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Shangri-La's Boracay Resort & Spa

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2,476 Reviews from our TripAdvisor Community

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Showing 2,028: English reviews
Dubai, United Arab Emirates
Reviewed 4 days ago NEW

I stayed here for a wedding held at the resort. The resort is great and the staff are very accommodating even managing to relocate the wedding ceremony indoors after the heavens opened 2 mins before the wedding was meant to start - awesome work. The room was OK but nothing great for a 5* resort. I was in a ground...

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Thank RockJock2014
Reviewed 4 days ago NEWvia mobile

We stayed at the Shangri-La for 2 nights as part of our honeymoon where we travelled around different parts of Asia for a month. We enjoyed spending a couple of nights here despite the point raised below which did leave a sour taste in our mouths! It is a peaceful and relaxing place to stay away from the buzz of...

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Thank Banno88
Sydney, Australia
Reviewed 6 days ago NEW

We stayed at the end of November on a holiday with our 2 year old. It was amazing from beginning to end! The staff are fantastic and saying they go above and beyond is not saying enough. Nothing is too much for them and they're always happy! We left a few things behind at checkout, but it was there waiting...

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Thank cjm950
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear cjm950, Thank you for sharing your positive feedback on your stay with us. I'm glad that you and your family had a memorable experience while staying in the resort. My team and I hope to welcome you back in the resort on your future trips. Regards, Ester P. Marcaida

Washington, DC
Reviewed 6 days ago NEW

Overall our stay was very good. It was our first time to the island of Boracay but not our first staying at a Shangri La. Pros: The upgraded villas are amazing, very large, come with free amenities like soda, water, food, plus rental on non-motorized watersports which was really fun to take advantage of. The pool is amazing, nice and...

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Thank Drew1227
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Drew1227, Thank you very much for taking your time to write a review and share your feedback on your recent stay with us. We apologize for any inconvenience you have experienced and we will look into the lapses in our service. We hope you will revisit Shangri-La Boracay for future holidays, and allow us to make it a delightful...

Makati, Philippines
Reviewed 6 days ago NEW

Hotel was amazing. Staff was very attentive. I am a very loyal Shang customer and have many events yearly. My only suggestion is to stay clear of the Italian Restaurant on property. We sent back a few meals due to bad cuts of fish. There was no compensation, however, I did not press the issue as I understand these things...

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Thank HDMakati
Manila, Philippines
Reviewed 6 days ago NEW

My second time in this stress free paradise. ShangriLa has lived up to my expectations. Unparalleled service anticipating every guest's need, truly one will be left with nothing but pure bliss! Will surely be back for a third visit in February2017.

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Thank Bettina L
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Bettina L, Thank you very much for your positive review about your recent stay in the resort. While I appreciated you highlighting the facilities, I would like to say special thanks for highlighting the helpful and friendly staff that you met during your stay. I am certainly lucky to be surrounded by so many great staff in the team....

A TripAdvisor Member
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19 reviews
10 hotel reviews
11 helpful votes
Reviewed 1 week ago NEWvia mobile

We visited this resort this week as two couples and two other friends. Service - the staff are extremely attentive and definitely most go above and beyond what is expected. Their attention to detail is fantastic. Room and facilities - very clean. Well kept. You could easily stay here for days without needing to leave the site. Their entertainment centre...

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Thank A TripAdvisor Member
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Guest, Thank you for sharing your positive feedback on your stay with us. I'm glad that you and your family had a memorable experience while staying in the resort. My team and I hope to welcome you back in the resort on your future trips. Regards, Ester P. Marcaida

Reviewed 1 week ago

This is my second time. I stayed here at 2014 October for 9 nights and it was such a heaven. This time I was really disappointed since the first room they gave me was really old and the shower didn't work. I asked for a room change and then they gave me a room with a lower floor and not...

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Thank khaledalsheikh
Reviewed 1 week ago via mobile

Maybe a bit too much "welcome in paradise" when you arrive; but they have a point. Great location and perfect service. Views, water and facilities are outstanding. Make sure to ask for private catamaran sunset cruise by Chinese American couple.

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Thank Simon W
Reviewed 1 week ago via mobile

From the moment you arrive at the resort you know you are somewhere special. Beautiful grounds, large swimming pool with private beach. Standard rooms are very spacious. It is the staff that make this property. Thank you to Mar d for showing me around the resort - wonderful service. Ann in the breakfast dining room- always with a smile and...

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1Thank Nick F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Shangri-La’s Boracay Resort and Spa offers a new level of luxury to the beautiful island of Boracay. Marrying luxury and comfort with a reverence for nature, the 12-hectare resort encompasses 219 rooms including 36 villas and suites, comprehensive leisure facilities, 350 meters of secluded beach front and a thriving ecosystem of diverse, even rare, flora and fauna. With two private beachfronts and an infinity pool, the resort offers a myriad of recreational activities. Those looking to soothe weary senses can head over to CHI, The Spa at Shangri-La. A variety of dining options of different cuisines is located within the resort. May it be a family holiday or simply a quiet retreat, Shangri-La’s Boracay Resort and Spa is the perfect paradise destination. ... more   less 

Additional Information about Shangri-La's Boracay Resort & Spa

Address: | Barangay Yapak, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range: $492 - $903 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Boracay Resort & Spa 5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Booking.com, Expedia, HotelTravel.com, Agoda, TripOnline SA, Odigeo, Travelocity, Priceline and Jetsetter so you can book your Shangri-La's Boracay Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Boracay Hotel Boracay
Shangri-La`s Boracay Resort And Spa
Shangri Las Boracay Hotel
Shangri Las Boracay Resort
Hotel Style:
#2 Luxury Hotel in Boracay
#2 Spa Hotel in Boracay
#2 Top resorts Hotel in Boracay
#2 On the Beach Hotel in Boracay
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Boracay Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Boracay Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd expect rooms higher up are less likely to have the slight damp issue that mine on the ground floor experienced.”
 of 5 bubbles RockJock2014, 7 Dec 2016 | Read review
“Villas are amazing but private pool isn't private.”
 of 5 bubbles Drew1227, 5 Dec 2016 | Read review
“Try and get an ocean view”
 of 5 bubbles HDMakati, 5 Dec 2016 | Read review
“The room is spacious, cozy and lovely. The bathroom has bathtub. The bed is very comfy and big. ”
 of 5 bubbles MtooBZ, 30 Nov 2016 | Read review
“They are all good but I stayed Tree House Villa and loved it....”
 of 5 bubbles KIKINWINGS, 25 Nov 2016 | Read review
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