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Arion Swiss-Belhotel Kemang Jakarta

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Arion Swiss-Belhotel Kemang Jakarta
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185 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Jakarta, Indonesia
Reviewed 21 September 2015

A friend and I stayed at this hotel, as we wanted to stay in the heart of Kemang and not worry about taking taxies to get from one place to another. You are definitely paying for the location of the hotel, not the facilities itself. The room was clean, but the furniture and decorations are quite outdated. If you're just...

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Helpful?
Thank Claudia M
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Ms. Claudia, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you for taking your time for comment on your recent stay with us. We truly apologize for the inconvenience you had regarding our furniture and decoration. We already planned renovate the room for better service and guest comfort and your feedback was shared with our team. Please do contact...

Dubai
Reviewed 17 September 2015

Location is ok but very crowded road , no foot path to walk on the road. Deluxe Room is just basic type. Furnishings are old. After check-in I had to tell the reception to change the curtain , as it looked dirty and worn out. No adequate furniture for 2 persons. Bathroom is ok but need to fix a glass...

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Helpful?
Thank AB_DxB
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. AB, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you for taking your time for comment on your recent stay with us. We truly apologize for the inconvenience you had. I am concern regarding your comment with curtain & door glass on bathroom also noise from outside building. Your feedback was shared with our team. Once again, please...

Bangkok, Thailand
Reviewed 2 August 2015

To be honest, I didn't have much time to experience this hotel due to a hectic business schedule. From what I can remember during my stay in May 2014, its location is pretty central, its staff service and breakfast are good and the overall atmosphere is nice. So not a memorable hotel by any means but a decent one nonetheless.

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Helpful?
Thank sunnynws
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Reviewer, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you very much for staying with us and thank you for your compliments on our service, we are glad to learned that you have enjoyed your stays while you were visiting Jakarta. I will certainly share this good news with my team to make sure that we continuously maintain our...

Reviewed 27 July 2015 via mobile

I stayed at this hotel about two weeks ago. The location is good near from trourist spot and there are so many restaurant and entertainment center around the hotel. First time I checked in, and enter the room, the air conditioner dosn't work at all. And the hotel's staff takes a long time to fix it The room was clean...

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Helpful?
Thank Angeline P
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Ms. Angeline, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you for your comment and feedback, please accept our apology for the inconvenience caused to due to the fact that the service we provided has failed to meet your expectation. As to the comment you mentioned on our AC, I have addressed the matter to our Chief Engineering to...

Reviewed 27 June 2015

I was travelling on business trip for a night in Jakarta. The hotel is located in Kemang which has plenty of food options along with some good joints to hangout. Coming on to the property itself, the lobby area was very peaceful but at the same time it lacked a warm feeling maybe due to white marble flooring and lots...

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Helpful?
Thank Abhijeet S
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Abhijeet, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you for taking your time for comment on your recent stay with us. We truly apologize for the inconvenience you had. I am concern regarding your comment with our lift, charging on rooms and gym equipment especially on treadmill. Your feedback was shared with our team. I am very...

Jakarta, Indonesia
Reviewed 26 June 2015

This hotel is located in Kemang, which is my favorite area in South Jakarta, just a walk away from culinary destination in Kemang. I tried the Ramadhan Buka Puasa Buffet for only Rp. 88.000, net and the food was great! it has the best value for money. The menu is Indonesian buffet, all taste very good and well served. It's...

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Helpful?
Thank Reza D
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Reza, , Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you for your compliments on our service, we are glad that you have enjoyed our Ramadhan buffet on Swiss-Cafe I will certainly share this good news with my team especially with Food & Beverage team to make sure that we continuously maintain our level of service to our...

Bielefeld, Germany
Reviewed 20 June 2015 via mobile

Located in the heart of Kemang since arriving I feel warm. Smile from the staff with helpful really eased tired after bad traffic. With quick service in the front office I got the room facing Kemang street. In the afternoon I can see beautiful sunset from my window. In Swiss cafe they serve Indonesian buffet. Since now is fasting month,...

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Helpful?
Thank Iwang M
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Iwang, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! On behalf of Arion Swiss-Belhotel Kemang Jakarta, I would like to thank you for taking the time to share your stay experience on us. I am very pleased to read that overall you have enjoyed our hotel and facilities. I also want to thank you for your compliments on our...

Reviewed 13 June 2015 via mobile

Stayed at Arion Swiss-Bell Kemang for 3 days & 2 nights with wife & 5 years old son. Location & accessibility : Distance from the airport is approximately 30 km with the travel duration of 30 minutes to 2 hours depending to the traffic condition. As most of the travelers know that the traffic condition in Jakarta is quite bad....

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Helpful?
Thank badrul_103
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Badrul, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you very much for staying with us and thank you for your compliments on our staff friendliness. Thank you for your suggestion on our rooms equipment and facilities. We are on progress for install hair dryer on all rooms, and within this year we are planning for rooms renovation....

Canberra, Australia
Reviewed 6 June 2015 via mobile

We stayed here for a night, but i guess its enough to know some of the points. I reckon the location is great, thats why we choose this hotel. Check in was smooth and fast, but thats just it - no explanation about breakfast, and other facilities (which is fine, maybe their standard not to explain much). Bellboy was friendly...

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Helpful?
Thank thewalidjo
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Alfian, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you for your comment and feedback, please accept our apology for the inconvenience caused to due to the fact that the service we provided has failed to meet your expectation. I have addressed the matter to our Executive Housekeeper & Front Office Manager to make sure that this would...

Reviewed 2 June 2015

Firstly, I found the price was reasonable. The room was very clean and service was excellent. Friendly staffs, very willing to accommodate. Location was good for pub hopping as there were few pubs around. There is a pub in the hotel, which was great! There are food outlets, ATM machine, money changer all walking distance from the hotel. Easy to...

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Helpful?
Thank Npany
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Npany, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you very much for staying with us and thank you for your compliments on our service, we are glad to learned that you have enjoyed your stays while you were visiting Jakarta. I will certainly share this good news with my team to make sure that we continuously maintain...

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Arion Swiss-Belhotel Kemang Jakarta is a four-star international hotel located in the Kemang area, managed by Swiss-Belhotel international a rapidly expanding management company. It features a total of 94 elegantly appointed rooms. Designed is European architecture combine with a modern interior, the property is tailored to exude comfort, luxurious and stylish living. ... more   less 

Additional Information about Arion Swiss-Belhotel Kemang Jakarta

Address: Jl. Kemang Raya no. 7, Jakarta 12730, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $62 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arion Swiss-Belhotel Kemang Jakarta 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
Arion Swiss-Belhotel Kemang Jakarta Hotel Jakarta
Hotel Style:
#91 Luxury Hotel in Jakarta
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Questions & Answers

Questions? Get answers from Arion Swiss-Belhotel Kemang Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Super staff...they are kind and helpfull”
terorisg, 1 Jan 2017 | Read review
“excelence service for best hotel”
haruld, 30 May 2016 | Read review
“Its ok for short break”
MiniMaulana, 25 Apr 2016 | Read review
“Suite room will be nice”
Areka1, 16 Feb 2016 | Read review
“All the rooms are excellent”
jeffrey57, 30 Dec 2015 | Read review
5 of 5