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    Somerset Grand Citra

    Kav. 1, Kuningan Jln. Prof.Dr Satrio, Jakarta 12940, Indonesia
    Hotel website
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    Best prices for your stay
    2017-08-06 2017-08-07
    Savings alert: 16% below average rate
    US$90
    US$70
    Great Deal
    US$76
    US$71
    Traveller (93)
    Room & Suite (18)
    Pool & Beach (6)
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    Overview
    • Excellent15%
    • Very good34%
    • Average24%
    • Poor14%
    • Terrible13%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    3.5 Star Hotel
    All hotel details
    Ascott Kuningan Jakarta
    154 reviews
    #71 of 464 hotels in Jakarta
     
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    #64 of 464 hotels in Jakarta
     
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (129)
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    There are newer reviews for Somerset Grand Citra
    See the most recent reviews

    21 - 25 of 107 reviews

    Reviewed 4 December 2016

    Glasses were missing in the apartment and had to call twice to finally get some. Waited for an hour an a half for a hair dryer and non came despite calling the house keeping for 3 times. In the end left the room with wet...More

    Review collected in partnership with this hotel
    Thank Manwo
    Response from patrick L, Directeur général at Somerset Grand CitraResponded 8 January 2017

    Dear M Manwo, Thank you for the feedback again. I am indeed embarrassed to know that your stay did not meet your expectations. We always want our guests to leave with a smile on their face but sometimes we fail ,I understand your frustrations. We...More

    Reviewed 3 December 2016

    It was good but less than my expectation. They have to improve the hospitality of their staff so we can enjoy during our stay here. as a 4star serviced apartment they could do better with the amenities and the interior inside the room.More

    Review collected in partnership with this hotel
    Thank Fitri R
    Response from patrick L, Directeur général at Somerset Grand CitraResponded 4 December 2016

    Dear Ms Fitri, Thank you for the feedback about your stay in our Somerset Grand Citra property. I took good note of your comments about the service which has been delivered to you and I would like to apology for this inconvinience. I also forwared...More

    Reviewed 28 November 2016

    Have great time while in somerset keep it up, hope you could keep that service, and wait for any promotion,good staff good food,nice ambience,good location but the traffic during the rush hour was so bad,More

    Review collected in partnership with this hotel
    Thank danielsR6068DO
    Response from patrick L, Directeur général at Somerset Grand CitraResponded 4 December 2016

    Dear Mr.Daniel, Warm Greetings from Somerset Grand Citra Jakarta, Thank you for your time to share your experience while staying with us and I am glad that our service complies with your expectations. In order to get better benefits and specific promotions in order to...More

    Reviewed 27 November 2016

    Have problem checking in at 3:30pm have to wait additional half an hour to have a room. Appreciated that this can be taken care as room booking is not instant and there are plenty of time to prepare instead of wasting time to have a...More

    Review collected in partnership with this hotel
    Thank kkho66
    Response from patrick L, Directeur général at Somerset Grand CitraResponded 4 December 2016

    Dear M."Kkho66", Thank you for the feedback again. I am indeed embarrassed to know that your stay did not meet your expectations. We always want our guests to leave with a smile on their face but sometimes we fail ,I understand your frustrations. We have...More

    Reviewed 16 November 2016

    The best service and comfortable apartment and excellent staff help, all these make Somerset grand citra my favorite place of residence in Jakarta. The location near by several mall and walking distance from all attraction centers.More

    Review collected in partnership with this hotel
    Thank Abdulrahman Moh... B
    Response from patrick L, Directeur général at Somerset Grand CitraResponded 4 December 2016

    Dear Mr.Abdulrahman, Warm Greetings from Somerset Grand Citra Jakarta, Thank you for your time to share your experience while staying with us and I am glad that our service complies with your expectations. I have conveyed your compliments to our staff and they really happy...More

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    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free Parking
    • Breakfast included
    • Room Service
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$28 - US$134 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #100 Spa Hotel in Jakarta
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 163
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Priceline, Hotels.com, Agoda, Asiatravel.com Holdings, TripOnline SA, Travelocity, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your Somerset Grand Citra reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • Jakarta
    • Also Known As
    • Somerset Grand Citra Hotel Jakarta ,
    • Somerset Grand Citra Jakarta
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    Traveller (93)
    Room & Suite (18)
    Pool & Beach (6)
    Dining (4)
    Hotel & Grounds (84)
    Family and Play Areas (3)
    Bathroom (2)
    Business Centre & Event Rooms (1)
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    Questions & Answers
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    Room Tips
    "I have no tv in my bedroom 😁"
    Read review
    "Clean & spacious"
    Read review
    "Housekeeping should ensure to replace all used items in the apartment"
    Read review
    "picture and room condition is not same.."
    Read review
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