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Grand Whiz Kelapa Gading

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Grand Whiz Kelapa Gading
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276 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Reviewed 30 November 2016 via mobile

Stayed here last week for 2 nights. The room was clean, lots of variety for breakfast (love the croissant!), and easy access to Lotte Mart. The pool was quite ni ce and the staff was friendly. The only downside was the Elevator. I had to wait for approximately 10 minutes for the elevator everytime i want to go down. Surely...

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Helpful?
Thank susahnyacariusername
Gomer H, Public Relation at Grand Whiz Kelapa Gading, responded to this review

Gomer H, Public Relations Executive at Grand Whiz Hotel Kelapa Gading, responded to this review, December 1, 2016 Dear Mr/Ms susahnyacariusername, It was a great honor to service you here. and we are always increasing our service better to the guests. We are concerned to hear that the service and technical problem we offered was not up to the standard...

Kuala Lumpur, Malaysia
Reviewed 28 November 2016

As you are driving to the hotel, the grounds at the entrance going to the hotel is very impressive with plenty of green shading the drive way. The driveway in front of the hotel is also very nicely designed. The hotel lobby is very small but contemporary, unlike a conventional hotel. Checking in experience was alright. The keycard is an...

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Thank Long M
Reviewed 26 November 2016 via mobile

I stayed 2nights for my friend's wedding at the other building near the hotel. The room was really cozy and clean but deluxe room was a little bit small for me. The breakfast was really delicious! But the reason why I could not give 5 stars in this review was because of the lift. I found the lift worked slowly.

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Helpful?
Thank Kartika S
Gomer H, Public Relation at Grand Whiz Kelapa Gading, responded to this review

Gomer H, Public Relations Executive at Grand Whiz Hotel Kelapa Gading, responded to this review, November 29, 2016 Dear Mr/Ms Kartika S, It was a great honor to service you here. and we are always increasing our service better to the guests. We are concerned to hear that the service and technical problem we offered was not up to the...

Reviewed 10 November 2016

Stayed there for 2 days, lobby and room are new and clean, staffs are friendly, will greet you every time when they see you. Booked a suite for 6 person and the suite is just nice for 6 person, no issue with that. A few option for the breakfast selection, but the menu never changed. Never tried other facilities like...

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Helpful?
Thank Vince W
Gomer H, Public Relation at Grand Whiz Kelapa Gading, responded to this review

Gomer H, Public Relations Executive at Grand Whiz Hotel Kelapa Gading, responded to this review, November 12, 2016 Dear Mr Vince W It was a great honor to service you here. We really appreciate and thank you for your value input about our hotel. Our service would not be complete without the comments from our guests. We hope you will...

Reviewed 10 November 2016 via mobile

Back again at the Grand Whiz again, arrived in the lobby at noon. Was very very busy, but after waiting 15 min one girl at the reception recognized me and brought me to the guest relations desk and did the check in there This was nice and the suite was ready. Suite was nice but need a upgrade, it looks...

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Helpful?
Thank AJH1964xxx
Gomer H, Public Relation at Grand Whiz Kelapa Gading, responded to this review

Gomer H, Public Relations Executive at Grand Whiz Hotel Kelapa Gading, responded to this review, November 12, 2016 Dear Mr/Ms AJH1964xxx We say thank you for your guest review on your experience stay with us. It is such a pleasure to read your kind comments to your stay at Grand Whiz Kelapa Gading, Jakarta. Thank you for choosing Grand Whiz...

Philippines
Reviewed 3 November 2016

Arrived with a friend in Jakarta from a tiring travel around 3am...receptionist was okay and attended to us and informed us that if we check in at this hour they will have to charge us (which I expected and is normal)...I just want to really take off my shoes and take a shower...my friend who's a coffee addict checked the...

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Thank ladysiege102016
Gomer H, Public Relation at Grand Whiz Kelapa Gading, responded to this review

Gomer H, Public Relations Executive at Grand Whiz Hotel Kelapa Gading, responded to this review, November 7, 2016 Dear Ms ladysiege102016, We say thank you for your guest review on your experience stay with us. It is such a pleasure to read your kind comments to your stay at Grand Whiz Kelapa Gading, Jakarta. It was a pleasure to share...

Singapore, Singapore
Reviewed 27 October 2016

The website showed that it was a 4-star hotel but from what I experienced, it's definitely not living to its rating. The flooring used in the room was parquet but it was creaking and felt rather sticky at some parts, the water pressure in the shower wasn't very strong and housekeeping didn't really clean the shower area (floor & drain)...

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Thank Michelle N
Gomer H, Public Relation at Grand Whiz Kelapa Gading, responded to this review

Gomer H, Public Relations Executive at Grand Whiz Hotel Kelapa Gading, responded to this review, October 28, 2016 Dear Mr/Ms Michelle N, It was a great honor to service you here. and we are always increasing our service better to the guests. We are concerned to hear that the service and technical problem we offered was not up to the...

Reviewed 14 October 2016 via mobile

When I first arrived there must of been a large conference on at the hotel. The wifi was awful and slow, taking ages to connect, and of the 3 lifts 1 was always not working hence it could take 10 minutes to get to/from your floor. However by the third day the wifi had improved and being less busy the...

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Thank Essexnat
Gomer H, Public Relation at Grand Whiz Kelapa Gading, responded to this review

Gomer H, Public Relations Executive at Grand Whiz Hotel Kelapa Gading, responded to this review, October 17, 2016 Dear Mr/Ms Essexnat, Thank You for your guest review on your experience stay with us. It is such a pleasure to read your kind comments to your stay at Grand Whiz Kelapa Gading, Jakarta. It was a pleasure to share your kind...

Bogor, Indonesia
Reviewed 5 October 2016

I've been to Grand Whiz before for a wedding, but this was my first time staying in their rooms for business purposes. They have more rooms than one would probably expect from a 4-star establishment in Kelapa Gading (goes all the way up to the 26th floor). The room is comfortable, though I find the shower to be a little...

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Thank RavioPatra
Gomer H, Public Relation at Grand Whiz Kelapa Gading, responded to this review

Gomer H, Public Relations Executive at Grand Whiz Hotel Kelapa Gading, responded to this review, October 7, 2016 Dear Mr RavioPatra, Thank You for your guest review on your experience stay with us. It is such a pleasure to read your kind comments to your stay at Grand Whiz Kelapa Gading, Jakarta. It was a pleasure to share your kind...

Reviewed 3 October 2016 via mobile

We had a good room which unfortunately the AC was not so cool. We should set until 16 DC to get best temperature which not even enough in our room. Overall, the room is comfortable with good amenities. When we used elevator with one waiter with full tray and one front officer, the front officer instead of holding the elevator...

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Thank yeny w
Gomer H, Public Relation at Grand Whiz Kelapa Gading, responded to this review

Gomer H, Public Relations Executive at Grand Whiz Hotel Kelapa Gading, responded to this review, October 6, 2016 Dear Mr/Ms yeny w, Thank You for your guest review on your experience stay with us. It is such a pleasure to read your kind comments to your stay at Grand Whiz Kelapa Gading, Jakarta. It was a pleasure to share your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
Official Description (provided by the hotel)
Nestled in the heart of North Jakarta's strategic area, Grand Whiz Kelapa Gading a four stars hotel features a homey atmosphere within the convenience of the city's great amenities such as business district, elite neighborhood, shopping malls and other commercial hubs. ... more   less 

Additional Information about Grand Whiz Kelapa Gading

Address: Jl. Bukit Gading Raya Kav 1 | Kelapa Gading, Jakarta 14240, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $46 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Whiz Kelapa Gading 4*
Number of rooms: 322
Reservation Options:
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Hotel Style:
#82 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Whiz Kelapa Gading staff and other travellers.
4 questions
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over a year ago
Kuala Lumpur, Malaysia

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Questions? Get answers from Grand Whiz Kelapa Gading staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best Views, Best Location closer to everything you need, Clean and Superb Staff.”
 of 5 bubbles Manjulacr, 9 Jan 2017 | Read review
“Higher floor is better I guess...the thing is, we can't open the veranda.”
 of 5 bubbles ladysiege102016, 3 Nov 2016 | Read review
“The suite was pretty decent. Normal rooms are very small.”
 of 5 bubbles adrianwn, 9 May 2016 | Read review
“All rooms seems good”
 of 5 bubbles G5036FZalanw, 6 Apr 2016 | Read review
“Don't book online, come and check the room(s) on offer before you pay.”
  • Black mould and dirt in shower
 of 5 bubbles ecossegeo, 10 Feb 2016 | Read review
5 of 5