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Mercure Jakarta Simatupang

488 reviews
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Traveller (430)
Room & Suite (110)
Dining (69)
Overview
  • Excellent28%
  • Very good56%
  • Average14%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (488)Write a Review
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1 - 5 of 367 reviews
Reviewed 4 days ago

When I first stayed here the hotel had just opened. Now after almost 4 years I can conclude that the hotel is still excellent. Yes, you can see that the hotel has been used, however, no real wear and tear marks. If you need to...More

Thank ThomasEMM
Reviewed 6 days ago via mobile

This was my third stay in Mercure Simatupang. I was very impressed with fast check in and out, spacious clean room, city view, delicious food and friendly helping staffs. They have some meeting rooms as I heard but my favorite is in the restaurant or...More

Thank didik s
Response from Mercure-JS, Front Office Manager at Mercure Jakarta SimatupangResponded 4 days ago

Dear Mr. Didik, Thank you for sharing valuable insights about your stay. We are delighted to know that there were many positive highlights during your stay. I will share your generous comments with the rest of my team as I know will make them very...More

Reviewed 2 weeks ago

I was extremely impressed with the Mercure Simpatupang. We arrived early in the morning and the staff were very attentive whilst our rooms were being prepared. The organisation of taxis and the numerous questions we had were handled efficiently. Nothing was too much trouble. The...More

Thank MartinAngloKiwi
Response from Mercure-JS, Front Office Manager at Mercure Jakarta SimatupangResponded 4 days ago

Dear Mr. Marthin, Thank you for sharing valuable insights about your stay. We are delighted to know that there were many positive highlights during your stay. We will continue to work hard for our guests to have enjoyable stays. The next time you are in...More

Reviewed 3 weeks ago via mobile

Got upgrade room because accor member when coming at night. Special Dilmah hot tea when check in. Optimal room size with good city view. Bar and music entertaint at the top of hotel. Small swimming pool at the top of hotelMore

Thank SanjayaKanginnadhi
Response from Mercure-JS, Front Office Manager at Mercure Jakarta SimatupangResponded 4 days ago

Dear Mr. Sanjaya, Thank you for choosing Mercure Jakarta Simatupang as your preferred hotel. We strive to always provide the best of Mercure standard and services to our guests and hope you will enjoy your time with us again in the near future. Best regards,...More

Reviewed 4 weeks ago

I stay at this hotel for several time, but always disappointed. I choose the hotel because this is the nearest hotel from my office at Jakarta. In room dinning was very poor, breakfast also poor, hairdryer was broken, telephone was broken. Room very small. The...More

Thank Andreas P
Response from Mercure-JS, Front Office Manager at Mercure Jakarta SimatupangResponded 2 weeks ago

Dear Mr. Andreas, Thank you for taking time in writing us a review on TripAdvisor. I do regret that some shortfalls of service that happened during your recent visit have made your stay less than perfect. I have address this matter to our F&B Manager,...More

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Traveller (430)
Room & Suite (110)
Dining (69)
Pool & Beach (25)
Hotel & Grounds (234)
Bathroom (28)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Pool
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Details
Price range
US$41 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Jakarta
#35 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$41 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Jakarta
#35 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
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