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Henann Lagoon Resort

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Henann Lagoon Resort
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543 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Reviewed 10 June 2016 via mobile

My partner & I stayed here a few months ago and had an amazing time! We had a room with direct pool access which suited as perfectly as I love to dip & bake within close proximity to our room. The hotel is approx 10min from the beach however given the heat a shuttle service is available regularly which takes...

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Helpful?
1Thank hellen t
Huey_Silo, Rooms Division Manager at Henann Lagoon Resort, responded to this review

Dear hellen t, Thank you for sharing your experience with us. It’s a delight knowing that you find our resort perfectly suitable for couples and families. Indeed, we ensure that our resort provides the comfort and luxury that our guests came here for. I regret though that you were dissatisfied with our WiFi service. I believe that during your last...

Reviewed 9 June 2016 via mobile

Visited this place just few days ago with my friends and we had a wonderful experience. Very accomodating staff who did their best to offer excellent customer service. I'd like to thank the lady Front desk Team Leader who checked us in last June 6 (sorry I wasn't able to get her name) and the business center staff, Kimberly? Both...

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Helpful?
1Thank Kc C
Huey_Silo, Rooms Division Manager at Henann Lagoon Resort, responded to this review

Dear Kc C, Thank you for this review. It’s great knowing that you had a wonderful experience with us during your recent stay in our resort. We’re delighted that you have appreciated the service extended to you by some of our staff who you mentioned in this review. We will definitely share your words of appreciation to the team. Indeed,...

Reviewed 6 June 2016 via mobile

We have stayed at the Lagoon on three different occasions . Returning this July , nice place to stay great pool and easy to get around . Wouldn't be going back the fourth time if we weren't happy with it. Hopefully, we'll get some special attention for our loyalty.

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Helpful?
1Thank Lidy R
Huey_Silo, Rooms Division Manager at Henann Lagoon Resort, responded to this review

Dear Sir/Ma’am, Thank you for this review. It was a pleasure having you with us. We're thrilled to learn that you’ve patronized our resort for many times now. It’s delightful to know that you have spent fond memories in our resort; and we are certainly looking forward to having you back come July. It will be a pleasure to serve...

Reviewed 3 June 2016 via mobile

We had stayed in henann lagoon last may 23 to 27,2016 we had a real great time..the totality of the resort is superb, the room where we stayed , the food we ate and the staffs we encountered were all beyond my expectations. The service, the ambiance i would never forget and for sure we will come back again.

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Helpful?
1Thank jenny l
Huey_Silo, Rooms Division Manager at Henann Lagoon Resort, responded to this review

Dear jenny l, Thank you for such an appreciative review! We’re very happy that your experience here was very enjoyable and unforgettable for you. It’s a delight knowing that you found our facilities & service superb and amazing. We can’t wait for you to come back; and we’re certainly looking forward to this. See you soon! Yours in service, Huey...

Reviewed 24 May 2016 via mobile

We are a family of 4 with 2 kids, therefore we booked the pool access room in their new building. It was a paradise within a paradise I should say. We are very pleased with our hotel room, the staff are very helpful and polite, the breakfast buffet?! Name it and they have it, the kids enjoyed their bacon loaded...

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3Thank Oneproudmommy
Huey_Silo, Rooms Division Manager at Henann Lagoon Resort, responded to this review

Dear Oneproudmommy, Thank you for sharing this review. We’re very glad that you had a memorable family vacation with us. It is our pleasure to have provided you with good facilities and service. It’s always very heartwarming to learn that we succeeded in providing amazing experience to our dear guests. The concern on our linen charges are however noted and...

London, United Kingdom
Reviewed 23 May 2016

Great hotel with awesome friendly staff, they can't do enough for you. They recognise you, acknowledge you and remember what you like to eat and drink! That's what I call customer care and recognition! We were there for our family reunion, a son from SYD and one from UK. All of us used the gym and sister hotels and the...

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Helpful?
1Thank kazywazy_11
Huey_Silo, Rooms Division Manager at Henann Lagoon Resort, responded to this review

Dear kazywazy_11, Thank you for your generous appreciation! We’re very pleased to have provided you with a memorable and worthwhile Easter Break. We’re glad that you have fully enjoyed your stay here and that you have appreciated the warmth of our service. We’d love for you to come back for another amazing Boracay-holiday. We’re looking forward to seeing you again!...

Catanduanes, Philippines
Reviewed 22 May 2016 via mobile

Lagoon catches my attention when i first saw it in trip advisor! And it never failed me as i visited the place. Staff are courteous and bubbly (nkakagood vibes). We enjoyed the b/f buffet! Caters international buffet but more of korean foods coz of guests are more from korea. We upgraded our room from twin deluxe to premium coz we...

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1Thank Rynderiza O
Huey_Silo, Rooms Division Manager at Henann Lagoon Resort, responded to this review

Dear Rynderiza O, Thank you for this review. It’s such a thrill to know that we have made your stay truly memorable, enough for you to decide to come back on your next visit. Reviews like yours inspire us to continue providing the best facilities and service to ultimately provide our dear guests with amazing stays. I’m very pleased to...

Toronto, Canada
Reviewed 21 May 2016

I was looking for a resort that has a good size pool that what's why we chose this and it did not disappoint. The rooms are great, clean and modern. The bed is very firm which is something I prefer. The shuttle from this resort to their sister resort is great especially when it's the middle of the day. The...

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Helpful?
1Thank Patricia0601
Huey_Silo, Rooms Division Manager at Henann Lagoon Resort, responded to this review

Dear Patricia0601, Thank you for sharing the details of your recent experience with us. We’re thrilled that you have enjoyed your stay here; and we’re pleased that you appreciated our facilities and service. I have noted your comment on our breakfast servers and I will certainly ensure that this reaches our Restaurant in-charge. We shall ensure to implement improvements in...

Metro Manila, Philippines
Reviewed 17 May 2016 via mobile

Really enjoyed stay with family. Pool and pool bar are the highlights of the hotel and the service was good as well. Room was basic but good enough. Shuttles to beach were good , although their sister hotel at the beach did not provide towels on the beach as communicated

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Helpful?
Thank Avital H
Huey_Silo, Rooms Division Manager at Henann Lagoon Resort, responded to this review

Dear Avital H, Thank you for this review. We’re glad that you have enjoyed your recent vacation that you spent here with your family. It’s great that you were pleased with our facilities and service. Beach towels are indeed only available at our poolhouses. We apologize if one of our staff has miscommunicated this information with you. We are still...

Sydney, Australia
Reviewed 8 May 2016

In Boracay, there are many places to stay. A few high end, low end and some great ones in the middle. The Hennan Lagoon Resort is one on the higher end of the middle. There are barely any westerners that stay here - mostly South Koreans and some Chinese. When you arrive you're greeted friendly by the lovely staff (in...

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Helpful?
2Thank CarringtonBrigham
Huey_Silo, Rooms Division Manager at Henann Lagoon Resort, responded to this review

Dear CarringtonBrigham, Thank you for such a heartwarming review. It touches our hearts to learn that you find our staff “amongst the best in the world”. We couldn’t be thankful enough for such affirmation. Indeed, we make it our daily goal to make happy and satisfied guests by delivering well-maintained facilities and heartfelt service. We are very pleased that we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Henann Lagoon Resort aims to provide affordable luxury and privacy in the comforts of its 221 well-appointed rooms and suites. Managed by Henann Group of Resorts, the same management with Boracay Regency Beach Resort and Spa and Henann Garden Resort, guests are assured of value for money accommodations, world-class facilities, and impeccable hospitality. The resort is home to a 1,200 square meter lagoon-shaped pool that features a sunken pool bar. All rooms feature a private balcony that promises a magnificent view of the pool's crystalline blue water. Guests can also experience international cuisine in a unique poolside setting at Lagoon Cafe. The resort also has a modern fitness center, convenience store, business center, resort-wide Wi-Fi access (charge) and free shuttle to the beachfront. ... more   less 

Additional Information about Henann Lagoon Resort

Address: Station 2, Balabag, Aklan Province 5608, Philippines (Formerly Regency Lagoon Resort)
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range: $158 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Henann Lagoon Resort 5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Regency Lagoon Hotel Boracay
Hotel Style:
#4 Top resorts Hotel in Boracay
#7 Luxury Hotel in Boracay
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Questions & Answers

Here's what travellers have asked, with answers from Henann Lagoon Resort staff and other travellers.
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Questions? Get answers from Henann Lagoon Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the room with pool access :)”
 of 5 bubbles jamilitaldita, 26 Mar 2017 | Read review
“All rooms look out onto the beautiful pool”
 of 5 bubbles MimSunbury, 22 Mar 2017 | Read review
“Annex wing pool access is my pick”
 of 5 bubbles smcdonal1000, 15 Mar 2017 | Read review
“Pool access rooms are awesome”
 of 5 bubbles MelisaP779, 15 Feb 2017 | Read review
“Premier rooms were good”
 of 5 bubbles GazalP, 31 Jan 2017 | Read review
5 of 5