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Shangri-La's Boracay Resort & Spa

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Traveller (4199)
Room & Suite (1358)
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Overview
  • Excellent78%
  • Very good15%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“chi spa”(100 reviews)
“private beach”(274 reviews)
“adventure zone”(73 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
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Reviews (3,032)
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2,459 results
Traveller rating
1,886
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1,886
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32
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471 - 475 of 2,459 reviews
Reviewed November 14, 2016

Firstly - I'm a Senior Contributor on TripAdvisor and have stayed in many five star establishments with my husband and four children. My reviews are always open and honest. Shangri-La Boracay exceeded our expectations :)) From the moment their driver greeted us at Kalibo Airport...More

1  Thank rinnelson
Response from Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & SpaResponded December 12, 2016

Dear tigorbear, Thank you so much for taking your time in sharing your complimentary review of the resort. I am delighted that you and your family had a great time in the resort and I am also very pleased with your favourable remarks on our...More

Reviewed November 12, 2016 via mobile

We loved every single moment of our stay. Our villa was blissful with the private pool being the best of its kind out of all of the resorts we have visited. Every restaurant has been wonderful, service perfect. And the beach! Oh the beach! Such...More

Thank Alison M
Response from Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & SpaResponded November 13, 2016

Dear Alison M, Thank you for your five-star rating. It is always rewarding to know we have delighted our guests. My team and I look forward to welcoming you back to Shangri-la Boracay. Warm regards, Ester P. Marcaida

Reviewed November 10, 2016

I had one of my life experience in this resort, which matched my wife birthday surprise, we enjoy every mintutes since we meet the first representative of Shangri la , then every step was an Expereince by itselfMore

Review collected in partnership with shangri-la.com
Thank ahmedksh2016
Response from Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & SpaResponded November 13, 2016

Dear ahmedksh2016, Thank you very much for your positive review about your recent experience in Shangri-La Boracay. I am happy to learn that you were delighted with the birthday surprise prepared for your wife. It will be a pleasure to share this with our team....More

Reviewed November 9, 2016

The experience starts as soon as you arrive at the airport. The hotel shuttle arrives and upon entering, you are engulfed in the scent of spa-like lavender! The shuttle then drops you off at a luxurious waiting area where you are greeted with cold towels...More

2  Thank urbaneyedoc
Response from Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & SpaResponded November 13, 2016

Dear urbaneyedoc, Thank you for your five-star rating. It is always rewarding to know we have delighted our guests. My team and I look forward to welcoming you back to Shangri-la Boracay. Warm regards, Ester P. Marcaida

A TripAdvisor Member
92
Reviewed November 8, 2016 via mobile

Brought my family here staff are well accomodating from valet to the reception... the lady from the reception (I forgot her name)...is really outstanding. Breakfast buffet was amazing the choices were great!!!

1  Thank A TripAdvisor Member
Response from Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & SpaResponded November 13, 2016

Dear Guest, We are truly delighted to learn that you had an amazing experience and I am glad our team made your stay special. We look forward to welcoming you back. Best regards, Ester P. Marcaida

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$396 - US$633 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Boracay
#4 Spa Hotel in Boracay
#5 Luxury Hotel in Boracay
#5 On the Beach Hotel in Boracay
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$396 - US$633 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Boracay
#4 Spa Hotel in Boracay
#5 Luxury Hotel in Boracay
#5 On the Beach Hotel in Boracay
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (4199)
Room & Suite (1358)
Pool & Beach (827)
Dining (364)
Amenities (120)
Family and Play Areas (44)
Business Centre & Event Rooms (22)
Questions & Answers
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Bhavna8
May 15, 2018|
AnswerShow all 2 answers
Response from attyjing | Reviewed this property |
The government offices said boracay will be closed till Nov 2018. Opening of the island will be subject to announcement by the President whether further conservation work is still needed on the island.
0
Votes
KraZkatlady
January 7, 2018|
AnswerShow all 3 answers
Response from Sonali S | Reviewed this property |
we had free pick up to and fro the caticlan airport.
0
Votes
Julie M
December 19, 2017|
AnswerShow all 2 answers
Response from Ako L | Reviewed this property |
There is a designated area 👍🏻
0
Votes
Room Tips
"Loft villa for a family of 4"
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"All pretty good, you need to pay for full ocean view or you may not get it"
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"Get a villa to enjoy the view and privacy, totally worth it!"
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"ours is the Seaview rooms so naturally we can see the sea, there are stairs and lifts located somewhere nearby"
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