We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Ascott Jakarta

Show Prices
#40 of 446 Hotels in Jakarta
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Ascott Jakarta
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

184 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 153: English reviews
Singapore, Singapore
Reviewed 3 days ago NEW

I am a frequent stayer at Ascott Jakarta, Kebun Kacang. As a lone woman traveller, I feel very safe and secure whenever I stay at Ascott, either for business or leisure. The staff are attentive, helpful and provide excellent service. The security staff stationed at the gate would rush to greet & help me cross the road whenever they spot...

 Report
Helpful?
Thank noorinaris
Mumbai (Bombay), India
Reviewed 4 days ago NEW

Ascott brand supersedes its name. For my business travels i always look for a Ascott Hotel. The staff is helping and courteous. Always greet you with a smile. Food, Stay and service all Thumbs Up! Look forward to comeback again :)

Review collected in partnership with this hotel
 Report
Helpful?
Thank Aditya S
Abdul Haris S, Assistant Residence Manager at Ascott Jakarta, responded to this review

Dear Aditya S, It feels wonderful to receive such a positive feedback from you and I thank you for sharing your kind words through TripAdvisor community. We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests...

Singapore
Reviewed 6 days ago NEW

I am a frequent traveller and stayed in many hotels. I always have a good lasting impression of ASCOTT and partners hotel or service Apartments. The last 3 stays were in New Delhi, Kuala Lumpur and Jakarta which had offered fantastic room and most helpful staffs. Really value for money.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Satisfactory07
Abdul Haris S, Assistant Residence Manager at Ascott Jakarta, responded to this review

Dear Satisfactory07, Thank you for making Ascott Jakarta your hotel of choice and write this review. Glad to know from you, that you really enjoyed the ambience of Room and the service from our dedicated staff, you may like to sign up and become an Ascott Online Advantage member to enjoy exclusive offers and benefits all year round. Registration is...

Jeddah, Saudi Arabia
Reviewed 1 week ago

Once I arrived my credit card wasn't accepted even it's accepted in every hotel and shop I bought from. The reception guy said it's not accepted you need to pay cash I said I will pay 1.5 million rupiah that I have and the rest tomorrow.. he refused and asked me to go and exchange money he didn't respect me...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank ahmad8312
Abdul Haris S, Assistant Residence Manager at Ascott Jakarta, responded to this review

Dear Mr. Alamoudi, Thank you for staying and taking the time to share your feedback with us I am sorry to read that your recent experience was disappointing due to lapses on your arrival on 31 December 2016. Long haul flight is indeed tiring and I understand for the inconvenience you had on the check in process. Regretfully due to...

Sydney, Australia
Reviewed 1 week ago

i stayed in ascott for 2 nights. this place is just across the road from grand indonesia, the shopping center. the staff was so friendly. they have people waiting on the entrance to help guests to cross the road. the front desk staff was very helpful too. overall it was a great stay.

Review collected in partnership with this hotel
 Report
Helpful?
Thank lyta03
Management response:

Dear lyta03, Thank you for sharing your positive feedback I am glad that you had a great stay with Ascott Jakarta. Centrally located is definitely giving the best experience for shopping, entertainment and many more. Having helpful staffs at front desk and at the gate are what our guests appreciate most. Next time you visit, you may like to sign...

Reviewed 1 week ago via mobile

We had a very pleasant stay at Ascott. The place is nicely located within 5mins walking distance to two shopping malls. Grand Indonesia on the right and Thamrin City on the left. We found it very handy to accommodate our needs who are travelling with a 2 y.o. daughter. Our daughter also enjoyed playing in the kids club, which unfortunately...

 Report
Helpful?
Thank ialireja
Management response:

Dear ialireja, Thank you for sharing your stay experience to TripAdvisor community. It is wonderful that you and family love our beautifully designed swimming pools. Despite the inconvenience of no staff I am pleased that your daughter enjoyed our spacious kids club. I am sorry that you felt the mattress was a bit dated and rather hard; please let me...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago via mobile

Wonderful people serving you each day. Rooms are clean and neat. Good value for money. Close to most places in central Jakarta. Lived there for 4 years there. Contact Ali for a wonderful stay. Rooms are very spacious and bright. Very tentative staff. Makes you feel cared for.

 Report
Helpful?
Thank harch9
Management response:

Dear harch9, Thank you for sharing your 4 years stay experience and it is really wonderful to hear such a positive feedback I am happy that you love our clean, bright and spacious room. They are definitely creating a comfortable stay. Great people and strategic location are the highlights from Ascott Jakarta, with Ali and team care for our guests...

Jakarta, Indonesia
Reviewed 2 weeks ago

We had a nice stay in Ascott Residence! From reservation, checking in, checking out process, all the way are smooth and the staff are all very friendly. For Christmas family gathering, we decided to stay in 2 units of 3 bedroom premier at the Ascott Jakarta. And we were happy that our two units were next to each other in...

 Report
Helpful?
Thank Novalynda
Management response:

Dear Novalynda, Thank you for sharing your stay experience of family Christmas gathering and that you will return to Ascott Jakarta for the next gathering It certainly sounds like we were able to work together to create a seamless and pleasant journey for you, well before check in. I am glad that we were able to giving you 2 units...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

Strategic location at Jakarta down-town, very convinient link to major area(s). The room design is very comfortable & value of money. Staff is quite friendly on check-in as well the concierge service.

Review collected in partnership with this hotel
 Report
Helpful?
Thank sipm2017
Management response:

Dear sipm2017, Thank you for sharing positive words to TripAdvisor community. I am glad that you like our comfortable room design and friendly staffs. Your feedback of value of money is really appreciated for our community. Many of our guests highlight our strategic location which links to major areas and I completely agree on this Next time you visit, you...

Bandung, Indonesia
Reviewed 2 weeks ago

this my second stay, the price is good. more discount from agoda.com. and bank mega. we will come back. everything is on the place already, i do not have anything else to write down. just keep your performance Ascott higher as expected. bravo!

Review collected in partnership with this hotel
 Report
Helpful?
Thank chrisgN3065GY
Management response:

Dear chrisgN3065GY, It is always wonderful to welcome back our guest and thank you very much for your loyalty to Ascott Jakarta. Advising TripAdvisor community for our value for money is very much appreciated. Next time you visit, you may like to sign up and become an Ascott Online Advantage member to enjoy exclusive offers and benefits all year round....

463 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (163)
Viewed
Hotel & Grounds (12)
Viewed
Dining (8)
Viewed
Family/Play Areas (3)
Viewed
Bathroom (10)
Viewed
Room/Suite (39)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (2)
Viewed
Other (88)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (268)
Viewed
Amenities (38)
Viewed
Children's Pool (5)
Viewed
One Bedroom Premier Apartment (21)
Viewed
Pool (7)
Viewed
Premier Studio (23)
Viewed
Dining (14)
Viewed
The Hotel (25)
Viewed
Three Bedroom Premier Apartment (50)
Viewed
Two Bedroom Executive Apartment (37)
Viewed
Two Bedroom Premier Apartment (48)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (7)
Viewed
Dining (3)
Viewed
Bathroom (2)
Viewed
Family/Play Areas (1)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jakarta hotels
Menteng
Pullman Jakarta Indonesia
Ascott Kuningan Jakarta
#73 of 446 in Jakarta
111 reviews
Show Prices
Show Prices
Show Prices
Menteng
Sari Pan Pacific Jakarta
Sari Pan Pacific Jakarta
#33 of 446 in Jakarta
697 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Airport Transportation
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Ascott Jakarta is located in exclusive retreat, in the heart of the city’s business and shopping district: (Plaza Indonesia Shopping complex, Grand Indonesia Shopping Complex, Jakarta City Center Shopping Mall), Embassies and a wide variety of dining and entertainment, It meets your every need, the services and facilities are luxurious, extensive and personalized. You can indulge in the exclusive lifestyle of Ascott Jakarta while enjoying the energy of this dynamic city. ... more   less 

Additional Information about Ascott Jakarta

Address: Jln. Kebonkacang Raya no. 2, Jakarta 10240, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $138 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ascott Jakarta 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Asiatravel.com Holdings, Travelocity and Agoda so you can book your Ascott Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ascott Jakarta Hotel Jakarta
Ascott Hotel Jakarta
Hotel Style:
#13 Family Hotel in Jakarta
#28 Business Hotel in Jakarta
#39 Luxury Hotel in Jakarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Ascott Jakarta staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Ascott Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spacious and comfortable ”
 of 5 bubbles Satisfactory07, 14 Jan 2017 | Read review
“i stayed a studio. it was bigger than i expected and love the bathroom! it"s spacious.”
 of 5 bubbles lyta03, 9 Jan 2017 | Read review
“Pillow might be too soft for Asian's liking. Try asking for a harder pillow.”
 of 5 bubbles mingkaih, 21 Dec 2016 | Read review
“Take high floor”
 of 5 bubbles ynora68, 20 Dec 2016 | Read review
“Higher floor will give better view of the city.”
 of 5 bubbles faridahk2015, 19 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay