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Mercure Jakarta Simatupang

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#32 of 450 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Mercure Jakarta Simatupang
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388 Reviews from our TripAdvisor Community

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Showing 290: English reviews
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Surabaya, Indonesia
Reviewed 5 days ago NEW

Mercure Simatupang located in the busy area, although too far to reach this hotel from central of Jakarta, this hotel is comfortable for us to stay. Staff is friendly, room is spacious and quite. Breakfast with many food variation and supported with delicious taste. Here is all my score: Location: 3/5 Service: 4/5 Room: 4/5 Breakfast food: 4/5 Sleep Quality:...

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Helpful?
Thank Timmy_Tjondro
Frankfurt, Germany
Reviewed 1 week ago

I've got upgraded into the next room category as an accorclub gold member. It was all perfect! Very nice room (unfortunately without bathtub, but its okay) with stunning view. Hotel staffs are all very kind, smiling and very helpful. My husband and me eat mostly at hotel restaurant aside the lobby, 1 time we had dinner at Karumba Rooftop Bar....

Review collected in partnership with Accorhotels.com
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Thank Salma S
Reviewed 1 week ago

If you're looking for a great hotel to stay while doing your business trip in Jakarta, I have three best reasons to recommend Mercure Jakarta Simatupang. First, this hotel located in the very strategic area in South Jakarta, you can find the nearest public area and offices around this hotel. You also canhave a cozy stay here and of course...

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Helpful?
Thank Ananda W
Singapore
Reviewed 2 weeks ago

The best thing is the proximity of the hotel to the offices in the Simatupang area, and minutes' walk to the Siloam Hospital. While the main road outside of the hotel is busy - it looks like a parking lot depending on the hour - the hotel staff proactively gets BlueBird taxis to be on standby for hotel guests which...

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Thank bruasbruas
Kudus, Indonesia
Reviewed 2 weeks ago

I had several time stay at this hotel during my business trip to Jakarta. I just feel comfort, cozy and good feeling inn this hotel. With quite atmosphere, good service, easy acces to my office, with goid taste of food and restaurant interior, always make me want to stay again in this hotel

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Helpful?
Thank hayatsaidg
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Hayatsaidg, We are very pleased to have your review on our TripAdvisor page and thank you so much for being one of our loyal guest in Mercure Jakarta Simatupang. Every day we strive to deliver the best service to our guests, should you have any other concern please do not hesitate to share with us so we could...

Reviewed 2 weeks ago via mobile

Nice breakfast, friendly staff, but my time stay if way very jam , hotel is good and clean , this view from my room , by that time is raining , will have buffet lunch , only not easy if you need for seven eleven , but ok drugstore in FO can get for small thing there sell it .

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Helpful?
Thank ayuleei
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Ms. Ayuleei, It is our privileged to have such an amazing review from the loyal Tripadvisor contributor, I will definitely share your comments with our team members and I am sure that this feedback will serve as an encouragement as we strive to continuously improve our guest experiences. Please let us know for any further assistance in the future...

Singapore, Singapore
Reviewed 2 weeks ago

Stay in hotel is comfortable. Friendly staff, nice breakfast and quick check in and check out. Rooms are small but comfortable. Wish that dinner menu had more selections. Nice coffee bar in reception area.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank rolf2607
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Ms. rolf2607, On behalf of all team members in Mercure Jakarta Simatupang, we would like to thank you for the great review on our Tripadvisor page. In regard to your concern for the dinner menu selection, our Chef has review and make sure the improvement on the food selection. Should have any other concern, please do not hesitate to...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

Did not book a room here, just picked Graffiti Restaurant as our dining option since it is pretty near to our residence. It's our first time in Mercure Simatupang, and one of the staff guided us to the resto and engaged very friendly conversations with us which was nice. The Graffiti Restaurant had very vibrant decor and an unusual artsy...

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Thank typicalgio
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Ms. Typicalgio, It is a great honor to have your amazing review on our Tripadvisor page, especially from one of the loyal contributor. We are glad that your visit was an enjoyable time for dining in our Graffiti Restaurant, your comments has been shared with the rest of the team members in order to encourage them to keep improving...

Odiham, United Kingdom
Reviewed 11 January 2017 via mobile

Opted for the Privilege room which was very pleasant. As others have said, the glass walled shower into the hotel room is an unusual feature but ok as travelling alone I guess. Staff were terrific, courteous, helpful and always smiling. Breakfast ok, western food limited in my view, particularly if you are a clerical s / fresh fruit merchant as...

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Thank CHD6265
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Ms. CHD6265, We are truly delighted to receive your great feedback regarding your stay at the Mercure Jakarta Simatupang. I will share your comments with our team and I am sure that this feedback will serve as an encouragement as we strive to continuously improve our guest experience. Thank you for sharing your experience, and please do not hesitate...

London, United Kingdom
Reviewed 11 January 2017

We found ourselves in this Mercure Hotel because my husband had been discharged from the nearby Siloam Hospita,l and we needed a place to stay while he continued out patient treatment following a strike and awaited his 'fit to fly' assessment for our return to England (that's another story!). The staff could not have been more accommodating and helpful -...

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Helpful?
Thank Yankee A
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mrs. Yankee A, We are very delighted to receive such a great score from one of the loyal contributor and thank you for the time you have spare to provide an amazing review for Mercure Jakarta Simatupang. Your feedback has been shared with the team members, which for sure will give them an encouragement to keep improving our guest...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting

Additional Information about Mercure Jakarta Simatupang

Address: Jl. R.A. Kartini No. 18 | Lebak Bulus, Jakarta 12440, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $66 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Jakarta Simatupang 4*
Number of rooms: 232
Reservation Options:
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Hotel Style:
#26 Business Hotel in Jakarta
#31 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Jakarta Simatupang staff and other travellers.
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Questions? Get answers from Mercure Jakarta Simatupang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just dont take a room at 14th floor, if in 15th any live music, its littlebit noisy at 14th floor”
 of 5 bubbles hayatsaidg, 8 Feb 2017 | Read review
“good view room”
 of 5 bubbles jakaumbaran, 5 Jan 2017 | Read review
“choose mid floor non smoking room”
 of 5 bubbles Neroli-sg, 28 Dec 2016 | Read review
“choose a room facing toll highway”
  • view from pool area
 of 5 bubbles hellonadinsky, 18 Dec 2016 | Read review
“good money to spend, then this hotel is worth staying. Nice one”
 of 5 bubbles desamol, 25 Nov 2016 | Read review
5 of 5