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Pullman Jakarta Indonesia

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#15 of 454 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Pullman Jakarta Indonesia
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1,387 Reviews from our TripAdvisor Community

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Showing 1,086: English reviews
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Phoenix, Arizona
Reviewed 2 days ago NEW

Spacious and comfortable public areas. Very good service. I upgraded to the tower for an extra $25 and was very happy with the room which had a large bathroom with a separate freestanding bathtub which seemed inviting though I am a shower person. The dinner buffet, while not inexpensive, was probably one of the best I have ever seen with...

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Helpful?
Thank june d
Singapore, Singapore
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

I will be disappointed with myself if i did not write this comment as soon as possible and finally i have the time to spare now. I used to stay in this hotel when it was formerly known as Nikko Hotel. However, i have to say that my stay with Pullman from 23rd to 25th Feb 2017 was much more...

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Helpful?
1Thank Mohd Shaharin N
About Hotel's Favourite Review
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear Mohd Shaharin N, Thank you very much for taking the time to write to us with such a fantastic review. The entire Team is extremely proud to receive your encouraging comments on the service they extended, including Mariska and Wulan. We’re also glad to know that you enjoyed the breakfast at Sana Sini, which is an all-time favorite with...

San Francisco
Reviewed 2 days ago NEW

This hotel is located in the heart of Jakarta, close to two large shopping malls. The food selection in the restaurant is very good, with a buffet not to be missed. The staff are knowledgeable and go out of their way to make you feel welcome. The rooms are a nice standard, although a little on the small side.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ozwhale
Jakarta
Reviewed 3 days ago NEWvia mobile

We stayed here for 2nites over the weekend. We got one of a credit card promo and got our room upgraded into deluxe room (too bad I forgot to take pictures of the room). Our 2 boys (7 and 5 y.o) enjoyed the spacious room a lot.I was at first worry that without the kids club, the kiddos will got...

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Helpful?
Thank IreneYoh
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear IreneYoh, Warm Greetings from Pullman Jakarta Indonesia! It makes us happy to hear that you, in particular your children enjoyed all the benefits that come with a stay in our Deluxe room. Great to know that you had an amazing breakfast buffet at Sana Sini which we stood up to your expectations. Also glad to know that your children...

Reviewed 3 days ago NEW

I rate this hotel as excellent.Apart from its central location,the buffet breakfast is amaz ing,service outstanding,rooms very clean and modern and amenities more than adequate.Would highly recommend this hotel for either leisure or business and will definitely book it for my future visits to Jakarta.

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Helpful?
Thank Roland C
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear Roland C, We are happy to notice that your review highlights the best of what our team has to offer. Our team tried their best to make your stay comfortable and offer services with a personal touch. We are particularly proud of Zemmy, thank you for describing his customer care as ‘outstanding’. Rest assured I will pass on this...

Los Angeles, California
Reviewed 1 week ago NEW

I stayed five nights in March and was delightfully impressed with the helpfulness of the staff. I needed to book a train ticket and could not do so before the trip because of the Indonesian system, but the concierge went out of its way to book a ticket for me in advance. When I arrived, I was greeted with smiles...

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Helpful?
Thank Travelguruman11111
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear Travelguruman11111, Thank you for your wonderful review and 5 point rating on your recent stay with us. Thank you also for positively highlighting our team members’ attentiveness as one of your reasons to have a exceptional Pullman life. We certainly look forward to your return visit, as we look forward to impressing you again! Best regards, The Management

Bali, Indonesia
Reviewed 1 week ago via mobile

starting from the lobby to the rooms, it is the best ive been in jakarta. service was great also. location is great. cross the street and you are in the best mall. i used their van to bring me to the airport and the driver was courteous. will definitely come back

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Helpful?
Thank Coldbintang
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear Coldbintang, Your review describing the hotel as the best hotel you have been in Jakarta is really a high praise and much appreciated. Thank you also for giving us the encouraging comments on our service and strategic location. We are glad to hear that you will definitely return to Pullman Jakarta Indonesia. Best regards, The Management

Bangkok, Thailand
Reviewed 1 week ago

This was my second time visiting the Pullman CBD Thamarin in the Grand Deluxe Room for 4 nights. I have to say that I really enjoy the service and the rooms here. If you have the Le Club Accor membership Gold status and above you are surely to be offered an upgrade to the Deluxe apartment suite, which I was...

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Helpful?
Thank mymktp1
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear mymktp1, Welcome back and thank you for your loyalty. We are very touched by your positive comments about our service and the room. It feels good to know when a guest enjoyed the room upgrade as one of our valued Le Club AccorHotels Member and also the buffet and facilities at Fit & Spa. It is true that in...

Jeddah, Saudi Arabia
Reviewed 1 week ago

I have been staying at Pullman since 20014 and the service is absolutely fantastic. From the moment I am met at the airport by the hotel representative to the moment I check out I am pampered. all the Food and beverage outlets serve fantastic food and the serviceis excellent. The room amenities are better than in other 5 star hotels.

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Helpful?
Thank dharmatiger
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear dharmatiger, Thank you for your loyalty. We truly appreciate the kind comments on your Pullman experience from arrival to your departure. This includes your dining experience at the restaurants and bars. Once again thank you for taking the time to share this review. We hope to see you again soon. Best regards, The Management

Bandar Lampung, Indonesia
Reviewed 1 week ago via mobile

This 5 stars hotel in Thamrin area was great, helpful staff, they let me early check in :) Room was spacious, clean & neat. Bed and pillow was superb comfortable. Free wifi. The bathroom also spacious, clean, there's separate shower room, toilet and bathtub. The breakfast at Sana Sini Restaurant was superb delicious. They also provide free parking for guests.

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Helpful?
Thank Ameilia21
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear Ameilia21, I’m beyond delighted upon reading this 5-star review. It surely sounds like you had a great stay with us. We appreciate the thoughtful mentions of the facilities, room, your breakfast experience at Sana Sini and the level of service extended by the associates. All of us look forward to welcoming you again soon. Best regards, The Management

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the very center of Jakarta's business and leisure district. Pullman Jakarta Indonesia is within walking distance of Plaza Indonesia and Grand Indonesia shopping centers. This five star hotel offers 427 upscale business and leisure accomodationswith an elegant and warm athmosphere. We offer a wide variety of Asian, European and Japanese cuisine while specializing in meetings and corporate functions. ... more   less 

Additional Information about Pullman Jakarta Indonesia

Address: Jl. MH Thamrin 59, Jakarta 10350, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: $142 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Jakarta Indonesia 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda and ACCOR so you can book your Pullman Jakarta Indonesia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#8 Romantic Hotel in Jakarta
#10 Family Hotel in Jakarta
#13 Business Hotel in Jakarta
#14 Spa Hotel in Jakarta
#15 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Jakarta Indonesia staff and other travellers.
5 questions
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Questions? Get answers from Pullman Jakarta Indonesia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher non-city view floors are quieter”
 of 5 bubbles juned22, 28 Mar 2017 | Read review
“Higher floors have better view”
 of 5 bubbles , 27 Mar 2017 | Read review
“Request to stay in the newer wing at higher floors”
 of 5 bubbles mymktp1, 21 Mar 2017 | Read review
“Choose rooms in the new wing”
 of 5 bubbles dharmatiger, 21 Mar 2017 | Read review
“Deluxe room should be OK”
 of 5 bubbles ngk64, 16 Mar 2017 | Read review
5 of 5