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Novotel Jakarta Mangga Dua Square

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#34 of 450 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Jakarta Mangga Dua Square
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1,197 Reviews from our TripAdvisor Community

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Reviewed 5 days ago NEWvia mobile

As a capital of the country of course it is easy for us to find luxerious hotels there. In Jakarta, Indonesia you can get Grand Hyatt, Mulia, Grand Indonesia etc. For me, besides the facilities of the hotel I should chose location that is close to my bisnis. It is easy to book the room, you just look at the...

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Helpful?
Thank Stephanus A
Calamba, Philippines
Reviewed 6 days ago NEW

i was advised to check in @ 8th floor wherein not crowded and entertained well by Mira. She upgraded and gave a comfortable room during my stay. Hopefully, I can get the same service when I come back. However, looking forward for a whiter towel.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank norma1011
Singapore
Reviewed 1 week ago

What is it with Novotel in Indonesia? This is after all a "premium mid range" brand and yet Mercure easily out-guns it in Jakarta (and Surabaya). Yet in Palembang Novotel performs like it should. There is nothing endearing about the Novotel Jakarta. Rooms are tatty and black hinge (mould) clings to many bathroom surfaces. That there is already a reason...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Simon R
Shanghai, China
Reviewed 2 weeks ago via mobile

酒店不错 位置好,离机场不是很远,酒店的员工服务都比较热情,希望下次再回来再住在这里This is a very nice hotel in Jarkata, good location with nice service,when I arrived Ms.Cyntia help me check with her friendly smile. She is really a nice staff,Also other staff in hotel also very nice. They will try their best to help guest. Hotel service very delicious food.I like this hotel and will introduce to my friends who...

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Helpful?
Thank lifacaihero
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Lifacaihero Greetings from Novotel Jakarta Mangga Dua Square Thank you for the stunning review which I appreciated. No words could describe how thankful we are reading a very detailed description of the hotel and that you had truly enjoyed your time with us. We certainly spend a lot of effort to maintain our products & services always on top...

Jeddah, Saudi Arabia
Reviewed 2 weeks ago

I checked in, novotel mangga dua hotel, I met very value staff here, helpful and very polite, I can mention names 3 value staff I met, 1- Mira, very nice and very value member of staff, she is welling to help guests 2- Winna, very nice and very helpful and great member of staff 3- Very good member of staff,...

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Helpful?
Thank jcc52
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Jcc52 Greetings from Novotel Jakarta Mangga Dua Square Thank you for the stunning review which I appreciated. No words could describe how thankful we are reading a very detailed description of the hotel and that you had truly enjoyed your time with us. We certainly spend a lot of effort to maintain our products & services always on top...

Reviewed 3 weeks ago

Thank you for the hospitality especially Ms Edelyne for booking and help me to upgrade my room since my original booking is superior room. and thank you to Mr Alfil for ensuring my room during Check in process.. Nice room with very good service.

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Helpful?
Thank kenley t
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Kenley T Greetings from Novotel Jakarta Mangga Dua Square Thank you for the stunning review which I appreciated. No words could describe how thankful we are reading a very detailed description of the hotel and that you had truly enjoyed your time with us. We certainly spend a lot of effort to maintain our products & services always on...

Reviewed 3 weeks ago via mobile

the hotel was under renovation, I hope when I back to stay in this hotel, all change already settle like the lounge and meeting room. also need for to add the kids corner so they can have other activities except swimming

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Helpful?
Thank Fenny_C_Widjaya
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Fenny_C_Widjaya Greetings from Novotel Jakarta Mangga Dua Square Thank you for the stunning review which I appreciated. No words could describe how thankful we are reading a very detailed description of the hotel and that you had truly enjoyed your time with us. We certainly spend a lot of effort to maintain our products & services always on top...

Reviewed 3 weeks ago via mobile

The hotel have a good service, glad to see the Wedding of Oscar and Lily going really well. The food also delicious, the place was great. Also the frontdesk is so helfull and very polite, it's Stephanie, Edelyne, Cyntia and Sienny. Very recommended hotel 👍🏻

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Helpful?
Thank Silverius N
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Silverius N Greetings from Novotel Jakarta Mangga Dua Square Thank you for the stunning review which I appreciated. No words could describe how thankful we are reading a very detailed description of the hotel and that you had truly enjoyed your time with us. We certainly spend a lot of effort to maintain our products & services always on...

Reviewed 3 weeks ago via mobile

I visit here as a couple with my husband and also my friend. My husband come to bussiness trip and my friend come to leisure. Firstly, i remember last time around couple months ago i visit here, at lobby queue quite much, so concierge advice me to check in there and that time i see Sienny, also Weni at the...

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Helpful?
Thank yanliebongso
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Yanliebongso Greetings from Novotel Jakarta Mangga Dua Square Thank you for the stunning review which I appreciated. No words could describe how thankful we are reading a very detailed description of the hotel and that you had truly enjoyed your time with us. We certainly spend a lot of effort to maintain our products & services always on top...

Jakarta, Indonesia
Reviewed 16 January 2017

Been to this hotel many a times and it never failed to show hospitality. This trip has an additional service that got me to like more on coming back here. The front desk customer rep at 8th Floor, Stephanie, was pleasant and patient to serving me. The BCA card machine did not work and while I wait for the replacement,...

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Helpful?
Thank krv2608
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Krv2608 We thanked for your review on TripAdvisor for our hotel First of all thank you for sharing your stay experience with us. We are glad to know that the stay was pleasant and you were satisfied with the service from our staff. We will inform to all our staff and especially Stephanie and we believe this will encourage...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
The Square Restaurant
The Square Restaurant
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Jakarta Mangga Dua Square is strategically located in the prominent Mangga Dua area, close to the coast - Ancol Dreamland, historical Old Batavia area, as well as to Jakarta International Expo in Kemayoran making it the One Stop Destination in North Jakarta. Novotel hotel is part of a large and modern shopping, entertainment, exhibition, wholesales as well as retail complex known as Mangga Dua Square. ... more   less 

Additional Information about Novotel Jakarta Mangga Dua Square

Address: Jl. Gunung Sahari no. 1, Jakarta 14420, Indonesia
Region: Indonesia > Java > Jakarta > Pademangan
Price Range: $75 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Jakarta Mangga Dua Square 4*
Number of rooms: 363
Reservation Options:
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Also Known As:
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Hotel Jakarta
Novotel Hotel Mangga Dua
Novotel Mangga Dua
Jakarta Novotel
Hotel Style:
#19 Family Hotel in Jakarta
#32 Business Hotel in Jakarta
#33 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Jakarta Mangga Dua Square staff and other travellers.
6 questions
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Questions? Get answers from Novotel Jakarta Mangga Dua Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Level 5 and level 8 very good rooms and large enough”
 of 5 bubbles jcc52, 7 Feb 2017 | Read review
“if you want to stay at this hotel and using car, make sure you go directly to 5A parking lot, it goes directly to Novotel parking,”
 of 5 bubbles 683kenleyt, 31 Jan 2017 | Read review
“Get a room nearer to the lift or lobby. Otherwise it will be a good exercise to walk to you room”
 of 5 bubbles krv2608, 16 Jan 2017 | Read review
“Try to get a room overlooking the pool as it is quieter than the street view”
 of 5 bubbles leannes966, 8 Jan 2017 | Read review
“Try the executive floor, its private and better”
 of 5 bubbles 798stefb, 23 Dec 2016 | Read review
5 of 5