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Aston Rasuna

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1 room 2 adults 0 children
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603 Reviews from our TripAdvisor Community

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Showing 487: English reviews
Kuala Lumpur, Malaysia
Reviewed 21 September 2015

This hotel is apartment concept with two rooms. Value for money. Helpful, friendly and polite staff. Good location, situated in the heart of Jakarta busy city centre. Convenient to get food within walking distance to Festival Mall and Epicentrum.

Review collected in partnership with this hotel
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Helpful?
Thank jonathan_ngeuchoy
Management response:

Dear Guest, Warmest greeting from Hotel Aston Rasuna Jakarta! Your feedback is truly valued and I sincerely appreciate on your overall compliments for our team for which certainly I will share it with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Jakarta
Reviewed 21 September 2015

Very good service, nice room, nice night view from the room. Definitely recommend friends to stay here. Liked the kitchen facility, so I can cooked my own meal. Just about the sofa... need a more comfy one, the lower part of the sofa is to short... so I can't sit properly when I want to couching while watching TV.

Review collected in partnership with this hotel
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Helpful?
Thank 899safis
Management response:

Dear Guest, Warmest greeting from Hotel Aston Rasuna Jakarta! Your feedback is truly valued and I sincerely appreciate on your overall compliments for our team for which certainly I will share it with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 20 September 2015 via mobile

Great apartment hotel with exquisite neighbourhood especially Farmers market with fresh vegetables and fruits, plants, herbs. Lots of choice in breakfast buffet, a gym and helpful staff. All in all, a clean and family friendly environment. I would recommend this to anyone who is willing to have a sophisticated experience.

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Helpful?
Thank Dilly74
Management response:

Dear Guest, Warmest greeting from Hotel Aston Rasuna Jakarta! Your feedback is truly valued and I sincerely appreciate on your overall compliments for our team for which certainly I will share it with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Jakarta, Indonesia
Reviewed 17 September 2015

nice two bedroom apartment, big family room and great city view. I like their swimming pool but their toilet at the swimming pool was so dark and too small. nice kids playground my sons enjoyed it so much. breakfast use small room, because they were renovated their new dining room. not much variety for breakfast and less taste. the hotel...

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Helpful?
Thank dee_karin
Management response:

Dear Guest, Warmest greeting from Hotel Aston Rasuna Jakarta! Your feedback is truly valued and I sincerely appreciate on your overall compliments for our team for which certainly I will share it with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Melbourne
Reviewed 15 September 2015

Dirty bed sheets and foul smelly towels. Loud singing forever at 4 am from a nearby mosque. At least the location was close to where I had meetings. The rest was average or appropriate to the price. Overall not recommend.

Review collected in partnership with this hotel
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Helpful?
Thank wojt893
AstonRasuna-Jakarta, General Manager at Aston Rasuna, responded to this review

Dear Sirs, Warmest greetings from Aston Rasuna – Jakarta The Management of Aston Rasuna would like to apologize for the inconvenience you experienced during your recent stay with us. We have discussed with the Department concerned your comment on bed sheets and towels and are pleased to inform you that we have planned to continuously replace our bed sheet throughout...

Lithonia, Georgia, United States
Reviewed 10 September 2015

I have returned- twice this year. Rooms are the same old but spacious clean and well appointed cleaning staff good and courteous helpful Security has good and bad- example there is a side door to car park -without entering through lobby- I saw a lady with stroller use it to enter BUT i saw an elderly lady with bags refused....

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Helpful?
Thank Denis John P
AstonRasuna-Jakarta, General Manager at Aston Rasuna, responded to this review

Dear Mr. Denis Jones P, Warmest greetings from Aston Rasuna – Jakarta The Management of Aston Rasuna would sincerely like to express a warm thank you for your valued comments and would personally like to deeply apologize with regard to your uncomfortable experience during your recent stay with us. The Management realizes that we must always offer our very best...

Papua, Indonesia
Reviewed 21 August 2015

stay here a weeks ago with my group of children choir, total of 15 persons and my company book for 4 hotel rooms with each consist of 3 bedroom (1 master bedroom + 2 bedroom) and 2 bathroom. It’s an apartment concept hotel, little bit old and perhaps needs to renovate the facility. Room pretty wide with living room, kitchen,...

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Helpful?
Thank JoSan_id
Management response:

Dear Guest, Warmest greeting from Hotel Aston Rasuna Jakarta! Your feedback is truly valued and I sincerely appreciate on your overall compliments for our team for which certainly I will share it with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Jakarta, Indonesia
Reviewed 21 August 2015

room very clean, tidy and comfortable, amenities are fully set up i seen their serviced faster than i expected when i called for extra towels within last than 10 minutes room attendant was on my door this hotel is beyond of four stars hotel

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Helpful?
1Thank jodie a
Management response:

Dear Guest, Warmest greeting from Hotel Aston Rasuna Jakarta! Your feedback is truly valued and I sincerely appreciate on your overall compliments for our team for which certainly I will share it with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Jakarta, Indonesia
Reviewed 20 August 2015

All the staff at the front office very helpful and friendly. i get the best Room with balcony and good view. ***** the location of Hotel very strategic .i promise i will come back to Aston Rasuna for the next visit. !! :)

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Helpful?
Thank Yenikeisya80
Management response:

Dear Guest, Warmest greeting from Hotel Aston Rasuna Jakarta! Your feedback is truly valued and I sincerely appreciate on your overall compliments for our team for which certainly I will share it with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Abu Dhabi, United Arab Emirates
Reviewed 15 August 2015 via mobile

My first impressions were not great. I arrived at my room, after a lengthy wait for the lift, to be confronted by dirty cutlery and dishes in front of my door. On entering the room it was obvious the room hadn't been properly cleaned in some time. The couch look like a murder scene and the bathroom looked like a...

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Helpful?
1Thank paul j
AstonRasuna-Jakarta, General Manager at Aston Rasuna, responded to this review

Warm Greetings from Aston Rasuna Please allow me to take this opportunity to thank you for your valuable feedback via the Trip Advisor website. We sincerely regret the situation you experienced upon arrival at your room. We are thoroughly reviewing your comment regarding room cleanliness and are investigating the problems with the departments concerned. We are also pleased to announce...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A four star property offering both short long stay in All-Suite accommodation that is tastefully furnished with refreshingly modern interiors. Combining all the facilities of an International hotel and the comfort and personal service of a residence - the Aston Rasuna offers guests affordable luxury in the very heart of Jakarta's CBD. Strategically located in the heart of Jakarta CBD, the Aston Rasuna allows guests to enjoy their stay for either business or pleasure with easy access along Jl. H.R. Rasuna Said to restaurants and shopping malls. Enjoy a vibrant experience of city lifestyle through easy access to the various places of interests and entertainment spots. ... more   less 

Additional Information about Aston Rasuna

Address: Komplek Apartemen Taman Rasuna, Jakarta 12960, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $80 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Rasuna 4*
Number of rooms: 223
Reservation Options:
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Also Known As:
Aston Rasuna Hotel Jakarta
Aston Hotel Rasuna
Jakarta Aston
Hotel Style:
#39 Spa Hotel in Jakarta
#48 Business Hotel in Jakarta
#57 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Aston Rasuna staff and other travellers.
4 questions
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Questions? Get answers from Aston Rasuna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Location , staffs , foods , if you place to reach Jakarta's landmark, this is it”
ZulfanH, 29 Jan 2017 | Read review
“higher rooms are better so you can enjoy the city view”
494citray, 19 Dec 2016 | Read review
“A lot of good clubs around”
TurakhiaChintan, 10 Dec 2016 | Read review
“easy access to go to anywhere in Jakarta city.”
Leo-sang, 18 Oct 2016 | Read review
“City View is the best view”
Tyo78, 26 Sep 2016 | Read review
5 of 5