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Hotel Novotel Jakarta Gajah Mada

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#22 of 450 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Novotel Jakarta Gajah Mada
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737 Reviews from our TripAdvisor Community

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Showing 543: English reviews
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Jakarta
Reviewed yesterday NEW

Hotel is in good order and well maintained. Breakfast is delicious but limited choices. Location in Chinatown, perfect to wonder around on foot, they even located in the same location with Kapitan house.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank bobsabran
Reviewed 4 days ago NEWvia mobile

First time hang out to Novotel Lounge, Le Bar, i met with the bartender, and he gives me many suggestion for his best cocktail. And i choose unique and strong one, name is GAJAH MADA COCKTAIL. That is very Instagramable, with glowy lamp and the ingredient? Its very strooong. I Love it... Rendy give me best experience last night.. Very...

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Helpful?
Thank Ruth S
Tanjungpinang, Riau, Indonesia
Reviewed 6 days ago NEW

Having afternoon tea at VIP lounge novotel gajah mada on last week, very good view, quite and very good staff. spacious lobby with chinese cultural heritage in the entrance of the door with convinience stall 711 just next to it.

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Helpful?
Thank Sutamar B
Reviewed 1 week ago via mobile

When First arrive for checking in process, Angel was truly helpful by explaining the benefits of became a member of Le Club Accor hotels, and fulfilling what I want and needs, after entered the room the phone was ringing and again Angel asked me if everything is full filled ( I felt warmed), then I visited Premier Lounge and again...

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Helpful?
Thank Willrivage89
Reviewed 1 week ago

Staffs are friendly. Location is great, near mini market and shopping center. Easy to look for food. I only book for Superior type and they upgrade my room to Suite. Been stayed in this hotel a few times and always satisfied with it.

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Helpful?
Thank Eddy J
Jakarta, Indonesia
Reviewed 1 week ago

I went there for a weekend getaway, and the great experience began from the security checks. The guards were friendly, and checking in was a breeze. The lady at the counter, Tika, made quick work of the check-in and offered a welcome drink when I had to wait for my upgraded room to be checked. The room was spacious, and...

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Helpful?
Thank driftingstars
NOVOTEL_GAJAH_MADA, General Manager at Hotel Novotel Jakarta Gajah Mada, responded to this review

Dear Driftingstars, Thank you for rating Novotel Jakarta Gajah Mada with 5 points and for your encouraging comments. It truly feels good to know our associates made the difference and created a memorable stay for you. Special praise to Tika and agnes will be given as an appreciation for extending excellent guest services. We also appreciate your kind comments on...

Jakarta, Indonesia
Reviewed 1 week ago via mobile

Stayed here for 1 night with family. It was nice! Located close to eveywhere. I like the pool, it's clean and very well maintained. But nobodys stay there while as long as i know there is pool attendant in every hotel. Room was spacious, neat, and clean. When i checked out, i stuck in a long queue for almost 20mins....

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Helpful?
Thank JHarahap
Jakarta, Indonesia
Reviewed 2 weeks ago

We have stayed some days ago. We have been treatened well based on the quality/price ratio. Particularly we would like to give a compliment to the receptionists: Dimas and Cacampo who were very kind and professional to us. Best regards Renzo Sparacca and family.

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Helpful?
Thank francescosparacca
NOVOTEL_GAJAH_MADA, General Manager at Hotel Novotel Jakarta Gajah Mada, responded to this review

Dear Francescosparacca, Thank you for rating Novotel Jakarta Gajah Mada with 5 points and for your encouraging comments. It truly feels good to know our associates made the difference and created a memorable stay for you. Special praise to Dimas and Cacampo will be given as an appreciation for extending excellent guest services. Very much looking forward to welcoming you...

Reviewed 2 weeks ago via mobile

Love Novotel Gajah mada. Friendly staff. Randy he's the best bartender ever he makes me the perfect lychee martini as always I order to him. Every time I came here to order his cocktail. Love it... He's the best !!

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Helpful?
Thank Clara I
NOVOTEL_GAJAH_MADA, General Manager at Hotel Novotel Jakarta Gajah Mada, responded to this review

Dear Clara I, I would like to sincerely thank you recommending Novotel Jakarta Gajah Mada on Trip Advisor. We are thrilled about your kind mentioning of Randy. Such praises are of excellent motivation and have been shared with all colleagues. Very much looking forward to welcoming you back soon. Best regards, Christiaan JONES General Manager

Reviewed 3 weeks ago via mobile

When I was in here on my birthday, the employees gave me a unexpected surprise:)☆ On 22 floor which is the premier floor the view was prety good. You might see the central of Jakarta full of light and its so beautiful(^ ^) Thank you so much for nice experience Hero, Handoko and other staff (o^^o) たまたま誕生日に滞在したら、ホテルスタッフがサプライズでお祝いしてくれました😀 中心地もほど近く、部屋も綺麗、お値段もお手頃でオススメです。

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Helpful?
Thank 茜 小
NOVOTEL_GAJAH_MADA, General Manager at Hotel Novotel Jakarta Gajah Mada, responded to this review

Dear 茜 小, We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Babysitting

Additional Information about Hotel Novotel Jakarta Gajah Mada

Address: Jl. Gajah Mada no. 188, Jakarta 11120, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $67 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Jakarta Gajah Mada 4*
Number of rooms: 230
Reservation Options:
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Hotel Style:
#17 Romantic Hotel in Jakarta
#18 Spa Hotel in Jakarta
#22 Luxury Hotel in Jakarta
#23 Family Hotel in Jakarta
#25 Business Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Jakarta Gajah Mada staff and other travellers.
6 questions
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Questions? Get answers from Hotel Novotel Jakarta Gajah Mada staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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