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The Ritz-Carlton Jakarta, Pacific Place

Hotwire.comUS$247*
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#7 of 464 Hotels in Jakarta
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Ritz-Carlton Jakarta, Pacific Place
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586 Reviews from our TripAdvisor Community

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Showing 498: English reviews
Singapore, Singapore
Reviewed 6 March 2017

I stayed in the standard room. Standard room looked like a suite, very spacious. The room is very nice, the staff at Club Lounge also very friendly, food was very delicious. I hope to stay again in the near future.

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Helpful?
Thank theman510
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear theman510, Many thanks for reviewing The Ritz-Carlton Jakarta, Pacific Place on TripAdvisor. It gives me great pleasure to know that you enjoyed your stay with us. I look forward to welcome you very soon again for another memorable experience. Best Regards, Karan Berry

Chicago, United States
Reviewed 6 March 2017

I stayed at the Ritz in Jakarta for the first time and was impressed with the hotel amenities and especially the staff attentiveness. They make you feel as if you're the most important person in the hotel. I wish I could live there permanently.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank gregoryricardom
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear gregoryricardom, Thank you for taking the time to review your recent stay with us. I am delighted to hear your positive experience. I do hope it will not be long until we can welcome you back. Best Regards, Karan Berry

Reviewed 5 March 2017

it has washing machine, iron, oven, electric stove, dish washing machine, toaster, coffee machine, etc etc... Everything i need for a mother of 2 (two) teenage boys. Breakfast also has variant sets of menu and also buffet

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Helpful?
Thank Linda S
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Linda S, Thank you for taking the time to review your recent stay with us. We are delighted to know that you enjoyed the features of our residences and its facilities. The team and I hope to welcome you back to The Ritz-Carlton Jakarta, Pacific Place to create another memorable experience. Best Regards, Karan Berry

Reviewed 3 March 2017 via mobile

Stays atRitzcarton pacific place for couples day i really enjoy the get spa promotion pay 60 minuts and the treatment duration 90 minuts its was amazing service that sari has done to me shi is professional spa masseur with great manner skill and service before i forget thanks to ari the manager by give me the promotion rates nice hotels...

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Helpful?
Thank Noer S
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Noer S, Thank you for your review and it is delightful to hear you enjoyed the SPA experience. It even more pleases me to learn that you appreciated the service provided by Sari. I am sure she would thrilled to know this when I share your review with her. We look forward to your next visit to offer you...

Reviewed 1 March 2017

Very nice stay. The staff is welcoming and always smiling. The hotel location next the the Pacific Place is very convenient. The rooms are spacious and comfortable. Definitely a place I would consider again.

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Helpful?
Thank Stepan33
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Stepan33, Thank you for taking the time to review your recent stay with us. I am delighted to hear your positive experience. I do hope it will not be long until we can welcome you back. Best Regards, Karan Berry

maryland
Reviewed 28 February 2017

I went for 1 night and was put in the Residences (without consulting with me) in a 4 bedroom apt!. It was not an upgrade. No turn down service, 3 star hotel quality furniture, no mini bar, etc-- just a lot of space I did not need nor wanted. I do not think the hotel should put guests there without...

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Helpful?
Thank iqq
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear iqq, I am extremely sorry to hear about your experience. Please accept my sincere apologies for the inconvenience caused to you. We had to offer the service apartments to you due to an unavoidable circumstance. However, I get to understand that we managed to get a hotel room prepared but you decided to stay on at the apartment. We...

Reviewed 27 February 2017

Ritz Carlton Pacific Place is the perfect place to stay in Jakarta! Their location is fabulous! The hotel is directly connected to one of the best mall in Jakarta. So getting a meal / shopping is only within a short walking distance. Their staff is also outstanding, they're really helpful when addressing our needs. Not to mention the amazing rooftop...

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Helpful?
Thank Kelvin K
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Kelvin K, Thank you for taking the time to review your recent stay with us. I am delighted to hear your positive experience. I do hope it will not be long until we can welcome you back. Best Regards, Karan Berry

Reviewed 27 February 2017

it was the 2nd time i came to visit the hotel. Went to stay at the hotel room last year, it was a great experience that made me decided to try their lunch buffet at the restaurant. it was when I realize that although they only have one restaurant, but they serve a complete set of international choices of food....

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Helpful?
Thank Jane T
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Jane T, Thank you for sharing your review of The Ritz-Carlton Jakarta, Pacific Place I am delighted to read that you hold such a high opinion of our restaurant. We pride ourselves on our friendly and attentive ladies and gentlemen who are always ready to look after the personal prefrence of each and every guests. We are delighted to...

Jakarta, Indonesia
Reviewed 27 February 2017

Loved the stay. Fantastic place, great location. Warmth filled service and ever smiling team. Definitely a place I am coming and staying again during my next trip to Jakarta. Easy access to the most upmarket shopping mall which opens so many F&B options is a great advantage. Time just flies when you stay at the RC Pacific Place.

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Helpful?
Thank Emily K
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Emily, Many thanks for reviewing The Ritz-Carlton Jakarta, Pacific Place on TripAdvisor. We were privileged that you choose our hotel when you visited Jakarta and very glad that to know about your impression on us. I am happy that you enjoyed the location and could take the advantage of the proximity to the mall. I look forward to welcoming...

Reviewed 27 February 2017

Thank you Ritz Carlton for the hospitality !! I was staying at The Ritz Carlton Pacific Place earlier this month and was very amaze with the staff as they greet us with the name, the room feature and the meal selection at 21st floor. if you are looking for the best room in Jakarta and excellent service I truly recommend...

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Helpful?
Thank Meyrina a
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Meyrina a, It is truly a pleasure to read this great review. We are delighted to know that you enjoyed our hotel and the quality of our service. We do take pride in recognizing our guests and offer the most personalized service. It certainly makes us feel proud to know, that you consider our hotel as “the best hotel...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Arrive in high style in the heart of Jakarta's most sought-after commercial district. The Ritz-Carlton Jakarta, Pacific Place hotel links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 23 Deluxe Grand Club Rooms, 8 Executive Grand Club Rooms, 7 Mayfair Club Suites, 2 Mayfair Club Spa Suites, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment A 44,000-square-foot ballroom ideal for weddings and other social events Dedicated concierge service with complimentary food and beverage presentations throughout the day in the Club Level for all guests Complimentary wired and wireless internet All rooms at our Pacific Place hotel in Jakarta are generously sized and equipped with a 46-inch flat-screen LCD TV, complimentary wired and wireless internet, laptop-size safe deposit box, floor-to-ceiling windows, spacious walk-in closet, a flat-screen TV in each bathroom, separate bathtub and shower with Asprey amenities. ... more   less 

Additional Information about The Ritz-Carlton Jakarta, Pacific Place

Address: Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: $375 - $572 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Jakarta, Pacific Place 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Jakarta
Ritz Jakarta
Jakarta Ritz-Carlton
Hotel Style:
#2 Family Hotel in Jakarta
#3 Business Hotel in Jakarta
#7 Luxury Hotel in Jakarta
#7 Spa Hotel in Jakarta
#14 Romantic Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Jakarta, Pacific Place staff and other travellers.
4 questions
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Questions? Get answers from The Ritz-Carlton Jakarta, Pacific Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with Access to Club Lounge really worth the money”
498aguss, 29 May 2017 | Read review
“"To be honest, all rooms are good but choose the one with the outstanding view of Jakarta city."”
nicklasamadeusp, 24 May 2017 | Read review
“Ask for level 25 looking out over the pool”
ByronofMelbourne, 19 May 2017 | Read review
“The 21st floor has the best access to the club lounge, as the club lounge is also at the 21st floor”
parta1200, 1 May 2017 | Read review
“Higher Floor”
ibnuyusagmailcomi, 13 Apr 2017 | Read review
5 of 5
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US$247* /night
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Hotels.comUS$247
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Prices are for 1 room, 2 adults
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