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Shangri-La's Boracay Resort & Spa

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$552*
US$424*
US$430*
US$430*
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2,686 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Boracay Resort & Spa
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Showing 2,184: English reviews
Reviewed 4 September 2015

I took the family down to celebrate a number of things: 20th wedding anniversary, one off to Uni and one off to 6th form having done a decent GCSE. The hotel location is wonderful, nestled in a small bay that provided shelter from the worst of the seasonal monsoon but still getting a pleasant breeze throughout the day and evening....

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Helpful?
5Thank Laurence M
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Laurence M, Thank you for taking the time to highlight your observations and I regret to hear about the inconvenience you experienced. I truly appreciate your comments and I hope there will be other opportunities for us to be of service to you again. Sincerely, Ester Marcaida

Hong Kong, China
Reviewed 4 September 2015

A beautiful place, where a lot of people are standing around and greet you in a very friendly manner. However drinks took an awful long time to get on most orders. Several times our meal also took a long time also or did not arrive together or was cold. Room was fine but balcony was bad, not much of a...

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Helpful?
Thank HongKongErika
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear HongKongErika, Thank you for taking the time to highlight your observations and I regret to hear about the inconvenience you experienced. I truly appreciate your comments and I hope there will be other opportunities for us to be of service to you again. Warm regards, Ester Marcaida

Manila
Reviewed 4 September 2015

From their exclusive ferry lounge in Caticlan, welcome local song/dance at their boat jetty, check-in, superb rooms & facilities, extensive breakfast buffet, friendly staff, shuttle service to D'Mall, exclusive airport lounge at airport -- CONGRATULATIONS SHANGRILA!!! You extend the same friendly service to all guests -- local & foreign.

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Helpful?
2Thank AnneManila
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear AnneManila, Thank you for your five-star rating. It is always rewarding to know we have delighted our guests. My team and I look forward to welcoming you back to Shangri-la Boracay. Regards, Ester P. Marcaida

Reviewed 3 September 2015 via mobile

We stayed in this hotel for 3 days..The hotel is super convenient for families traveling with small children. They make our stay extra special by giving my kids balloons, cookies, milks and cake because when they asked me what is the purpose of our stay, i told the reservation lady that we are celebrating our kids birthdays. The staffs, food...

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Helpful?
Thank jenerichu
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear jenerichu, Thank you for wonderful feedback on your last stay. We take pride in our people and it always delights us to know that we have provided our guests exceptional service. Thank you and we cannot wait to welcome you and your family back to the resort! Best regards, Ester P. Marcaida

Melbourne, Australia
Reviewed 2 September 2015

The greeting on the dock is wonderful. The check in was seamless and they made you feel special. We were taken to the room and shown around. My wife and son became ill and the in house doctor was just brilliant. The Spa is just special. The beds and rooms are great. Terrific experience.

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Helpful?
Thank 655Denis
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear 655Denis, Thank you so much for sharing your positive feedback on your recent stay in the resort. We are so happy to learn that you had an excellent stay and wish your wife and son a speedy recovery. My team and I look forward to welcoming you back in Boracay. Regards, Ester Marcaida

Reviewed 1 September 2015

Our time spent at the Shangri-La was very short due to the cost of this hotel, however, we soon discovered that it is worth every penny we paid. This hotel truely brings to life the saying "You get what you pay for". We arrived at the end of our trip having stayed at another hotel for a few nights prior....

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Helpful?
2Thank Ryan B
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Ryan B, Thank you very much for your positive review about your recent experience in Shangri-La Boracay. I am happy to learn that you were delighted with our products and services. It will be a pleasure to share this with our team. My team and I look forward to welcoming you back when you return to Boracay. Best regards,...

Sydney, Australia
Reviewed 1 September 2015 via mobile

You feel like being on a private island. The hotel is beautiful, the breakfast amazing and the garden and pool absolutely fantastic. Perfect getaway for a romantic long weekend. The staff is great and nice. Hotel transfer is absolutely perfect. On the "down side", (if I can say so) avoid the buffet dinner .. It's a bit random and pricey...

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Helpful?
Thank Vincent75012
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Vincent75012, Thank you for sharing your good words about Shangri-La Boracay. We strive to do our best in providing the highest quality of product and service to meet our guest needs. I am delighted that you are pleased with our services and facilities. Your comments regarding the quality of the buffet dinner is well noted and my team and...

Singapore
Reviewed 31 August 2015

We stayed here two years ago, and came back with our 4-yr old and 7 month old. Great hotel for families. Quiet yet fun. Staff attentive. Great facilities. Little changes from last time that made the trip more fun.

Review collected in partnership with shangri-la.com
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Helpful?
1Thank sinta_umali
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear sinta_umali, Thank you for your five-star rating. It is always rewarding to know we have delighted our guests. My team and I look forward to welcoming you back to Shangri-la Boracay. Regards, Ester P. Marcaida

Singapore, Singapore
Reviewed 30 August 2015

If you are looking for the place to totally relax and away from the hustle bustle; this is the exact place for you!! The resort offers it all! Starting from the luxurious and comfortable guestroom, the private beach, the incredible swimming pool and to top it off the top notch service from the staff. You are pampered from the moment...

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Helpful?
1Thank Eva N
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Eva N, Thank you for sharing your feedback on your stay with us. We are truly delighted to learn that you had an amazing experience and I am glad our team made your stay special. We look forward to welcoming you back. Best regards, Ester P. Marcaida

Yanbu al Sinaiyah, Al Madinah, Saudi Arabia
Reviewed 30 August 2015

all i can tell you about this hotel is you have to experience it. luxury, excellent service rooms beautiful. the cafe is excellent and i have to mention that the chef in charge Mr Irfan Ahmed knows all about food .. i have a big family and we ordred chinese italian indian and western dishes and they all turned out...

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Helpful?
1Thank puddinglow
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear puddinglow, We are so happy to learn that you had an excellent experience in the resort. A heartfelt thank you for recognizing Chef Irfan in your review! I have shared your compliments and thanked him for making a difference to your visit. My team and I look forward to welcoming you back in Boracay. Best regards, Ester P. Marcaida

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Shangri-La’s Boracay Resort and Spa offers a new level of luxury to the beautiful island of Boracay. Marrying luxury and comfort with a reverence for nature, the 12-hectare resort encompasses 219 rooms including 36 villas and suites, comprehensive leisure facilities, 350 meters of secluded beach front and a thriving ecosystem of diverse, even rare, flora and fauna. With two private beachfronts and an infinity pool, the resort offers a myriad of recreational activities. Those looking to soothe weary senses can head over to CHI, The Spa at Shangri-La. A variety of dining options of different cuisines is located within the resort. May it be a family holiday or simply a quiet retreat, Shangri-La’s Boracay Resort and Spa is the perfect paradise destination. ... more   less 

Additional Information about Shangri-La's Boracay Resort & Spa

Address: | Barangay Yapak, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range: $465 - $933 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Boracay Resort & Spa 5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Expedia, Shangri-La Hotels and Resorts, Hotwire, Travelocity, Hotels.com, Booking.com, HotelsClick, Cancelon, Agoda, Asiatravel.com Holdings, TravelUp, getaroom.com, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Shangri-La's Boracay Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Boracay Hotel Boracay
Shangri-La`s Boracay Resort And Spa
Shangri Las Boracay Hotel
Shangri Las Boracay Resort
Hotel Style:
#2 Top resorts Hotel in Boracay
#4 On the Beach Hotel in Boracay
#4 Luxury Hotel in Boracay
#4 Spa Hotel in Boracay
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Boracay Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Boracay Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“premier seaview rooms are facing to the ocean and have great view of sunset even you sit on your terrace”
gurhan33, 21 Apr 2017 | Read review
“The more expensive the better. But I would choose a higher Ocean Front Villa at Punta Bunga Beach.”
andarilhoBR, 19 Apr 2017 | Read review
“if you can afford it upgrade to a villa. you wont regret it.”
vols94, 17 Apr 2017 | Read review
“Email the hotel early to get things for kids -- the hotel provided us with a playpen and bottle sterilizer in the room, and a stroller!”
dinog110, 16 Apr 2017 | Read review
“treetop and loft villas have the best views”
stevoCardiff, 2 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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