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Pullman Jakarta Indonesia

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#16 of 453 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Pullman Jakarta Indonesia
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1,383 Reviews from our TripAdvisor Community

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Showing 1,084: English reviews
Dusseldorf, Germany
Reviewed 2 weeks ago via mobile

The main asset of the Pullmann is its central location. The hotel resides in an older building, but has been renovated to a modern and rather stylish place. Service is good and the breakfast buffet enormous. The only downside is the size of the rooms, which are on the small side. Other than that, they are quite acceptable. If you...

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Helpful?
Thank Michael-Traveller-JP
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear Michael-Traveller-JP, We are delighted to know that you have enjoyed your stay with us and that you found our hotel to be the modern, comfortable and strategically located in the City center of Jakarta. Really glad to read that you also had a wonderful breakfast experience. Your encouraging review has been shared with the team and all of us...

Reviewed 2 weeks ago

I come every month to this hotel and the staff is very friendly. They always help me if need something special. The rooms are very clean, fancy design and quite. Gym is one of the best compared to other hotels in Jakarta. They have own instructors who can help you on all equipment. There is also a clean and nice...

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Helpful?
Thank Sepehr S
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear Sepehr S, Thank you for rating Pullman Jakarta Indonesia with 5 points. We were delighted to read your wonderful review and tips for other readers. It’s always a joy to know that our services have exceeded our valued guests high expectations. We were also very happy to read your kind comment about our bar and Sana Sini restaurant. Thank...

Melbourne, Australia
Reviewed 2 weeks ago

AS an Accor platinum member and a regular visitor to the Pullman Jakarta CBD, I was disappointed in the service that I received. I requested an up grade to a larger room and all I received was some complementary chocolates and a small fruit basket. Whilst the person I was traveling with who is not an Accor member or regular...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Mike S
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear Mike S, Please accept our most sincere apologies for not recognizing your Platinum status during your last visit. We are equally disappointed that on this occasion we did not provide you with a room upgrade. On a more positive note I was glad to read that you did enjoy the enhanced welcome room amenities. For the benefit of other...

Singapore
Reviewed 3 weeks ago

Good location and service, it's just that we didn't notice it got 2 different wings, one with the luxury feels, the other one seems rundown already. Our relatives (guests) gets the nicer room & alley. Ours was look older, bathroom had mildew smell, and was filled with mold. Overall, it was a nice stay, as their staff treated us well....

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Helpful?
Thank oween
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear oween, Firstly thank you for the review. For the benefit of other readers, the hotel has two towers with varied room categories in each tower. Upon reading your comment on the room condition, we did immediate investigation and checked our guest feedback logs. We sincerely apologize for the shortcoming in your room, however if this was brought up to...

Virginia
Reviewed 3 weeks ago

When I go to Jakarta, I like to stay near the Grand Indonesia Mall, which is centrally located, good places to eat, and close to most of my customers. This was the first time I stayed at Pullman Jakarta, and I must say it was a nice surprise. I arrived late at night, had an issue with my passport -...

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Helpful?
Thank Alexandre C
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear Alexandre C, It was great to welcome you to your first Pullman stay. Thank you for letting us know that our location is an advantage you could benefit from and for highlighting the best of what our team has to offer. We are more than delighted to hear that you enjoyed the room with its internet access, suitable for...

Singapore
Reviewed 3 weeks ago via mobile

It was recommended by my business associates to stay in this hotel. And I am glad I did. Located in the CBD area, it was very convenient. Having said that, some degree of traffic woes is expected in Downtown Jakarta. Room was the Grand Deluxe Room. Between the bedroom and bathroom is glass instead of a wall. You have full...

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Helpful?
Thank edt0
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear edt0, It is a real pleasure to know that the hotel came recommended by your colleague. We are delighted to know that you enjoyed the room, breakfast at Sana Sini and the overall service level. Thank you for highlighting our Japanese breakfast section and the hotel downtown central location in the CBD. We are all looking forward to welcoming...

Singapore River, Singapore
Reviewed 3 weeks ago

Centrally located near the Welcome Monument (Bundaran HI), this hotel offers a perfect location. Office buildings are just within walking distance, and for shopping you have Plaza Indonesia and Grand Indonesia which are located next to one another. The Superior Room with queen size bed is not huge but it is quite comfortable for one person stay. You can watch...

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Helpful?
Thank IkanMuruku
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear IkanMuruku, I am Glad to know that you enjoyed our hotel City Centre location, perfectly located within walking distance to all key attractions, luxury shopping malls and Jakarta business centre. We are also pleased to hear that you enjoyed all of our Superior room amenities and the extensive variety of food offered at breakfast. Thank you for your kind...

Milan, Italy
Reviewed 3 weeks ago via mobile

Perfect hotel to stay in Jakarta during a business trip. Right across Plaza Indonesia. Great breakfast buffet with many different cuisines. Large, clean and modern rooms. Nice and kind staff. Thanks Dian for perfectly tidying up my room during the stay.

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Helpful?
Thank francesca_bona
Pullman_Jakarta_Indo, Manager at Pullman Jakarta Indonesia, responded to this review

Dear francesca_bona Feels great to read this 5-point review of your recent stay with us. Thank you for highlighting the location and the breakfast experience. This review has been shared with Dian and the rest of the team. Much appreciated! See you again soon Best Regards, The Management

Bangkok
Reviewed 4 weeks ago

Well, I got upgraded this time as a member of the group. So, I got a super nice VIP room. Everything is new, clean and nice with a capsule coffee machine in the room! I love it and hopefully I get it again next time. Breakfast is great and too much to choose from. Staff is super friendly and willing...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank june_poonpanich
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear june_poonpanich, I am glad to learn that you enjoyed the room upgrade and that you specially loved the coffee machine provided as an additional facilities guest may enjoy in the room. Another benefit of staying at Pullman Jakarta Indonesia is the strategic location and service that comes with value-for-money options, thank you for mentioning that you also experienced these...

Singapore, Singapore
Reviewed 4 weeks ago

Review collected in partnership with Accorhotels.com
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Thank Ashz_73
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the very center of Jakarta's business and leisure district. Pullman Jakarta Indonesia is within walking distance of Plaza Indonesia and Grand Indonesia shopping centers. This five star hotel offers 427 upscale business and leisure accomodationswith an elegant and warm athmosphere. We offer a wide variety of Asian, European and Japanese cuisine while specializing in meetings and corporate functions. ... more   less 

Additional Information about Pullman Jakarta Indonesia

Address: Jl. MH Thamrin 59, Jakarta 10350, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: $142 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Jakarta Indonesia 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Priceline and ACCOR so you can book your Pullman Jakarta Indonesia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#8 Romantic Hotel in Jakarta
#10 Family Hotel in Jakarta
#13 Business Hotel in Jakarta
#15 Spa Hotel in Jakarta
#16 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Jakarta Indonesia staff and other travellers.
5 questions
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Questions? Get answers from Pullman Jakarta Indonesia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better view”
 of 5 bubbles , 27 Mar 2017 | Read review
“Request to stay in the newer wing at higher floors”
 of 5 bubbles mymktp1, 21 Mar 2017 | Read review
“Choose rooms in the new wing”
 of 5 bubbles dharmatiger, 21 Mar 2017 | Read review
“Deluxe room should be OK”
 of 5 bubbles ngk64, 16 Mar 2017 | Read review
“select rooms not towards the main road there is a big construction going on.”
 of 5 bubbles , 9 Mar 2017 | Read review
5 of 5