit, with the exception of there no longer been a swimming pool or night club. The executive lounge has limited choice of beverages,...

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Helpful?
Thank industrial-gypsie
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear industrial-gypsie, Thank you for taking the time to give a review of our hotel and also for your loyalty to our hotel since 2008. We are truly honored for your recognition toward our staff service and also to be your preferred hotel when you traveled to Jakarta. I regret to learn that you were disappointed with your stay due...

Dhaka City, Bangladesh
Reviewed 12 November 2016 via mobile

A really huge and nice hotel. Excellent staffs. Great rooms. Specially Mr. Rajiv and Ms. Marsha the duty manager was truly very helpful and kind in assisting and guiding. Felt a home away from home. Great breakfast , four restaurants, near by mall. All was great

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Helpful?
Thank Nemesis_zues
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Nemesis_zues, Thank you very much for giving an excellent review of our hotel. We are very pleased to hear all the compliments throughout the stay toward our staff service and hotel condition. Your valuable recognition towards Mr. Rajiv and Ms. Marsa's services is much appreciated and already being conveyed to them. Indeed, the hotel location is one of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Jakarta is a global business hotel that truly understands and fulfills the needs of the business traveller. The hotel has 357 spacious guestrooms and it is conveniently located in the "Golden Triangle" business disctrict, only 35 minutes by freeway to Soekarno Hatta International Airport. Near to the hotel are luxury shopping malls such as Plaza Senayan and Senayan City, as well as office complexes where multinational companies are located.Design to offer not just a comprehensive range of meeting services and in-room business facilities, the hotel also offers numerous leisure and entertainment options to reward you, the Business Executive, after a hard day's work. ... more   less 

Additional Information about Crowne Plaza Hotel Jakarta

Address: Jl. Gatot Subroto Kav 2-3, Jakarta 12930, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $116 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Jakarta 4.5*
Number of rooms: 357
Reservation Options:
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Also Known As:
Crowne Plaza Jakarta
Jakarta Crowne Plaza
Hotel Style:
#57 Spa Hotel in Jakarta
#74 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Jakarta staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Many acses to the join tour or bisnis”
 of 5 bubbles migitayukinori01, 1 Dec 2016 | Read review
“High floors have a nice view.”
 of 5 bubbles flaphoto, 13 Aug 2016 | Read review
“Room very big”
 of 5 bubbles migitayukinori01, 24 Jul 2016 | Read review
“The higher you go up, the better the room level.”
 of 5 bubbles tutyudhap, 3 Jun 2016 | Read review
“Better options nearby”
 of 5 bubbles alokw637, 7 Apr 2016 | Read review
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