We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mercure Jakarta Simatupang

Show Prices
#32 of 453 Hotels in Jakarta
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Mercure Jakarta Simatupang
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

402 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Mercure Jakarta Simatupang
See the most recent reviews
Showing 303: English reviews
Bogor, Indonesia
Reviewed 8 October 2016

A hotel with friendly staffs who made us feel home. The room with a nice design made us feels comfort and get our sleep well. The restaurant got a unique design with various kind of breakfast and they are tasty too.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Anna R
Mercure M, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear Ms. Anna R, It is an honor to have your great review in our page, thank you for the maximum score and your feedback will be distributed among the team members, which will serve as an encouragement among them to improve our guests satisfaction. Hope you would not hesitate to contact me for any further assistance in the future...

Indonesia
Reviewed 29 September 2016 via mobile

Hotel is very small for 4 stars hotel, fitness center small space.. only have 1 treatmill and about 4 others equipment. The worst thing is swimming pool is very small not enough for 2 persons swim in the same time and the location inside the bar si its impossible for adult person swim on there. The goods things: wifi and...

 Report
Helpful?
Thank Hengky_09
Mercure M, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Hengky_09, Thank you very much for sharing with us your feedback and kind words regarding our strategic location in Simatupang area - Jakarta South and the WiFi connection, well appreciated by our valued business and leisure guests. Our fitness facilities are today the subject of a refurbishment plan and hopefully you will able to try it in the...

Reviewed 29 September 2016

I stayed for a week on business and was very comfortable. The rooms are clean and well kept. The restaurant is good and the selection at the breakfast buffet is excellent. I felt safe and have never had any issues any time I have stayed (I think this was my third visit to this hotel).

 Report
Helpful?
1Thank Sambellla
Mercure M, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Ms. Sambellla, Thank you so much for the great review in our page, and thank you for being one of our repeater guest in Mercure Jakarta Simatupang. Definitely will share your positive comments to our team member in order to give an encouragement to provide and improve our great guest experiences, please do not hesitate to share with us...

Reviewed 26 September 2016 via mobile

Although it had been a while, staff welcomed me back to the hotel warmly, still remembering my name. Not only the receptionist (who has all the information on screen) but also staff at the door and in the restaurant. This makes this hotel a place to go back to! Rooms are ok, Wifi is reliable, restaurant (breakfast and dinner) is...

 Report
Helpful?
1Thank René Z
Mercure M, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Mr. Rene Z, A great pleasure to have you back again in our Hotel and thank you so much for keep returning to Mercure Jakarta Simatupang. We really appreciate your comments in our page and will follow up on the feedback. I will share your great comments with all the team members and make sure that this will serve an...

Ross-on-Wye, United Kingdom
Reviewed 15 September 2016

Spent a few nights here on a business trip to Jakarta. The hotel is very nice inside with a coffee bar and restaurant downstairs, and a bar upstairs. The staff were all excellent and very friendly and helpful. The room was nicely furnished, with coffee making, complimentary water, and a decent selection on the TV. Slept very well in the...

 Report
Helpful?
1Thank Voight-Kampf
Mercure M, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Voight Kampf, Thank you so much for the amazing review on our TripAdvisor page, your details feedback has been shared among the team members. We are honored to received it from one of the senior contributor, your feedback will be serve as an encouragement as we strive to continuously improve our guest satisfaction. Looking forward to welcoming you...

Bogor, Indonesia
Reviewed 11 September 2016 via mobile

My family are blown away by the level of service from the staff. We check in around 13.00 PM we understand that the room is not ready but the receptionist offer us to wait near the restaurant they have small kids playground. There we are greet with warm smile from donna and she gives my 2 daughter a paper and...

 Report
Helpful?
1Thank satyavanivan
Mercure M, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Mrs. Satyavanivan, It is a great pleasure to receive your magnificent review after having a wonderful stay with Mercure Jakarta Simatupang and thank you for the appreciation to one of our team members Ms. Donna. I will share your comments with all of our team members and I am sure that this feedback will serve as an encouragement as...

Reviewed 10 September 2016 via mobile

I stayed here for a month on a business trip. The hotel staffs are friendly. Breakfast is satisfying with changes in the menu few days once. It has a rooftop bar to chill during late evenings but quite empty though. Only point not to my liking is the gym as it is very small and the equipment looks not maintained...

 Report
Helpful?
1Thank PhillipTeh
Mercure M, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Phillip Teh, We are pleased to receive your details feedback during your stay with Mercure Jakarta Simatupang and thank you for the time you have spare to provide it. In regard to your concern, our Chief Engineer has taken a serious action plan to maintain our equipment in good condition. At the moment we are struggling with the...

Bengaluru, India
Reviewed 7 September 2016

Great location for meetings in South Jakarta, Karumba roof top is fantastic and buzzing most of the time.. quirky pool (if you can call it one) good food and excellent staff.. Check -in/out was a breeze.. Club Accor membership gets me upgraded to club level room and a drink voucher (only juice or soft drink.. what a pity) Room very...

 Report
Helpful?
Thank NisKap
Mercure M, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Ms. Niskap, We are truly delighted to receive your great feedback regarding your stay in Mercure Jakarta Simatupang and thank you very much for being our loyal guest. Our Le Club AccorHotels members are always our priority. I will share your feedback with our team that, I am certain, will serve as a great encouragement to continuously improve the...

Singapore
Reviewed 2 September 2016 via mobile

Good hotel with nice breakfast with egg benedict and good cappuccino. They have bar with live music when i was there. No place to run outside, but i did anyway. The trendy pool is in the bar 2 by 12 m...but good for cooling down. But i missed a bathrobe in the room.

 Report
Helpful?
Thank Wilfred S
Mercure M, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Wilfred S, It is an honor to receive a great review from one of the best reviewer in TripAdvisor, thank you so much for the time and consideration that you spare for us. I will make sure your feedback is share among the team members, which I am certain, will serve as a great encouragement to continuously improve...

Hannover, Germany
Reviewed 31 August 2016 via mobile

Check-in is super fast & smooth. I stayed in PRIVILEGE ROOM. Spacious room, mini bar, shower and toiletries all in place. Room has a working table to place laptop and work . TV has all English channel. Breakfast was part of tariff. Wide range of items.Continental ,local cuisine as well as Malay. WiFi works very well in room. Recommended.

 Report
Helpful?
Thank Prabhash S
Mercure M, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Prabhash S, Thank you so much for the fantastic review, it is a great pleasure for us to receive it from one of the best contributor in TripAdvisor. This very detailed review has been shared among the team members and should be an encouragement for them to maintain and improve continuously our great guest experiences. We hope you...

402 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (364)
Viewed
Hotel & Grounds (28)
Viewed
Bathroom (23)
Viewed
Pool/Beach Area (20)
Viewed
View from Room (13)
Viewed
Dining (54)
Viewed
Room/Suite (75)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (1)
Viewed
Other (149)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Dining (7)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (10)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jakarta hotels
Swiss-Belinn Simatupang
#111 of 453 in Jakarta
114 reviews
Swiss-Belhotel Pondok Indah
#98 of 453 in Jakarta
66 reviews
Show Prices
Show Prices
Show Prices
Mercure Jakarta Sabang
#34 of 453 in Jakarta
448 reviews
Tanah Abang
Kosenda Hotel
Kosenda Hotel
#17 of 453 in Jakarta
481 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting

Additional Information about Mercure Jakarta Simatupang

Address: Jl. R.A. Kartini No. 18 | Lebak Bulus, Jakarta 12440, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $66 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Jakarta Simatupang 4*
Number of rooms: 232
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, ACCOR, Priceline, Orbitz, Travelocity and Expedia so you can book your Mercure Jakarta Simatupang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#26 Business Hotel in Jakarta
#31 Luxury Hotel in Jakarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Jakarta Simatupang staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Mercure Jakarta Simatupang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor for a lovely view and peace and quiet”
 of 5 bubbles dweey2017, 19 Mar 2017 | Read review
“My room on the 15th floor was good.”
 of 5 bubbles jayakaranm, 1 Mar 2017 | Read review
“Just dont take a room at 14th floor, if in 15th any live music, its littlebit noisy at 14th floor”
 of 5 bubbles hayatsaidg, 8 Feb 2017 | Read review
“good view room”
 of 5 bubbles jakaumbaran, 5 Jan 2017 | Read review
“choose mid floor non smoking room”
 of 5 bubbles Neroli-sg, 28 Dec 2016 | Read review
5 of 5